Hotel Herzog Wilhelm City

El desayuno muy bueno y las instalaciones del hotel tambien.

En las habitaciones cuadruples deberian aclarar que una de las camas de dos plazas es en realidad un sofa-cama.

Era un hotel céntrico. El desayuno, tipo buffet, era abundante y variado.

La puerta del ascensor de nuestra planta estaba fuera de servicio. Un día al llegar por la noche al hotel nos encontramos la habitación sin limpiar, y con la puerta de acceso abierta. Esa noche el personal del hotel nos facilitó toallas. Después de continuas reclamaciones nos descontaron esa noche.

La ubicación dentro de la ciudad es excepcional. Permite visitar la ciudad con gran comodidad.

Que no tiene ascesor, pero si no eres un inválido no es problema.

Ruido. Habitacion muy pequeña. No funcionaba ascensor a la mitad de los pisos. Muy caro. No tiene parquing cerca, y los que hay son muy caros.

excelente hotel. Muy buena ubicación y atención al cliente. Cuarto bastante limpio y comodo. Relación precio/calidad muy bueno.

Asensor pequeño.

Está en el centro de la ciudad y en una bonita zona

La habitación era pequeña y el precio que pagué por ella bastante elevado

Ubicaciòn, buen desayuno, iluminado, còmodo, excelente costo-beneficio

Que la cortuna del baño cubra bien para que no se empape el piso

Staff were very helpful and friendly. Cleanliness overall was excellent. Varied selection for a first class breakfast. Staff continually in attendance in the breakfast room replenishing and refilling containers.

I booked a double room in October, yet on arrival in December I was allocated a twin room. On complaining to the receptionist I was advised that there were no double rooms available. This was surprising, as I booked 2 months in advance and turned up at 1100 on the day of arrival. I was offered a double room on the second night or a discount on the twin room. On departure the discount was 6.4%. In the circumstances I did not consider a 6.4% reduction was adequate compensation for their inability to supply the double room we had contracted for. I did not consider it worth arguing the point with the receptionist, whom I might add was very pleasant in all our dealings, and paid the reduced amount.

We went to the christmas markets and lots of sightseeing

Really good located- close to the city center and the main station, but also quiet street. Clean rooms , good breakfast, friendly stuff. Thanks!

Check in too late - at 14.00, it could be also a bit earlier, because check out is already at 10.00.

Quiet area, very close from downtown. Also can be reached easy public transport U and S-bahn. Nice and good breakfast.

Small rooms. An old hotel from '70-'80 years but clean and the price value was fair.

The breakfast buffet, the helpfulness of the staff and the location

It had to be the location of the hotel it was a 5 minute walk to the city center,the staff were friendly and helpful which always helps,as for the rooms they were basic but were clean.The tube is just across the road aswell so we could travel around easily