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Billwerder Neuer Deich 14, Hamburg Mitte, 20539 Hamburg, Germany – Show map
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335 properties in Hamburg
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1217 verified reviews
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Holiday Inn Hamburg's staff speaks: English, German
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Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Room Service, Packed Lunches, Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged EUR 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1217 reviews
Value for money
Show reviews from:
This 3-star, non-smoking hotel is in the Hohenfelde district, 10 minutes by train/subway from central Hamburg. Holiday Inn Express Hamburg offers modern rooms with a flat-screen TV.
Score from 2658 reviews Very good
|This hotel is centrally located in Hamburg. It is next door to the CHH Congress Centre and 600 metres from the Dammtor Train Station. It offers free WiFi and free use of public transport.||
A 3-minute walk from the Elbe River and the Reeperbahn, this hotel features Hanseatic food and free Wi-Fi. Its Tower Bar provides great views of Hamburg and the harbor.
Score from 3953 reviews Very good
This 3-star hotel is a 2-minute walk from the Reeperbahn entertainment mile in Hamburg’s St. Pauli district. It offers great public transportation services and modern rooms with a flat-screen TV.
Score from 2209 reviews Very good
Good but expensive breakfast & parking. Free mini bar.
The room was small and cold.
- breakfast - free mini-bar drinks - quiet room
- passage/corridor to the room - small bathroom & very small shower. - unstable internet
Indoor swimming pool.
Location Food Friendly people English speaking
Not being able to order off menu for breakfast or be seated in the main dinning room with a view.
I've stayed at more "budget" hotels closer to the main station that were cheaper & much better value. Free car parking was full. Pay car park was impossible to access (in an Audi a8 with low profile tires) because of bottoming on the extremely sharp ramp. Check out staff defied convention (at all hotels I've ever stayed in Germany) in accepting a business card and signature on the required form to prove exemption from the "culture tax" (which is not supposed to be payable by business travellers).
It was peaceful. Unfortunately, I arrived in Hamburg in a very early morning flight around 8:55 am. Though I cannot check in early but the generous staff took me to the pool area so I could use the bathroom and afterward provided me with Wifi password. I waited till around 12 pm I went to the restaurant the staff and the food there were excellent. The room was comfortable, Beautiful river view. I had one of the best rest in a long time that night.
A little too far from everything. Approx 28 Euro from the airport.
Bar food was very good.
Rooms were smelly, and have not been decorated in a long time. When I complained about the rooms, we were given another couple of equally smelly rooms. Also we asked for 2 ajoining rooms and did not get them despite booking well in advance. Also this hotel is not in a quiet location it is right next to a main autobahn/motorway and a main railway line. We couldn't wait to leave, get home and wash the smell and memory of this hotel away.
check out until 12:00 And fair transport connection from hotel to center
we entered reception and encountered rude reception staff member. Then, room mentioned one double bed and hotel gave us separate bed and didn't wanted to change even after showing information on booking.com. WiFi is poor and not reliable to check large emails or watch video content.
Had a great unexpected stay in Hamburg. Lovely staff, comfy beds and sensational breakfast.
Wifi was horrendous and being a businesswoman it was VERY hard to get any work done there. And also its a shame such a nice hotel is so far away from the centre.
- restaurant was very good (steak) - friendly personal - good price even I was late in booking and only a view rooms had been left - big room size
- no major points
I loved the hotel and the size of the room is perfect and very clean. They have delicious breakfast.
The bed Was so comfortable!
The wi fi access.
quit good area , excellent stay
no shampoo , kitt bathroom
it was easy to take bus to shoppingcenter and to shoppingstreet where You have brandmarks.It was close to wunderland.dungeon hamburg,fischmarkt and other famous places
when we checked in to the hotel and get the room we get executive room and not entrance to the restaurant part where guest who have executive room get entrance..so when we go int to that part of restaurant the restaurant employees wanted to see our room key.. and they said to us we are not allowed to eat in that part of restaurant even if we have executive room..it was embarrassing when other guest turned around and looked on us while we go out from that executive side.This could personel inform us already when we checked in..same thing happened with other guest .
Location - too far out of town
Great Service from all the staff, great food, very comfortable beds.
A bit high in price.
Location out side the city
1-Customer service is so poor 2-Breakfast is not organized at all in terms of disrespect the guest by questioning him whether he is in the hotel or not in front of everyone they should have quest check list instate of the disrespect In front of every one on daily basis even when I complain to the manager nothing happens . 3- wifi is poor in there u had to wait for one email send like 10 mins . 4- I usually don't review a hotels but this is one I had because it was such 5 painful days for me .
large room with a wonderful view over the city tea and coffe facilities in room free mini bar and wi-fi large seperate bathroom with bath easy bus ride into the centre-best to buy day pass for bus and trains small pool and leisure area but big enough!
lighting in room was very poor for the size of the room. very difficult to read in bed!
Comfortable room, quality beds.
Pool, fast check in, kind staff
Carpets in the rum, that's I think uhygienic in hotel room. I prefer parquet.
Firstly, our rooms were not as we had booked nor were they next to each other as requested. We are travelling with two children and had booked one double room and one twin room. We were given two twin rooms that were originally on two different floors. They did change us to the same floor after we found this out. The internet wasn't accessible the night we arrived and a phone call to reception was not answered. The rooms were outdated and overpriced. No fridge or tea making facilities. We were asked if everything was ok when we checked out but as soon as we started to say about the internet problem, the receptionist started talking to another staff member. We asked her if she was listening which got her attention bug her response was just "oh". She also didn't understand when we explained our rooms were not as booked. Won't stay in a Holiday Inn again. We had a problem with them in Amsterdam as well.
Comfortable bed, good breakfast
If you are one of these poor customers with a standard, you are given a room in the city wing. That means: long walking distances, lifts are at the far end of the corridor! They feature a "two Hotels in one building" system, offering different breakfast rooms for different guests - but people aren't ware of this. So they get lost and once in the right location, they are verified again by the staff. Not really relaxing. There are two levels in the underground parking but the lift only goes to level -1 - strange! Btw, it's 15 Euros per day! The bathroom is very narrow, with a small shower cabin with a sticky curtain so short that you will water the whole floor. Window and door key-locked
The room was big. Exellent Breakfast, good bed and pillows, cute rug offered to my dog:)
The personnel knocking on the door (twice) before i checked out (prob. for cleaning/ filling the mini bar).I travelled with a dog si it was disturbed and started to bark.
Great sauna Nice accommodation
Slightly far out of town needing taxi or public transport to get to town, Not difficult, but to far to walk
Quiet Area. Big Rooms. Excellent View. Responsive Staff.
Weird Clothing Cabinet!! with fixed hungers and not able to hang your cloths with any hangers even the one came from Hotel laundry itself!! Change it please. Bad smell in the elevators: (Good idea to install Automatic perfume spray). Breakfast laking variety of food. Add more. Expensive Parking Fees. Tribble WiFi access. Mattress are of bad type makes your sleep uncomfortable. One time I need to take my wife to the hospital around 2 AM. Since she could NOT walk, I requested a mobile chair from the receptionist just to bring her down from the room to the reception. She refused to borrow me the chair and the hotel has is not equipped with a Wheelchair!!
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