City Partner Hotel Holländer Hof  

Berkfest not encluded 12 ero per person is too muc

The location next to the Old Bridge in Heidelberg and overlooking the Neckar River is fantastic.

Parking is somewhat difficult

Front desk help and very fluent in English. Very smart and quick to help...not that we needed anything.

None.

The friendly and ery helpful staff, the location, the size and the cleanliness of the room.

The pillow and the bed were not really comfortable

I often stay at the Hollander Hof when travelling through this part of Germany. It is in a great location in the old town opposite the old bridge over the River Neckar & ideally situated for all the tourist areas and shopping. The staff here are fantastic and nothing is ever too much trouble for them.The rooms are very comfortable, most with river views and have all modern facilities. I would not hesitate in recommending this hotel to anyone looking to visit Heidelberg.

The staff: very professional and genuinely kind; the location in front of the old bridge and in a neighborhood of cafés & restaurants (don't miss Oskar!); the fact that we could get hypoallergenic pillows; the cleanliness; the free wifi in the room.

Well, the reception and breakfast area would profit from a refurbishment

I have nothing but praise for the hotel, all aspects of our stay were fantastic.

We enjoyed our stay we found that the room fitted our requirements and the staff were very helpful. We would stay there again and recommend it to our freinds and relations.

An electric jug in the room would have been nice.

Very nice and comfortable room with a great view of bridge and river and we were lucky enough to have one of the few with a small balcony. Nicely decored and updated for comfort with good bed and nice modern bathroom. Excellent location for access to sights and restaurants all within easy walking distance. Nice buffet breakfast although not included in the hotel room price but still priced reasonably, thereby giving one the option of eating there or elsewhere and either full buffet or lighter cheaper continental type. Generally helpful and courteous staff.

Not really anything significant negative although one of the reception staff members was a little gruff and somewhat unpleasant with us about our need to store our luggage with them for a couple of hours after checkout. She accomodated our request but was noticeably put off by our request and amount of luggage. Admittedly we did have a lot of luggage and the reception area only has limited amount of space to store it. Otherewise the staff were all very pleasant and helpful at reception, breakfast and cleaning services.

The room and the hotel in general were in excellent condition - very clean, comfortable and well looked after. Our first floor room had great views overlooking the River Neckar and the city-centre location was perfect for us. The bathroom was very clean with a great shower - warm and powerful. The staff were also very friendly and welcoming, particualrly the night receptionist and I felt well looked after.

The hotel is relatively expensive, although that seems true for many hotels in Heidelberg.

Heidelberg can be very loud at night, in any hotel...

I loved the front desk staff, who were unrelentingly cheerful, knowledgeable and helpful. I liked the old world architecture of the exterior and the modern comforts of the room and bath. I really appreciated the quietness of my courtyard view room. The housekeeping staff was top notch. The hotel's location is one of the best in Heidelberg. The private loading zone in front of the hotel was a bonus. Even though there is no on-site parking, it was nice to be able to pull up in front of the hotel to load & unload luggage without obstructing traffic.

Thank you for a wonderful stay. The staff was always great and helpful. The monring Frustuck was always excellent and one of the best in comparison to all the hotels in Germany during our holiday.