Heidelberg Marriott Hotel  

The location is good on the river wonderful view but you have to take the tram to the shopping center its three stops away.

The breakfast was not in the price its very expensive not worth it internet and parking very costy should be free.

The wifi was way too expensive and did not work properly. Additionally, it was only for one device. The wifi should be included in the hotel rate. We are now in 2011 and it is not exceptional anymore.

The executive suite was great. A large living room, a really comfortable queen size bed and a massive balcony overlooking the river. Plus access to the executive lounge, free drinks and nibbles in the evening plus breakfast. The breakfast was ok, but seating was limited. We ate in the hotel restaurant, the staff were very attentive and the food perfect. We visited the christmas market ( about a 20 minute walk from the hotel ), and plan to visit Heidelberg again in the summer, and plan to stay at The Marroitt.

I thought the parking was a bit pricey at 18 Euro, but I guess this normal.

The staff were extremely freindly and the hotel was very clean and tidy.

Not a complaint really just to say it was a good walk form the old town other than that it was fine.

It totally disappointed me a lot. The room rate is high, but the service quality and facility are totally bad than my expectation. The worst thing is they don't have free internet. It's hard to believe a hotel with a high chargement doesn't offer customers free internet!! Therefore, I bought internet service for 30 mins. The speed is very slow. I don't think that terrible internet deserves 5 eur. And they don't have water heater in the room. If you want hot water, you need to ask from them. By the way, maybe it's my fault. I didn't notice that hotel is far from old city center. If you want to travel in Heidelberh, don't choose this one.

Silence and comfortable

very comfortable beds - breakfast-

The spa area needs towels/robes and a jacuzzi (other marriots of the same category have it).

Good enough to restay on my next visit

Good location and comfortable

Nice room overlooking the Neckar River. Friendly and helpful staff, able to provide advice on sightseeing and restaurants in the area. Best breakfast compared to the 6 other hotels we stayed in on our trip around Germany.

Not within easy walking distance of the Old Town area. Extra fees for 3rd person (older son) were excessive.

This was value for money. Staff were excellent. Reception at check-in was slowish due to an unpleasant and demanding guest but they compensated appropriately for a problem that were not their fault. We ended up with a very nice, quiet and comfortable room with a river view. Not modern but furnished in a style from a more comfortable era. The breakfast buffet was good.

The location has some advantages but the hotel is quite a way from the old town. The tram/bus service is reasonably closeby and efficient. The secure on-site parking was expensive. Paying for WiFi in a 4 star hotel is unexpected these days. Similarly, tea and coffee making facilities in such rooms should be standard.

Very comfortable rooms with great views of the river and schloss

Safe, ok location.

Straight out of the 80'S. Old hotel in desperate need of an update. Green carpeting, very old furniture/decorations. Staff was friendly, but very slow. Every wait for any reason at front desk took 5-10 min. Also double authorized my credit card.