Hotel OTTO  

The location - charlottenburg a lovely part of Berlin. The hotel was immaculate - rooms were huge and the bathroom was excellent. Certainly stay here again. Breakfast and afternnon tea was also excellent. Near to teh Ubahn and S bahn so not far to travel - easily walk to Zoologischer Garten and K'Dam . Loved it!

Spacious and clean rooms with modern interior and furniture. Breakfast was an excellent and the staff was friendly and helpful. Situation was good and hotel is situated beside nice streets and Savigny Plaz. Short distance to U- and S-bahns stations.

Friendly staff; availability of coffee, cakes etc. during the day; proximity to Schiller Theatre as our visit was for the opera; ease of bus journey to Tegel Airport

We liked everything!

This was my 4th stay at the Otto and it still impresses me with the high level of customer service of all staff!! My stay included my birthday and with an unexpected trip to the hotel reception, I was wished a Happy Birthday without any prompts!! Then 20 minutes later I had a knock in the door and was presented with a card and a bottle of wine with compliments from the hotel. Whenever I go to Berlin in the future I will always stay at the Otto.

Relatively central to shopping and fair centre

Double price during days of fair

The staff was very friendly and helpful. The hotel was in a nice and quiet area of the city and it is also within walking distance of many cafes, restaurants, and shops. We are a young family of four and we found that the hotel room was a decent size for us. Our family especially enjoyed having access to the breakfast room that is stocked with free refreshments from 2:00-9:00. It was a nice place to go and relax after a long day of sight-seeing.

We had expected two single beds for the kids but one was a comfortable day bed and the other was a roll out bed. The tv screen was tiny and the room was too sparsely decorated; there were no pictures on the walls. Our biggest complaint was that our room was on the 5th floor and two days before we left, there was another family staying in the room above us. They were so noisy even at night that we had to call reception. A man from reception answered saying that he was in the room next to them and insisted that he could not hear them. That may have been the case for the people beside them, but it was like hearing a stampede of elephants below. I would definitely book for a room on the 6th floor if we go back to this hotel.

Simple, practical & comfortable

lack of room service

very good breakfast, very nice view from the breakfast room, very nice design, very friendly reception

room number 005 is too close from the reception (a little bit noisy compared to the other rooms in the steps)

The location is suberb very convenient for local transport with both U and S bahn nearby. Very safe area with great restaurants and shops. The hotel breakfast is outstanding and great value.

No airconditioning

Convenient access via either S-bahn or U-bahn and wide variety of restaurants around Savigny Platz.

The hotel is really central to everything, but in a quiet area when it comes to night time & sleeping. We had an issue with our room and the staff we great and sorted it out quickly and efficiently for us. They had a 5th birthday bash whilst we were there, which we were invited to, which was a really nice touch. Would use the hotel again - as long as I knew I was on at least the first floor, preferably at the back (as we were!)

I would suggest to everyone who stays here to make sure you ring before you get there and make sure you room is on at least the first floor. They have 4 or 5 rooms just off reception - which are hot and noisy and don't even feel like hotel rooms (almost like they were once office rooms that have been amended to hotel rooms to get more money!) The staff however did move us when we asked them which was good. Air con & fridge would be a plus id like to see in the future

This hotel has a superb location on a gorgeous wide street in Charlottenburg with many beautiful shops, cafes and restaurants on its doorstep. Public transport is within a short walk. The staff were helpful and friendly at all times and the family room we were allocated was excellent. They had arranged a separate single bed for our 4 yr old and very comfy large baby cot for our 2 yr old. We also had a separate area for wardrobe and unpacking which makes a huge difference! Both girls slept like logs and had plenty of room to play! It was certainly one of the better family rooms we have stayed in and we only choose 4* or 5* hotels. We also appreciated the free unlimited bottles of mineral water and the daily availability of free tea/coffee, cold drinks and cakes on the 7th floor and the lovely terrace overlooking the main street. The rooms were airy and modern with wonderfully comfortable thick mattress beds.

This is minor gripe but a flight of stairs and lift only on alternate floors we found problematic as we had a baby buggy with us. I do realise this unfortunately is a restriction caused by the actual architecture of the original building but this would influence strongly our choice to stay here again while our daughter requires this.