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Zwingerstrasse 20, 69117 Heidelberg, Germany – Show map
Excellent location – rated 9.3/10! (score from 215 reviews)
Rated by guests after their stay at Hotel am Schloss.
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88 properties in Heidelberg
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215 verified reviews
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Hotel am Schloss's staff speaks: Russian, Italian, French, Spanish, English, German
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Wireless Internet Hotspot is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Newspapers, Family Rooms, Heating
Russian, Italian, French, Spanish, English, German
2:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 5 to 10 year are charged EUR 8 per person per night when using existing beds.
All children under 5 years are charged EUR 11 per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 215 reviews
Value for money
Show reviews from:
This family-run hotel and restaurant is located right on the marketplace in the historic quarter, and makes the perfect starting point for sightseeing in Heidelberg.
Score from 603 reviews Very good
Just 300 metres from the historic Heidelberg Castle, this trendy hostel is centrally located in the Old Town. It offers a shared kitchen and free WiFi access throughout.
Score from 617 reviews Wonderful
This 3-star hotel in Heidelberg offers free, in-room Wi-Fi internet access, a spacious garden and views of the Neckartal Valley. It is in an Art Nouveau building, surrounded by forest.
Score from 530 reviews Good
This 3-star hotel is located in a historic, listed building, just 100 metres from the Old Bridge. Hotel Schnookeloch offers free WiFi and is a 10-minute walk from Heidelberg Castle.
Score from 406 reviews Very good
Location, staff, breakfast, cleanliness
Parking and not suitable for persons with disabilities.
Location Staff Completeness of service
Finding the Hotel (It's on the roof of a parking garage) Bed size Room size
Great location, just a few metres from the Hauptstrasse, and right next door to the funicular (Bergbahn) that takes you up the hill to the castle (beautiful area and views). Value for money given the location, free wifi in the room and the fact breakfast was included (no warm foods though but still a good selection, especially if you like German breakfasts). Very easy-going and helpful staff who went out of their way to make us comfortable.
Entrance to the hotel is hard to find and inconvenient. It can only be accessed via a small lift that also serves a big multi storey car park. The hotel is on the 7th floor. Interior decor of the hotel is dated and uninspiring (neither traditional nor modern) but at least cosy.
Central location is one block away from the Rathaus and on the path to the Castle. Patio has a great view of the Castle and the Neckar River valley. We saw shooting stars over the Castle at night -- very romantic. Interior is very utilitarian and clean. Hotel building houses the bottom terminus of the 'Bergbahn' train which goes to the Castle and beyond.
Hotel is on top of an auto parkhaus but parking costs extra with no hotel discount deal.
Location was excellent, so close to everything you wanted to see and do. The breakfasts were quite good. Rooms were a good size, comfortable and quiet.
Very hard to find hotel and the car entry. GPS and maps get you to the location but not the entry. No signs to guide you once there. You have to find your way to the hotel and and then work backwards to find the car entry.
Everything is still great, just like the previous time I stayed there
Location, staff, view.
Lift not very clean, box bed had a mattress a bit too thin for it.
Can't beat the location, central to the Old Town bars and restaurants, only meters away.
A little difficult to get to by bus, best to get a taxi from the train station. The hotel is like a bunker on top of a car parking station, decor somewhat dated, but clean and friendly staff.
the door is too old and too much noise when locking
Excellent location - right beside the marketplatz and the beautiful Schoss castle. It was also very easy to get to as the bus drops you right outside the door! The staff were incredibly helpful and friendly and they had a nice selection of food for breakfast - although nothing cooked
The wifi did not work in my room - and was a bit slow in the reception area which was the only place I could get it to work. The shower wasn't the best.
Marvelous location. Good breakfast. Perfect wifi. Good sleep ;)
A bit old hotel but comfortable. Need to check the cleanliness of the room. Less parking areas.
Splendid view of Heidelberg Castle from the hotel terrace. Inside the historic center of Heidelberg.
Location was close to town square. Even though its located above a parking garage, hotel is very quiet with amazing views of the castles and estates below.
location, view from the room, very kind staff, variety of breakfast.
little bid old room but clean enough.
Nice clean room. Good breakfast. Very close to the castle and the old town. Plenty of restaurants near by. As the hotel is situated on the top of a multi storey car park, you get a reduction on the parking charge.
There is internet wifi, but the speed was very very poor. It could be cleaner especially the carpet. The hotel needs a renovation, to many visitors and no good maintenance.
Location, price, breakfast.
Wifi was weak
Great view of the castle from our room; very friendly staff; quiet at night.
That the hotel was central to the old town of Heidelberg
The hotel entrance was extremely difficult to find we asked in a restaurant who advised we need to find the lift to go up to the hotel. No signs anywhere which is not a very good welcome. The room was very basic and was literally right opposite the reception in the hotel with just a small corridor in between so anyone checking in could be heard quite clearly. I would not recommend this hotel to anyone.
The location couldn't be better. It was very close to the castle. The staff was very helpful and knowledgeable. The room was spacious.
The hotel desperately needs to be updated. The refrigerator didn't work. The staff was well aware it didn't work. The shower was very susceptible to turning very hot/cold when other would use their water. Even if you reserve a parking space, you will likely have to wait for another guest to depart to free up a space.
Location. It's so wonderful to see the castle when you open the window in the room or to see the old town. The hotel is only a few minutes to the old town center. and the rooms are clean and quiet. The staff are friendly and helpful.
almost nothing. maybe one small thing is that the facility is relatively old.
*size of the room *location of hotel *carpark under the hotel *scenery of the rooms *value for money
I cannot say i did not like a certain thing but the hotel is a bit old, they can work on it to make it a vintage rather than renovating. Wooden ceilings definately needs some maintenance to get rid of some insects. I saw only 2.
great location...close to castle and old town....
lack of information on how to access the car park
There is a big PUBLIC parking in the building; however, no parking slots are reserved for hotel guests! So be aware that there is no guarantee that you get a parking slot there. We couldn't get a parking slot on Saturday.
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