Hotel Residence am Hauptbahnhof

I liked the location. It was red light district but turned out to have a great time in that area. Staff was also nice. Shopping center very close.

Breakfast finishing at 10:00. Too early. Should be at leat 10.30- 11:00. Going out night before nobody will wake on for an early breakfast.

Position is excellent for the city and shops. Convenience to Hauptbahnhof and public transport. Internet availability in hotel and even cheaper right next door. Lots of places to eat.Quick, efficient check in. Room newly refurbished and spotless.

Steep stairs up a long staircase to get to floor 1 and a lift, which was tiny. No porterage for help made this difficult with large suitcases. Front office staff very efficient but not very helpful for international tourists with little German language or knowledge of Hamburg.

1. Run down location. 2. promised elevator starts from second floor

clean room and bedsheets/towels, adequate bathroom

No parking facility, I had to take the car to a public garage - 10-12 min. walk, no elevator from the reception to the first floor, 22 steps up and 5 steps down plus a labirynth of corridors to get to the elevator with a bunch of luggage, elevator malfunctions with 3 people, sex shops in the direct neighbourhood, noisy street, (we had to close the windows w/o airconditioning) - in summary: never again

Location close to the railway station.

There was no elevator from street level, difficult for disabled or people with small children. Fluctuating temperature in the shower.

Close to main station and breakfast include

Too noisy as there is a rubbish collection centre behind the hotel. The restaurant and bar nearby sent trolleys of bottles and dump there. That caused a lot of noise. The noise start at 10:30pm and continue throughout the night until 6am.

Good position near the downtown and near train, taxi, underground stations, turistic bus station and restaurants.

Too many steps, too many birds in the windows, too less tv chanels,

The staff at the hotel were fantastic friendly, kind and considerate,the hotel is also clean and neat, The breakfast had a good selection.

the location

There was no elevator, no phone in room. Price relatively very expensive.The breakfast room was crouded and i was obliged to wait till somebody finish his breakfast.

the hotel is clean, good breakfast but very noisy, in the room is very hard to sleep because the noise and voices of people outside

Nice located and clear hostel

Everything was extremely clean, and the breakfast room was especially inviting.

The bedroom was too basic in this day and age, Cheap motels and travel lodges are better furnished, and usually much cheaper. When I booked, I assumed that because of the price we were paying that the room would be much better. 236 Euros for two extremely basic rooms was far too expensive.