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Newest reviews for Hotel Residence am Hauptbahnhof

  • Anonymous
      Hong Kong
    August 26, 2014

    Distance to Hbf

    The area


  • Janusz
    August 16, 2014

    Good breakfast and friendly personnel in the kitchen.

    Loud vicinity (many night clubs opened till morning hours), a lot of drunkards, rubbish lying on the street, not quite friendly personnel at the reception desk.


  • Sergio
    July 30, 2014

    Very close of all the important views and one block away from Central train station.

    It does not have Elevator from reception, had to pick up my bagage up stairs mannually. To much garbage in the street.


  • Christian
    July 17, 2014


    All. Terrific service. Horrible hotel. Breakfast good


  • Anonymous
      Czech Republic
    July 15, 2014

    The room was spacious and clean, breakfast OK.

    The street was noisy and we were woken up every morning at 6:15 by the garbage truck. The staff was frowning and not very communicative.


  • Anonymous
    July 9, 2014


    Not the best value for money.


  • Anonymous
    July 6, 2014

    Convenient location for Hauptbahnhof. My room on the 5th floor was quiet and well-equipped.

    To get to the fifth floor one has to climb to the first (and sometimes the second), from there the elevator (hopefully) goes to the fourth. Then another flight of stars takes finally to the rooms. Not recommended for those with heavy luggage.


  • Anonymous
    July 3, 2014

    25 steep stairs up then 5 stairs down to access the elevator.


  • Josef
      Czech Republic
    July 1, 2014

    Excellent location Big and clean rooms Friendly staff


  • Jan
    June 30, 2014

    Location really bad. Sex / drugs industry 24/7 around the hotel and at night really noisy. Absolutely not worth the money.


  • M
    June 17, 2014

    The location

    One of the staff members was rude and uncooperative. Another staff member was very nice. The wifi did not work in the room for the first three days


  • Anonymous
      United Kingdom
    June 15, 2014

    Pub around the corner

    Lots of dodgy looking characters hanging around outside


  • Ulrich
    June 12, 2014


    Internet connection was very bad


  • Michael
    June 5, 2014

    Beware fellow travelers there are 20+ stairs to be negotiated (while carrying your own luggage) from foyer to 1st floor, before reaching the lift.


  • Elisa
      United States of America
    June 5, 2014

    Easy to travel by metro or walk around the city. Good breakfast and we enjoyed the coffee.

    First impression of the street is shady and elevator is tiny! Only available once you climb a huge flight of steps to the first floor.


  • Elena
    May 21, 2014

    My favorite thing about this hotel was location. It took us about 15 minutes to get to the Rathaus.

    The area the hotel is located in is not very clean and calm. Stuff is not very friendly. There's huge stairs leading from reception area to the first floor, with no elevator. With two heavy suitcases, that was an ordeal. Also, guests receive limited access to Wi-Fi. They give you a card with login and password, which is only good for 24 hours, for one device. I used it for my phone and was unable to use it for my other devices, like my laptop, and one more phone that we had.


  • Anonymous
      Czech Republic
    May 13, 2014

    Low price for late deal.

    No elevator to the room floor.


  • Anonymous
      New Zealand
    May 2, 2014

    Staff were unfriendly and overall the hotel was old and unpleasant. The location is near the central railway and is especially undesirable at night. Entrance was via a flight of stairs to the first floor and then a very cramped lift. Rooms were okay, yet nothing to justify the cost. Breakfast was crowded and quite poor. Avoid this hotel!


  • Anonymous
    April 9, 2014

    Near the main station. But dirty and poor.


  • Joseph
    March 29, 2014

    Room was clean, big.and plenty of hot water.

    No comment is best.


  • Anonymous
      United Kingdom
    March 15, 2014

    Freindly staff and a good spot and a very good price

    Room was good but in the middle with no window so was quite warm


  • Anonymous
    February 24, 2014

    slow internet connection


  • Eduardo
    February 12, 2014

    Room was very large

    Although hotel is very close to train station, local area is surrounded by many sex shops, clubs and prostitution. Parking place is not at the hotel and requires to walk about 100m. Finally, hotel had an elevator which did not reach ground floor.


  • Anshuman
    February 7, 2014

    The hotel looks like a hidden place for burglars or thieves. On our arrival we had to go up and down to reach the room and painting was going on in the floor. The room lolled liked one from the 19th century rooms. I and my girlfriend were utterly disappointed as the pictures you show us on the web are completely different from what the reality is. This is just disgusting. I never expected something like this. And I could not even get back my refund. How could you allow something like this to be recommended by Don't you check the hotels and their conditions before posting it on the website. I am really negatively surprised. Why???it just ruined our stay in hamburg


  • Jun
    January 18, 2014

    big bed !!!

    the safe box is too small to hold a 11.6' laptop.


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