After that it was all downhill. The front line staff seemed to be needed elsewhere most of the time. They were also required to answer the phone while at reception. This is not in the best interest of the in house guests. Hotels are classified as service industries. Now for the room - no airconditioning, suitcase rack or comfy pillows. Squeaky cupboard doors and a man in the courtyard with a hacking smokers cough.By way of comparison I am now staying in a 4 star hotel in Colmar, France at a comparable price. This hotel provides, bathrobes,shoe polish and shoe horn, mini bar, Nexpresso machine, telephone, radio, comfy pillows, a double bed that isn't two singles joined, toiletries - body soap, body lotion, face and body cleansing gel, shampoo, nail file,cotton buds, shower cap. Plus a staff that are worth their weight in gold, they are so attentive and receptive.The Honigmond doesn't offer any of these.
Room size and space. Good breakfast. Handy to plenty of cafes and restaurants.