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Hein-Saß-Weg 40, Hamburg Mitte, 21129 Hamburg, Germany – Show map
|Special Offer - Superior Double or Twin Room with River View|
|Special Offer 2 - Superior Double or Twin Room with River View|
|Superior Plus Double Room|
|Double Room with Courtyard View|
|Superior Double or Twin Room with River View|
|Executive Double Room|
|Family Room (2 Adults + 2 Children)|
|Suite with River View|
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660 verified reviews
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The Rilano Hotel Hamburg's staff speaks: English, German
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Terrace, Sun Deck
Cycling, Sauna, Fitness Center, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 8 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
One additional older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 655 reviews
Value for money
Show reviews from:
Prizeotel Hamburg-City features contemporary, non-smoking rooms with free Wi-Fi access. The hotel is in central Hamburg.
Score from 1554 reviews Excellent
This hotel enjoys a central location, only 500 metres from Hamburg Main Station and the Speicherstadt district. Ibis Hamburg City has a restaurant and 24-hour reception.
Score from 103 reviews Very good
In a former school building, the family-run Hotel Volkschule has comfortable rooms in central Hamburg. Free Wi-Fi internet access is available throughout the hotel.
Score from 4242 reviews Wonderful
This 3-star, non-smoking hotel is in the Hohenfelde district, 10 minutes by train/subway from central Hamburg. Holiday Inn Express Hamburg offers modern rooms with a flat-screen TV.
Score from 2742 reviews Very good
very good hotel
wifi is hooooorible slow..I almost never seen such speed in last 10 years
That we could have a family room at a decent price. The free drinks in the mini bar. Balcony & view - even though it was cold, in the summer it should be quite pretty to watch the boats.
Bed - if you say large double bed, then it should be a large double bed with a double duvet, not twin beds joined with separate duvets. Beds- not comfortable Pillows - Should be at least 2. Breakfast - small plates, not too much choice, not too inspiring. Wifi - you get 1 access/ per device. Anything extra you have to pay for. Not acceptable in today's day and age when everyone is travelling with smartphones and tablets for children. Also, internet really slow. For a normal internet speed you have to pay.
Great for location to Airbus, close to ferry stop.
Not many options for eating outside of hotel.
- Room with beautiful view and balcony. - Ferry stop in back of hotel - Roomy and comfortable room
- No shuttle on Sunday - No room service other than sandwiches after 11:00pm
Excellent breakfast, clean and spacious room, helpful staff, nice location next to the river. They did not charge us for the parking (it was free).
The room rate was expensive along with the breakfast. The hotel is outside the city and it will take about 15 to 20 minutes to reach the city center.
I really liked the hotel and all its facilities, the staff was really nice, the rooms are great for the price and really clean. I really recommend it to everyone that have a trip to Hamburg :)
The only problem if you can call it a problem is that there is no pool and i really like when you come to the hotel and have some spare time to dive in the pool if it have a pool it would be the perfect hotel ;)
-hotel location opposite river- very nice view from room balcony - Free Wifi - Excellent Breakfast - Freindly staff - Free Parking
- Far away from city center - hotel rates overpriced
The view over Elben directly from the hotel room
No wifi for free at the room. Breakfast to expensive. To fare from the Hamburg city
Our family slept like a log! :) Really clean and comfort.
Wi-Fi was too slow...
No swimming pool, and no kettle for hot drinks in bedroom
Second stay, top class
No face towels !!!
The view from the river side rooms.
The food was excellent. Great view of the Elbe, with a ferry stopping at the hotel every 30 mins to take you down the river to Hamburg in 45 mins.
There were numerous little problems (6 or 7) that were disappointing in a hotel that aspires to be 4* and resulted in a stay that fell below the high standard I had experienced in previous visits; however, the management responded extremely well to the criticism and was clearly keen to follow up and resolve all issues.
Extremely convenient for business at Airbus. Have stayed several times and enjoy the consistent high standards in all aspects, the reliability of which takes away many of the stresses of working away from home.
to me the staff made the hotel
Exellent 4* hotel with friendly staff and complimentary minibar.
The SPA is in fact just a dodgy sauna in the sports room, not a real SPA ! The location is really remote
Location is great. Very in front of hotel with easy transfer to city center. Really nice hotel compared to the room rates! Always book the rooms with river view because it is worth it.
Restaurant was quite expensive compared to the quality, which was avarage to poor.
Nice view but very far from center of city if you don't have any car boat then strongly advice you don't book in this hotel.
First time I find out that checkout is 11:00 AM, the reception staff already 09:00 AM will call you to be ready 11:00 sharp otherwise will cost you one extra day payment. By the way the check-in usual as other hotels 14:00.The Staff in the reception they don't care of guests complain like they getting salary anyway.
- view - possibility to use the ferry to go to the city center - shuttle service on fridays/saturdays - wellness area
- information system in the rooms - visitors should be aware of the 15 minutes walking distance from bus stop during the night - breakfast was crowded on the weekend
The view to the Elb was fantastic and the suite was very nice.
The breakfast was far to expensive. Especially when the bread seems from yesterday and the cheese is dry one cm from the edges. Not okay. The wifi is very unstable and slow. No DVD, could be nice when all TV channels are german syncronized. The restaurant is expensive and the portions are small.
Very little. Shower was nice
Attitude of the staff. I paid for a double room but was given a single. Had to go back down and get a different room with all my luggage. Staff could have cared less. Looks good decorwise but if the staff is demeaning then the effort is wasted.
Great view, Geat Breakfast
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