西普酒店  

Great rooms each with a theme. Cute lift with room names instead of floor numbers. I stayed in Rome and the room was very spacious. Hotel staff at reception were very friendly and helpful. Hotel is also very central for walking around Heidelberg.

Knowing where to park near the hotel when first arriving was a nightmare. I drove around the city for about 30 minutes before I realised I could not drive anywhere near the hotel as it is all on pedestrian streets. I had to park and take my luggage by hand. This was okay because I picked a close by parking lot (at the university plaza), but would have been nice to get those instructions before arriving.

So unique. The rooms have all a different theme. Really amazing

Perfect service , exiting design of rooms, exelent food in the restaurant .situatet perfect in the heart of heidelberg. And a very good price performance ...

It was not possible to get there by car , and far away from parkingplace

Awesome location, right in the middle of the Hauptstrasse.

Things could be made a little business traveller friendly - wireless internet and an iron box in the room would be appreciated.

It was a nice hotel....laid back, but helpful staff. It is in a great location. There was a problem with the internet..but fortunately there is a cafe next door that has excellent wi-fi.

Very good location for walking around the city.

Very comfortable. Great location

Staff very accommodating; good breakfast; great location

They did not have my reservation in the computer. But had a room they could provide.

We loved the quaint design of the hotel, with all different rooms having a theme from around the world. The furnishings were very nice with an artistic feel. If we had come to shop, this would have been a primo location. It's really a lovely hotel, and the German restaurant is charming as well.

Parking for the hotel is off-site. Booking.com definitely needs to include parking recommendations. We drove around for an hour with the gps telling us to turn where there are no roads! Also, the website states check-in "from 14:00 hours." Do not mistake this to mean you can check-in at 14:00 hours. We arrived at 14:00 and were told to return in an hour. We returned at 15:00 and were told to return in 20 minutes. We returned at 16:00, and were told to return in 15 minutes. Although they offered us complimentary beverages while we waited for our room to become available, we were in town for an event, and were needing to freshen up at the hotel beforehand. That was very inconvenient.

Liked the bathrooms, clean and comfortably sized. Bed was comfy and our room, the Zermatt room was cozy. The location was great too, just outside he door there is a lot to see and do, People working there were nice to us and our kids.

Difficult to find with a car. Breakfast was too expensive, I though we were getting a great rate through booking.com but it turned out to be the regular rate.

die verschiedenen Zimmergestaltungen und die zentrale Lage

wüsste Nichts zu bemängeln

Sehr zuvorkommende Mitarbeiter, superschönes mit Liebe zum Detail eingerichtetes Zimmer, sehr gute Lage