Grand Hotel Esplanade Berlin    

Sehr angenehmes Zimmer schönes Bad, sehr komfortable Betten, grosse Auswahl beim Frühstücks-Buffet.

Heizung konnte nicht ausgeschaltet werden. Es war manchmal absolut ungemütlich Warm im Zimmer. Da es sich um Zentralheizung handelte, eine Zumutung für jemand der lieber in kalten Zimmern ausruht!!

Internet paga.

-- grande conforto do quarto com um excelente chuveiro. -- bela piscina com camas para deitar confortaveis.

--Desagradou-me muito o facto de no check-in me terem pedido o cartão de crédito de forma a ficarem cativos 527 euros, valor este bastante superior ao que seria pago após a estadia. Não percebi a lógica de tal procedimento. -- o preços dos comes e bebes era um absurdo ( 9 euros uma garrafa de água !!!) assim como da internet ( 10 euros o dia!!!!) -- para quem gosta de quartos escuros, não é dos melhores. - Um cama de casal com dois edredons individuais?! Não dá muito jeito diga-se...

Localização, acomodações e restaurantes.

A internet é cobrada, e é caro. Se você é como eu que usa a internet para acessar mapas e itinerários, prepare-se.

Em total, o hotel foi muito bom!

A iluminação do quarto foi um pouco insuficiente.

O hotel fica a 6 quadras da principal rua do comércio de Berlin, a 2 quadras de um grande parque (Tiergarden) que é fantástico para fazer uma caminhada ou andar de bibicleta e a 1 quadra da parada do onibus turistico (Citytur - compra-se os ingressos do onubus no próprio hotel) Esta em uma região tranquila, isoloado do agito da cidade, mas ao mesmo tempo perto de tudo. Pode-se alugar bicicleta no próprio hotel, e em 10 minutos de pedalada chega-se no Portão de Branderburgo ou a outros importantes pontos turisticos de Berlin.

very good stay

having to pay for WI FI, the staff were not so knowledgeable of POIs in the former Eastern sector

Super friendly welcome from concierge who very kindly parked our car at front door ,we understand the Manager also drives a Jaguar! This Hotel is sumptuous ,and meeting Oskar in Harry's Bar was a bonus. Thank you all for a most enjoyable stay ,loved Berlin loved Grand Esplanade .

Spacious, comfortable rooms. Helpful staff.

Breakfast not included and VERY expensive. Location not so great for tourists..better suited to Business travellers. No good restaurants in walking distance.

Far too expensive. No tea or coffee facilities in the room so they can charge you 11 euros (£11) to bring a cup of tea to your room! 6 euros (£6) if you go and get it yourself from the bar. Small bottle of water in the room was 6euros (£6). In view of this I wouldnt stay here again. Also staff were not particularly helpful.

The design, breakfast, location

No free wifi!

Every thing about the hotel. The location is in between the Brandenburg Gate and Ku'daam street. The staff is so frindly and helpfull. The hotel concierge is really the man to go to for any thing. The bed is so comfortable that you cant get up. All in all Excellent hotel.

No free Wi-Fi. As a 5 star hotel they should've at least free lobby wi-fi

It was the perfect place to stay in Berlin: - a lot of comfort with a very friendly staff - very practical location - would definitely come back to this Hotel

More common area required such as a terrace with the pool, etc

Very beautifull hotel:) Me and my boysfriend really enjoy it!!!

I little too expensive for the drinks at the mini bar:(

Most of the staff were very friendly and helpful. The facilities were excellent for business.

The room was too hot and the air conditioning did not work. Room service only brought one wash cloth each day, in spite of reminders. The concierge was a bit rude to my wife when advising transportation options.

Very nice hotel and locted in good place. 10 minutes walking to reach shops and markets of berline.

Very nice facilities (rooms, restaurants, bar, ....); friendly personnel.

None.

Location and staff

No iron in the rooms

Well located. Large room.

A hotel like this should have Internet - €10 a day is insanely expensive. Our room was not ready at 3pm. The room was too warm and no way to control the air con. No tea making facilities in the room or iron. Breakfast is also very expensive.

Nice with the swimmingpool and nice environment. The staff were polite and lived up to the standards expected on a big hotel. Nice toilet/bathroom.

The lady who was our first contact when we checked in was smilling and nice but she spoke so fast that we did not get the info she gave and even talking rather fast, she did not give us very much info. At this price we would expect free wi-fi all over the hotel. 4 euro for a very small cup of coffee is close to robbery. We were at the pool friday morning and there were no towels. Not a problem if we were told, but we were not. The tv program selection is just not good enough for a hotel of this sice and standard. Not funny to watch an english or american classic movie syncroniced to german... When we checked out, we were charged for some chocolate from the minibar we did not take. We never use the minibar when we are staying at a hotel. I could have said so at the counter but I did not have the energy to "fight" over a piece of chocolate. I just think it is bad buisiness to charge custumers for things they do not consume. All in all, too many small things that did not work for us. Not good for at hotel this sice and standard

Great value for money, excellent location, super staff.

The fact that Internet access is not free.

quiet

impersonal; very small wellness/spa-area; additional charge for everything (drinking water in the room; internet; making tea in the wellness area; etc.)

amazing breakfast buffet friendly and professional staff

Hotel was nice. I liked the pool, although it is not very big, but the water was warm and the swimming was OK. Breakfast was also OK - warm dishes like fried potatoes, mushrooms, bakon, scrambled eggs; cold dishes like smoked salmon, different meats, cheeses, canned fruits, yoghurts, croissants. Fittness room was OK - number of jogging tracks, etc. The room was very comfortable - bed, linens, bathroom, TV channels (mostly German), I had also I nice view on the river.

I think that in 21st century it is unacceptable not to have wi-fi for free!!!