Hotel Heidelberg    

sa situation près des transports , son calme et la disponibilité du personel

La propreté, le confort, le calme.

L'accès internet médiocre

tout était parfais

Très bien situé, transport publique à 2 minutes de marche et 25 minutes pour le centre ville. Bonne cuisine Petit déjeuner copieux

Nous avons tout aimé, autant le confort , le calme et la propreté de la chambre que l'emplacement de l'hôtel par rapport à notre trajet. Le stationnement même à l'hôtel fut des plus apprécié. Tout était à notre satisfaction rien a dire de négatif. Très bel endroit avec un personnel courtois.

Nous avons tout aimé.

Le buffet du petit-déjeuner et la cuisine du restaurant au dîner étaient de très bonne qualité. Le lit, très grand et très confortable et l'accueil efficace. Le personnel est sympathique et très efficace (carte de la ville, vente de timbres, de tickets de tram,...) Bien qu'arrivées avant l'heure du check-in, nous avons pu laisser notre voiture au parking et atteindre Heidelberg par le tram.

La qualité extraordinaire des petits déjeuners L'emplacement à proximite du Tramway;

Les couettes lorsqu'il fait trop chaud Le bruit de la climatisation

L'impossibilité d'utiliser le climatiseur installé dans la chambre.

Accueil chaleureux, propreté des lieux et excellent petit-déjeuner

Situé au calme. Hôtel traditionnel.Belle salle à manger.Accès internet avec 2 stations en accès libre dans le hall.Parking gratuit sur place.

Voyageant à 3 nous avons eu une chambre avec deux grans lits confortables . En revanche la troisième personne n'a eu droit qu'à une méridienne incommode et très dure. Notre fille y a très mal dormi. Le petit déjeuner à dix euros nous a paru trop cher.

J'ai apprécié sa situation géographique facile à trouver en venant de Sarrebruck et Mannheim, la proximité des transports en commun pour se rendre à Heidelberg et le parking gratuit.

Hôtel confortable à la périphérie d'Heidelberg, personnel accueillant et serviable, parking privé, petit déjeuner varié et copieux. Je n'ai pas testé le restaurant.

Odeur d'égout dans la salle de bains, internet gratuit mais réseau instable.

A simple and straightforward stay; good breakfasts

It's in a rather quiet suburb, so there are few local facilities; that said, it's only 10m by tram from the centre, and these are fairly frequent until about eight in the evening.

It is located next to a sweet little neighorhood and right on the bus line to the casttle. Very helpful staff. They went way out their way to assist us.

No view from room. There was a brtight sign outside our room and no shade just sheers. I woke up in the middle of the night and started dressing.

Staff were very friendly and helpful. Especially the receptionist on arrival. Bed comfortable, bathroom good. Breakfast not included in the booking price but was of a good standard. Location, although out of town, tram stops close by, easy journey into town.

Allocated room smelt of smoke. However they changed us to another room without question.

Nice hotel on outskirts of city centre. Good tram link into town. Easy access from motorway. Friendly helpful staff, English was spoken. Food excellent. Decor very nice.

Room 5 slightly noisy when lift was in operation and is next to kitchen, where some noise could be heard also.

good food &wine list.tram stop near hotel for city centre

Our room and bathroom was a good size, clean and comfortable and also had a balcony too. Breakfast was a buffet with a nice choice. Very reasonably priced and location was good for us with a hire car as free parking on site in a nice area. So close to the tram stop for a short ride into the city and local supermarket just a short walk away. Friendly staff who spoke English well, nice touch with a heart shaped chocolate on checkout! Did not use restaurant but seemed to be busy every night with a nice menu.

No fridge/mini bar in room and most of the 2days no Wifi signal, although Internet access was available in foyer.

I did book on the internet for a group of 7 people. At check in it was not clear who was going to use the single or the double rooms booked. At the moment of booking that I booked what was available and was not able/ found the possibility to request single rooms only.

Extremely friendly and helpful welcome even although we arrived very early. Room comfortable and clean. Proximity to tram made going into town easy and interesting too. Breakfast was good with a big choice.

Absence of facilities to allow the making of a hot drink in our room. Seems to be common in Germany, so being English and needing regular tea, we have bought our own kettle and cups!

The hotel was very comfortable indeed, with well-appointed and clean rooms which were excellent value. The breakfast was outstanding in all respects. But above all, we were struck by the helpfulness of the staff: one of our children fell ill during our stay and nothing was too much trouble for the owners.

n/a

general satisfaction all round

Was ok.

Breakfast is not included in the price.

cosy and homely with free parking

not wheelchair friendly

Clean rooms, nice walk in shower, lovely buffet style breakfast

Beds were ok but could have been a bit more comfortable, bathroom a bit on the small side