Holiday Inn Düsseldorf  

Alles, in het bijzonder prijs en locatie, dicht bij het station en metro. Ook fijn dat je er mocht roken.

kamers waren wel redelijk

- slechte mogelijkheden om in het hotel te dineren. - keuze minimaal( vlees of vis , 4 gerechten) - portie te klein en veel te duur ( schnitzel met wat patat voor € 19,50) - 3e bed slechte kwaliteit - bar ongezellig en prijzig

Geen.

Vlakbij het treinstation, op loopafstand van oude centrum. Ontbijthal is prettig.

De buurt rondom treinstation is wat rommelig.

luxe, ruime kamer, lekkere badkamer

The location was good, 2 mins walking distance from hotel to main train station.

There's quite a few things we did not like about the hotel. As we checked in to the hotel we found out the AC was not working, we reported this to the staff, she said she was alone and there was no staff on duty to help her and to wait till her colleague comes. We called again after half and hour and the reply was same. (also note this was our 7th wedding anniversary which was clearly mentioned in our booking). We went out for a couple of hours hoping they would sort the issue by then, but when we came back the issue was not resolved, we were suprised that the reception staff had come with a ladder to fix the ac who had no idea what she was doing. When we asked for her manager she said there was no manager on duty that day since it was a weekend, this was shocking to us specially since this is a known International hotel. We then had a senior staff come to check the situation who was extremly rude and mentioned that there was an assistant manager on duty, this did not match with what the trainee said. When we asked the staff to change our room, they said the hotel was fully booked and was experiencing the same AC issue as us, where as when we had the assistant manager come and visit us since we escalated the issue, she offered to upgrade our room (Which was shocking as the staff had mentioned the hotel was fully booked, which was a lie) and knew what she was doing unlike the other staff. The only reason we decided to spend the night in the hotel was due to the assistant manager who made sure we were taken card of by an upgrade which happend @ 7pm. We just hope that any of you booking this hotel does not have to experience this situation we had faced, it was disappointing since it was our anniversary where we expected a better customer service more from them. Also note when we asked the staff for near by tram stations, she had no idea what a tram was?? shocking.. I hope the management looks into this matter seriously and ensure their staffs are trained well.

Really nice hotel very clean friendly staff also the location very close from shopping city center

Rooms spacious, good sized beds. Bathroom spotless - very clean. Reception v helpful and courteous. All staff friendly and polite.

Fruit selection poor and not replenished when empty, eggs overdone, bacon too greasy, v nice selections of breads though.

very good location close to main train station. Friendly staff. Clean big rooms. Very good breakfast buffet.Excellent value.

close to meeting place

During breakfast my request served very late. So I left without having my order.

Well located. Staff nice and helpful. Good breakfast.

η ησυχία. είναι σημαντικό να επιστρέφεις από μια πολύ λουραστική ημέρα και να βρίσκεις ησυχία και ηρεμία στο ξενοδοχείο. επίσης, το δωμάτιο ήταν αρκετά μεγάλο για 3 άτομα και δεν νιώσαμε ασφυκτικά. η καθαριότητα ήταν άψογη και το κουτί με τα σοκολατάκια μια γλυκειά απόλαυση μετά την κούραση της ημέρας.

δεν μου άρεσε το γεγονός ότι ο κοινόχρηστος υπολογιστής για ίντερνετ ήταν πολύ αργός με αποτέλεσμα να χρεώνομαι πολλά χρήματα χωρίς να μπορώ να ανοίξω τα email μου.