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Prenzlauer Allee 169, Pankow, 10409 Berlin – Show map
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587 verified reviews
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Holiday Inn Berlin City Center East's staff speaks: French, Spanish, English, German
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 12.50 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
French, Spanish, English, German
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 26 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 587 reviews
Value for money
Show reviews from:
This 4-star hotel offers free Wi-Fi and good access to public transportation.
Score from 479 reviews Good
Offering a restaurant, a 24-hour front desk and a bar, Holiday Inn Berlin City East Side is located in the trendy Friedrichshain neighbourhood of Berlin.
Score from 347 reviews Very good
This 4-star superior hotel offers 3 restaurants, a spa and air-conditioned rooms with flat-screen TVs. It is Berlin’s tallest hotel and is right on Alexanderplatz Square.
Score from 4474 reviews Good
This modern 4-star hotel is located next to the Potsdamer Platz entertainment district in the center of Berlin. The Scandic Hotel features rooms with free Wi-Fi and a flat-screen TV.
Score from 1365 reviews Excellent
Breakfast is poor for what you pay, room service is not 24 hours in a 4 star hotel, bar is together with the reception, no concierge desk, no porters we had to carry our own bags, no safe in the room. Room cleanliness is poor.
Large room, nice staff, good location with the tram just outside the hotel. Calm street with bohemic surroundings. Wonderful breakfast. Everything was satisfying.
They try to charge the city tax even though its included in the fee. Bring your confirmation when you check out
Very professional and service friendly staff Very modern and good looking rooms Value for money
The aircon was not working and it was extremly hot outside. Couldn't sleep at all 2 of the 4 nights I was there. The free wifi only lets you have one unit logged on. So if you work on your computer and want to use wifi on your phone at the same time, you will have to log off one to enable the other. Not cool.
Great location- nice area and close to public transport. Clean room with a nice layout.
No wifi in the room. The maids do not knock- put a sign on the door if you wish to sleep in.
Lovely reception staff. Quiet rooms. Situated very close to good tram service. We liked that we were out of city centre and near to non-touristy areas.
Nowhere to unpack into. A couple of badly placed shelves a big of hanging space but not much storage otherwise. For A six day stay we really would have liked some drawer space. A tiny bedside table was very limited.
Having used this hotel several times it is not as good as it was. Breakfast is now too expensive.
The bed linen, breakfast, how quiet it was, the spacious shower area, the nice 40 minute walk to Alexanderplatz, the very helpful staff.
Some tinned fruit in the "fresh fruit " salad at breakfast.
24 minutes by s bahn from airport, also a tram stop directly outside hotel which goes to alexanderplatz where there is a hub to access most of the city. Free WiFi but slow and had to log in frequently. Very comfy beds and breakfast pretty good, would definitely stay again
WiFi slow, room a little small
Good location, as close to train and tram services. Staff were helpful and friendly, the room was clean and comfortable. It was nice to have a balcony even though it was small. Wifi worked well and the TV has a good selection of channels in hd.
The shower could do with re grouting. Our room seemed to be next to the boiler room so a little noisy at night but soon got used to it. The shower was blocked, however when we told staff they dealt with it immediately and was fine after.
- Great Location - Certainly value for money
Clean, the tram is in front of the hotel, breakfast is pretty good too.
Staff at reception is rude, not very friendly...
Beds were super comfortable and the neighborhood was fantastic. We would eat Aladdin's felafel everyday if we could!
Wi-fi was only available on one device at a time which made it difficult for the 2 of us to work at the same time.
Good view and great location next to the tram station.
Charming and helpful staff. Spotlessly clean rooms. Convenience to tram. Small shops on the doorstep
Staying in Prenzlauer Berg was great -- we were able to walk or take the tram a few stops to neighborhoods with all sorts of restaurants and bars. It's a "real" place rather than tourist area. The tram stop is across the street from the hotel and a short ride (ten minutes) to Alexanderplatz. The hotel sells daily transportation tickets.
There was nothing to dislike here, but if you are not big on walking neighborhoods or would rather be in the center of a tourist area this isn't right for you.
Wi-fi just works on a single device at time, even in double room
The room & the bathroom were spacious & convenient. The bed large & comfortable. The hot water came through nearly immediately, even late at night. Our room overlooked the inside courtyard & was very quiet. No outside or inside noise. We enjoyed the classical music radio station (90) on the television.
We reported a blockage in the bathroom sink on Saturday morning, but nothing was done before we checked out at noon Sunday. It was a pity that the "Mezzo" station was not included on the TV.
they tried to charge us the city tax, even when we already paid it when booking with booking.com. We have to show the reservation on arrival and when leaving..
Staff was great, rooms are nice, free wifi and the breakfast buffet was good. Convenient to S-Bahn line so that made getting around easy.
every think.staff were polite&helpfull, location excelent, breakfast fantastic, grade 9+. we ordered this hotel directly .
The staff was very friendly, the food was good. The location was also good (around 5 minutes from Berlin Mitte) with tram.
In the last night I didn't have hot water.
The single device entry of wifi
Staff were great, really helpful and friendly
Two single beds pushed together instead of a double bed Room service menu was very limited
Good location with easy access to public transportation ,clean and supportive behavior from personnel.
Reception area very small with lack facilities like a small bar for short staying.
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