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Frankenwerft 9, Altstadt, 50667 Cologne, Germany – Show map
Excellent location – rated 9.3/10! (score from 366 reviews)
Rated by guests after their stay at Hayk Altstadthotel & Appartements.
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367 verified reviews
They speak your language!
Hayk Altstadthotel & Appartements's staff speaks: Russian, English, German
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Food & Drink
WiFi is available in public areas and charges apply.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 15 per day.
Express Check-in/Check-out, Ticket Service, Baggage Storage, Laundry, Ironing Service, Fax/Photocopying, Honeymoon Suite
Non-smoking Rooms, Family Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Russian, English, German
From 3:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 15 per person per night in a crib.
All older children or adults are charged EUR 28 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 366 reviews
Value for money
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Staff were very friendly and helpful, could leave our bage before/after check in. They take you to the apartment and show you around. Small Rewe supermarket only about a 10min walk away. Location was great for being in the city centre. Perfect for a short break Just round the corner from plenty of bars/pubs/nightlife but no noise at all!
Could of done with an oven / table top electric oven with hot plates to make the self catering a bit more than cold meals as Germany hasn't discovered the fine art of a microwave meal just yet. Though we did manage pasta in the kettle!
Location for Xmas market was fabulous. Gentlemen who greeted us when we arrived was pleasant and walked us around the corner to apartment. As we arrived late at night it was a blessing. The apartment was lovely and warm. Lots of lovely bars restaurants around the area.
When we went for breakfast at 10am we were greeted by a very unfriendly woman who refused to serve us breakfast. No excuse given just a vile look. As we were told by the gentlemen on arrival breakfast was served until 11:30 am we could only put it down to her not being bothered. Needless to say we never tried going for breakfast again. It would've been nice to have a couple of sachets of coffee & tea sachets in the unit especially as we arrived quite late. The bedding was so basic. Two single mattresses pushed together on a double bed and a single thin doona and 1 pillow. The outside space was very messy and unkept. Could do with a good tidy up. We ordered a taxi the night before we left for 7:30 am and told to come to hotel to wait but when we did the hotel was closed. Eventually a nice young girl came to door to let us in and check us out. The problem was she was not informed by staff to expect us. Poor communication.
Very good and clean hotel. Close to Christmas markets and to the Dom.
We stayed December 2014. The room was large, warm and well set out with a large wardrobe. We had amazing views over the river Rhine and were within a minutes walk of the xmas markets in the town centre. The bathroom with shower was of a good size.
No tea/coffee making facilities in the room but available downstairs.
We stayed in apartment 'L' and the location was perfect as it was only 100 yards from one of the christmas markets. In a nice quiet little street.
The fact that you can hear the TV from the apartment next door late in the evening. There was also no plugs for any of the basins, the decor was dated and in poor taste, no Wifi, and the cushions on the bed was very uncomfortable.
The apartment was in a good position which overlooked a square where they were setting up for the Christmas markets including an ice skating rink
The apartment had a strange layout and no kitchen facilities other than a microwave and kettle also there was no free wi-if and even when we paid to use it it was quite poor - hardly worked at all and no refund offered
Beds were very uncomfortable. I end up sleeping on the floor for a few hours one night. We were given twin room when I booked for a double room. They weren't able to change the room when we arrived. When spoke to the lady at reception the next morning, we were given the choice to move to a double room which we decided not to move after settling in. She also advised that I must put the bed preference into the booking details otherwise they can give either twin or double even if you book for a double room. I was a returning customer but I am not sure I'll be staying here again.
location, price, clean, owner very helpful. Big, spacious apartment.
bathroom needed a little updating.
great location, attractions & restaurants all within walking distance. Early check in, staff friendly, breakfast standard continental. Able to leave luggage at hotel on final day.
No wifi, advertised as soundproofed rooms but you could hear other guests coming & going due to noisy wooden stairs, could also hear everything going on in the breakfast room.
Hayk Hotel is welcoming, comfortable and clean. An excellent location on the banks of the Rhine.
the layout of the room. there were 3 rooms. but we had to go through one of the room to the bathroom.
Staff were real friendly went the extra mile
Location - Large apartment for 3 single people - Close to all attractions and restaurants. Clean and comfortable. Very relaxing stay - J
No powerpoint next to kettle and microwave so we had to shift to use. Short extension cord and powerboard would be good.
much help from receptionist. Triple room feel like home.
nothing. Feel so good.
Great position, comfortable and private.
Good location, close to train station, clean and comfortable room and friendly staff.
We had a short and wonderful stay at that hotel and will definitely come back again. Very good value for money. Clean and comfy room, good breakfast, nice and friendly staff.
The apartment was spacious, and the loation could not be better.
Could use some updating, but was quite sufficient for our group.
Position, large rooms
No soap in the bathroom Only one bathroom (for a 3-rooms apartment) TV was not working
A lot of space. Great location near cultural sites, shopping, bars, cafes, restaurants.
Bathroom is cramped. Water in shower would run cold..hot...cold...hot...
Room is bigger than we imagine. Near the river view is great, restaurant nearby easy to get food and drinks.
The very attentive staff made our short stay very pleasant. The location right at the river promenade has amazing views over Cologne and is perfect walking distance to the Cathedral, etc. Look forward going back there one day.
price, location, space, privacy,
noise at times from square below (expected for great location) Basic facilities, no wifi,
close to many sites. friendly host. clean rooms.
very hard to find parking garage. the kitchen could be improved.
The owner was very helpful on getting us acclimated and settled. Stay for the location, right on the Rhine, lots of shops, restaurants, and attractions nearby. I would stay in the hotel property everytime.
We stayed in three different locations they offer. Fine to be split up for us adults but think twice if putting kids around the block. The two offsite locations had lots of party noise until very early in the morning.
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