Where do I start?
We arrived, and this guy who I guess is the owner, saw me, my wife and my daughter and with a mean look, he told me, "she's not staying here" (meaning my daughter), at first I thought he was joking, but then he started talking to some other women form the hotel in german, very rudely (he didn't speak good english at all), and they told me I was supposed to pay extra for my daugther, I told them ok, but she didn't need an extra bed and the policy said they only charge you for extra beds, they didn't care; so, we ended up with one extra bed we didn't even use (12 euros extra, even though the site said it was 9, oh well). Then, I needed to make a phone call to reach a friend I was meeting next morning. There was no phone in the room, I went down, and asked where could I make a phone call. The woman asks me "you don't have a mobile phone?" (stupid question), I told them I had one, but no service in Europe, and I asked her if I could make a quick call from the reception, local call, she told me NO (the phone was right in front of us), and she sent me to the tourist office where there was a pay phone, 4 blocks away, just cause she doesn't want to lend me her telephone (I could have made a voip call but the wifi was close to nonexistant, extremely bad). Then, on top, next morning, we had planned to leave early, and when my wife tried to take a shower, no hot water. And I don't mean, the water was a little cold, it was freezing, even for your hands was bad. She called and waited a long time, finally somebody went there to fix it, took a lomg tiome again. It was one and a half hour the wait for warm water. I was actually going to pay them half for the room, but my wife insisted to pay all, and they told us a 7 euro discount had been applied (they were not even sorry or apologetic, by the way, they fix the bathroom like they were doing us a favor).
The location was great, three blocks from the center of Fussen (although it's a very small town), and it's a really lovely center. Breakfast was actually pretty good