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The Rilano Hotel Hamburg
Hein-Saß-Weg 40, Hamburg Mitte, 21129 Hamburg – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this hotel was made on Aug 27 at 3:41 PM from Germany.
6 Reasons to Choose The Rilano Hotel Hamburg
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589 verified reviews
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The Rilano Hotel Hamburg's staff speak: English, German
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Terrace, Sun Deck
Cycling, Sauna, Fitness Center, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 8 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
One additional older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
The Rilano Hotel Hamburg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The hotel has a free shuttle bus to the Finkenwerder Ferry terminal. The bus runs on Fridays and Saturdays from 9 pm until 12:30 am.
Please note that the restaurant will be unavailable from 5 pm on New Year's Eve due to a gala event. Room service will be available until 11 pm.
Based on 589 reviews
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The view over Elben directly from the hotel room
No wifi for free at the room. Breakfast to expensive. To fare from the Hamburg city
Our family slept like a log! :) Really clean and comfort.
Wi-Fi was too slow...
No swimming pool, and no kettle for hot drinks in bedroom
Second stay, top class
No face towels !!!
The view from the river side rooms.
The food was excellent. Great view of the Elbe, with a ferry stopping at the hotel every 30 mins to take you down the river to Hamburg in 45 mins.
There were numerous little problems (6 or 7) that were disappointing in a hotel that aspires to be 4* and resulted in a stay that fell below the high standard I had experienced in previous visits; however, the management responded extremely well to the criticism and was clearly keen to follow up and resolve all issues.
Extremely convenient for business at Airbus. Have stayed several times and enjoy the consistent high standards in all aspects, the reliability of which takes away many of the stresses of working away from home.
to me the staff made the hotel
Exellent 4* hotel with friendly staff and complimentary minibar.
The SPA is in fact just a dodgy sauna in the sports room, not a real SPA ! The location is really remote
Location is great. Very in front of hotel with easy transfer to city center. Really nice hotel compared to the room rates! Always book the rooms with river view because it is worth it.
Restaurant was quite expensive compared to the quality, which was avarage to poor.
Nice view but very far from center of city if you don't have any car boat then strongly advice you don't book in this hotel.
First time I find out that checkout is 11:00 AM, the reception staff already 09:00 AM will call you to be ready 11:00 sharp otherwise will cost you one extra day payment. By the way the check-in usual as other hotels 14:00.The Staff in the reception they don't care of guests complain like they getting salary anyway.
- view - possibility to use the ferry to go to the city center - shuttle service on fridays/saturdays - wellness area
- information system in the rooms - visitors should be aware of the 15 minutes walking distance from bus stop during the night - breakfast was crowded on the weekend
The view to the Elb was fantastic and the suite was very nice.
The breakfast was far to expensive. Especially when the bread seems from yesterday and the cheese is dry one cm from the edges. Not okay. The wifi is very unstable and slow. No DVD, could be nice when all TV channels are german syncronized. The restaurant is expensive and the portions are small.
Very little. Shower was nice
Attitude of the staff. I paid for a double room but was given a single. Had to go back down and get a different room with all my luggage. Staff could have cared less. Looks good decorwise but if the staff is demeaning then the effort is wasted.
Great view, Geat Breakfast
Friendly and helpful staff, cleanliness of the room, nice view of the harbor. It would be nice if you can provide guidance on how to get to the hotel as it is rather remote and away from Hamburg city centre.
Great quiet location, superb breakfast, friendly staff, nice food in restaurant. The ferry to Hamburg is very convenient once you figure out the ticket machine.
The garden could need some TLC. The surrounding area is a bit run down.
river location, breakfast, ferry stop directly outside hotel
no porter service when we arrived late, ferry (#64) timetable in the evening restrictive
The interconnecting rooms were fabulous, and we loved the view over the river, and watching the amazing boats going past. The beds were very comfortable and the breakfast was excellent. The staff were very friendly. We enjoyed the gym too! And the speakers in the bathroom and the lights in the wardrobe were very groovy and it was great that there were free drinks for us too.
Nothing, the tv wasn't brilliant but we weren't there for that. It would have been nice to have been able to have a cup of tea in the room.
the beautiful river view the breakfast
too far away from the city and the airport
Everything was just great!
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