Holiday Inn Hamburg    

hôtel facile d'accès en voiture avec stationnement aisé, confortable avec une piscine plaisante , accès en ville en bus en moins de 10 minutes, bon rapport qualité prix

Les petit déjeuner copieux.

Nous avions réservé 2 chambres. Personne ne nous a averti que l'hôtel était complet mais qu'il disposait de bâtiments annexes. 1 chambre se situait dans un bâtiment et l'autre chambre dans un second. Si vous venez avec des petits enfants, c'est pas très facile. De plus une des chambres (studio avec cuisine) était fumeur.

Hotel parfait un peu a l'écart du centre mais l'accueil réserve à notre arrivée et la qualité des prestations offertes nous ont permis de passer un excellent séjour. Le mini bar mis gracieusement à disposition ainsi que les boissons d'accueil ,le lit double very King size, dans une suite au 18 eme étage avec vue panoramique...le bonheur.

La piscine et le sauna sont dispo. Internet est gratuit.

reception is very slow; unacceptable for such a hotel; also other below reasonable service level: one evening we could not enter room...excuse: room card together with credit card...just non-sense

the food and location

The up grade was not like other holiday inn hotels, one staff was not aware of the priority club benefits

Not much, perhaps one or two friendly staff at the reception. And the free bottle of coke and water.

The bed was tiny, and one couldn't open the window for fear of the traffic noise outside. The facilities are basic, more 3 star. It also seemed to be more for the local clientele

I liked the service and facilities of the hotel and thought it was a value for money.

Location was a bit distant from local transportation apart from Bus services, so most of my travel expenses were spent on cab rides

Free mini bar

No toothpaste

Good location close to bus stop (number 3 bus ten mins journey to center).plenty of taxis outside entrance.

Windfang pub very exspensive 4 adults 4 drinks each came to over 80 euros that was only wine and beer.

clean & spacious good location for my office!

slow check out

Preis-Leistungsverhaeltnis war ok und die Naehe zur Stadt sowie der nette Service

Die veralterten Zimmer mit Duschvorhang,schlechtem TV Bild,rausgebrochenem Porcelan der Kloschuessel und vergammelte Armaturen sowie der Minipool

As good as you would expect from a Holiday Inn.

Very disappointed in the hotels provision for disabled drivers. The spaces on ground level (of which there were about 15) were not for disabled drivers and the only provision was in the car park under the hotel where there was a single space available (could have been more we didn't see)

good accessibility when travelling by car. near the highway. spacious, well maintained rooms. good parking facilities. friendly staff.

for short city trip the hotel is a bit remote. no public transportation in the neighbourhoud, except taxis

Nice rooms, excellent breakfast, good view from the swimming pool.

This hotel is VERY far from the centre! 20 min by car! The stuff was friendly, but extremely slow. No luggage service at all.

Good food in restaurant; friendly restaurant employees

Very old rooms; need renovation. Room 516 noise of airco (every 2minutes zooming) at the reception they were surprised first and afterwards they agreed problem. Turning off airco in there system didn't help. Finally got other room. Reception ppl is poor in good communication.

Travelling with my family and mother (75), we reserved two rooms through booking.com. At first sight, this looked like a big but nice hotel for a "stop over". But allready in the lobby the nightmare began; they could not find our reservation. At the beginning, they blamed booking.com for the mistake and offered us two rooms, placing my mother in a conecting building. This we could not accept, after a stroke she has problems to walk. Suddenly, almost an hour after arrival, we got rooms in the same floor. Almost half an hour later, one of the keys stopped working- more papers to sign. My mother chosed to stay on her room after dinner, tired of the trip and all the mess. After a wile she was waked up by hotel staff knocking on the door and asked to bring her passport down to the reception. She has hard to walk and got scared but did politely what she was asked to do. I had signed for both of the rooms, and when she told me this, I asked to talk to the responsible at the hotel. I was introdused to a young lady that admitted the mess had nothing to do with the reservation from booking.com, but mistakes from the check-in staff. When I asked her for a compansation, I had in mind that it was reasenable we only payed for one of the rooms. What she came up with, was free breakfast, of course the cheapest for the hotel when the group contains two childen and an old lady...

Breakfast was tasty.

U should take a bus to go to the city, far away a little bit and the quality of the hotel is not as high as the prices.

Location, pool, restaurant when not crowded.

Mooie suite

Iets te ver van het centrum

Et ok hotel

Det er blevet meget dyrt at spise på hotellet

det var dejligt og rent flink personale . Bor der gerne en anden gang.God mad

Lidt for hurtig til at tage tallerkner om morgenen. kunne godt bruge enten dvd afspiller eller pay per wiew .

Schlechter Fernseher!!

Wir haben ein überteuertes Zimmer reserviert und bekamen im siebten Stock das Zimmer 707, welches nach Fäkalien und Schimmel roch. Zudem waren Wasserflecken am Boden zum Badezimmer. Wir reklamierten sofort die unzumutbaren Umstände in dem Zimmer an der Rezeption bei Herrn Tunc. Dieser wurde sehr unfreundlich und gab uns dann nach längerem hin und her das Zimmer 145 im Bridge Inn. Wir freuten uns endlich in ein sauberes und comfortables Zimmer einzuchecken um unseren Hamburg Aufenthalt genießen zu können. Mit Enttäuschung stellten wir fest dass das Zimmer 145 ein Behindertengerechtes Zimmer war mit Behinderten Dusche und -wc. Zudem waren rechts und links am Bett Notruf Schnüren befestigt. Die 129€, die wir pro Nacht gezahlt haben waren überhaupt nicht ok! Sie haben somit zwei Kunden verloren, denn wir werden nicht noch einmal ihr Haus wählen beim nächsten Hamburg Besuch. Freunde und bekannte werden wir natürlich auch vorwarnen. Mit freundlichen Grüßen.

Sehr freundliches Personal. Sehr gutes Frühstück. Es wurde laufend nachgereicht. Kostenlose Getränke in der Minibar (2 Fl. Mineralwasser-0,2 l, 1 Fl. Cola-0,2 l, 1 Fl. Bier). Schönes Zimmer mit bequemen Einzelbetten im 18. Stock. Für Städtereise sehr zu empfehlen.