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Billwerder Neuer Deich 14, Hamburg Mitte, 20539 Hamburg – Show map
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331 properties in Hamburg
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1079 verified reviews
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Holiday Inn Hamburg's staff speaks: English, German
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Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Room Service, Packed Lunches, Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1079 reviews
Value for money
Show reviews from:
This 3-star, non-smoking hotel is in the Hohenfelde district, 10 minutes by train/subway from central Hamburg. Holiday Inn Express Hamburg offers modern rooms with a flat-screen TV.
Score from 2463 reviews Very good
This non-smoking hotel is just a 15-minute walk from the Mönckebergstraße shopping street. The rooms include a flat-screen TV, tea/coffee facilities and free mineral water.
Score from 597 reviews Good
This 4-star design hotel offers spacious accommodations, free Wi-Fi internet, on-site parking and a small spa area.
Score from 574 reviews Excellent
This 3-star hotel is a 2-minute walk from the Reeperbahn entertainment mile in Hamburg’s St. Pauli district. It offers great public transportation services and modern rooms with a flat-screen TV.
Score from 2023 reviews Very good
large room with a wonderful view over the city tea and coffe facilities in room free mini bar and wi-fi large seperate bathroom with bath easy bus ride into the centre-best to buy day pass for bus and trains small pool and leisure area but big enough!
lighting in room was very poor for the size of the room. very difficult to read in bed!
Pool, fast check in, kind staff
Carpets in the rum, that's I think uhygienic in hotel room. I prefer parquet.
Great sauna Nice accommodation
Slightly far out of town needing taxi or public transport to get to town, Not difficult, but to far to walk
Location Staff promptness to requests Complimentary drinks in the minibar
Lack of Steam room and Jacuzzi Payment for parking
Spacious rooms comfortable beds ,swimming pool, some kitchen tools . You will find bus number 124 or 3 to go holiday inn .Bus station is closer to ZOB hamburg .The bus stop (Haltestelle ) H name is Bilhorner Muhlenweg .
The staff are always courteous, even if they are terribly busy (which they are, night and day). The swimming pool is small, but gorgeous, with a wonderful temperature; the sauna is also a nice pleasure. The restaurant and room service were also great. I've stayed in many hotels in Hamburg, but this is obviously one of the most popular, probably because of location, and value for the money. Great cityscape views of Hamburg and the Hafen (harbor) from the upper floors. Overall, a very nice extended stay.
Because it is so popular, it is often hard to get to front desk staff. The pool hours need to be extended because of demand for use. The internet needs to be a bit more dependable, and without having to relog in, sometimes several times a day. With the volume of guests that take local transportation (HVV) to this hotel, they really need to add more buses or an additional line, to get to the UBahn, as the buses are often overcrowded with an entire bus-full of people walking directly to the hotel.
it is near the main road
bad wifi quality, problem with parking space. Breakfast is quite costly. Problem with money in advance through booking.com
Breakfast is fantastic.
Stayed in the Bridge Inn section of the hotel this time. The room was far smaller and there was no air conditioning. It was hot and sunny when we stayed and the room got very hot so our only option was to open the windows. The noise of the traffic below however meant that we couldn't sleep very well. We stayed in the other part of the hotel previously and everything was great as we had the A/C.
the room was extremely hot and window could not be left open due to Autobahn traffic
No basic facilities in the room. And above all the charges were different than what i booked through Booking.com. Later the person at reception confirmed the price at which i had booked, but than i realized they swiped my card twice for different amounts. which i am struggling to get back now. huh.. Big name but comes with very poor business practices.
Spa was very Little,not much to talk about. Signs on street were not clear when coming with bus.
Location is good as public transportation is available.
Staff attitude is really bad Breakfast is too bad Room is too hot as no AC Services in general are really disappointed ... this is the worst hotel I had ever seen in my life
Good location for stop over. Very nice staff at reception and restaurant. Good dinner. Free parking was available nearby and also a garage with a fee.
Very pricey breakfast!
The resturant and the resturant staff were excellent, thank to them for saving the night a little bit..
The room was unbelievable hot when we arrived, and we couldn't cool it down. opening the windows in the night was impossibly because of the very very high noise from the road. We have been on 5 hotels on this trip and this one was the poorist, with least service AND the most expensive.. thats ironic!
I liked the rooms decoration with good budget.
It was a little bit far from the city you have to take taxi for your visit places.
Very nice rooms and the staff was very friendly. We loved that they had free drinks in the mini bar! We were very happy with our stay.
A bit of a walk from the nearest metro but nothing unreasonable.
Room was ok, as was the pool area
15 euro taxi to centre of town, which is not ideal when staying for a number of days
room size was good. Minibar bed and pillows are good
Booked a 3 person's room, the bed for the 3rd person was not ready. The sofa bed was not in a condition to use as it has a huge curve in the middle. Perhaps the sofa bed is no more in condition for use. There were lots of pores in the curtens and day light was visible The wash basin is not flushing at all and in very bad condition.
Easy to get to the centre by bus. Nice small pool. Good breakfast. Nice view across the rivers & bridges with Hamburg in the distance. Parking was easy & secure.
Room had no air con & with windows open it was v noisy as next to a main road. Bathroom wasn't as clean as I'd expect, strong smell of wee when shower was turned on. Some staff could be more polite & at least acknowledge a guest waiting. As a rewards club member I expect a better experience than this & have stayed in far nicer Holiday Inns.
Value for money
A safe parking, a Nice pool for a bit evening swimming, restaurants nearby for a meal.
Cheap, clean, good facilities such as pool
Slightly far for a group such as ourselves that were there for a night out but plenty of taxis on hand though they are a tad on the expensive side (expected in a city of course).
Easy access to City by bus
Room very tired. Holes in curtains, stained carpet, god knows what stuck on bed valance, cracked and stained sink, 70's style rubber bath mat and to cap it all, housekeeping op did nothing at all to remedy any of the above. Disgusting....
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