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Steindamm 19, Hamburg Mitte, 20099 Hamburg – Show map
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331 properties in Hamburg
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318 verified reviews
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Hotel Lumen am Hauptbahnhof's staff speaks: English, German
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Free! WiFi is available in the hotel rooms and is free of charge.
Free! Wired internet is available in the business center and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 10 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating
12:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
Free! All children under 3 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 318 reviews
Value for money
Show reviews from:
This non-smoking hotel is within a 5-minute walk of Hamburg Main Train Station, providing great public transportation services. Hotel Residence am Hauptbahnhof offers rooms with free Wi-Fi.
Score from 654 reviews Review score
Offering a central location just a 3-minute walk from Hamburg Main Station, this 3-star hotel offers modern rooms, 24-hour reception and free Wi-Fi internet.
Score from 1292 reviews Review score
This small hotel is located just 220 yards away from the main train station in the center of Hamburg. It offers comfortable rooms and a breakfast buffet each morning.
Score from 733 reviews Good
This 5-star hotel in Hamburg's Rotherbaum district features free Wi-Fi, 6 restaurants and a luxurious spa with indoor swimming pool.
Score from 1238 reviews Wonderful
Too many stairs!
The staff were very friendly and helpful, the room on the back was astonishingly silent given the central location, the freshly prepared breakfast was delicious and and the whole visit a very great pleasure
The only downside for those with hip or knee problems is that you have to walk up a first flight of steep stairs to reception.
There is a very long stair at the entrance, no way to get to the hotel by elevator. There is a elevator upstairs, but first you have to get there by yourself carrying the luggage. My husband ist slightly desabeled and that was a problem.
location was good and easy to find. Receptionist kindly fixed a small breakfast to go when I needed to be at the train station before breakfast buffet opened.
entrance was one long steep flight of stairs, then landing with elevator which halts only on each half floor, so you have to schlep your luggage up an extra half floor to reception and then again down or up to your room should you choose elevator. Small dining room, but cozy and well staffed.
The personal was very friendly, both at the reception, but also - and especially -the woman who served breakfast, was extraordinary.
Breakfast was not the best, fresh bread is important!
Efficient staff, quick check-in quite ok room with adequate sound proofing to the busy street
the elevator stopped at half stairs - still quite some luggage carrying in stairs to do. Air conditioning in the room would have been nice.
The location is very nice on the central of the city and central station.
Not suitable if you have luguage because no lift and high stairs.
Proximity to Hamburg HBF
No lift from the street to reception - at least 40 steps to reach there. Area of the hotel is sleazy
Proximity to Hamburg HBF
Steep stairs to get to reception, 40+. Lift only goes between floors from reception area. Not suitable for travellers with luggage.
No internet (wire and wireless) available in the rooms. Staff stated that it was a problem with the service provider. They could have contacted the guests in order to inform them about it. This is not fair with the customers.
Very close to Hauptbahnhof. Four star bathroom interior.
A bit too thin doors and walls create feeling that you forgot outer door open. Nobody disturbed, but just ordinary voices were heard as if in your own room.
The staff was very friendly and the location is close to the main train station which is very good.
I had a room which was in the back of the Hotel and the courtyard was a triangle and very small.I tried opening the window to get some ir in the room but decided to close it because of the smell (garbage was on the ground floor). I addition I was able to look into the rooms from a lot of people which wasn't the best as well. I had some noisy neighbours and I was wondering if it was the enthusiasm from the football match or somethings else. I didn't got any air in the room and I had a sauna because there was no air condition. Depends if you do care or not you have to decide yourself.
very good location, steps away from Hauptbanhof, room was clean and nice, requested a quiet room and they changed me to a very silent one. Staff was ok. Good value for money.
location is good, but the stores and people in the block are not very nice, some very ugly faces
- Positive attitude of employees
- Non-smoking rooms with tobacco smoke smell - Elevator not well placed - between floors
Breakfast can be a little bit earlier.
The hotel was very close to the railway station. It was amazing to be able to store luggage before departure - even if I just have delivered the keys.
The street is really dirty and unsafe. Choose an other location, just 100 m closer to the railway station or further away from the station.
Near to central station
The seediness of the surrounding area, prostitutes and sex shops right outside the hotel.
logistically good location next to the central station. hotel was ok, corresponding to the price.
strange are and kind of red light district, but relatively safe
Good breakfast Very good location Comfort and clean bed Good and free internet
stuff, breakfast, place.
Room was near the kitchen.Noisy.No free WiFi.
Room next to kitchen Room smelled of smoke
Many stairs to the lift, area with many erotic discos around, really unpleaseant to walk in the evening, parking quite far from the hotel.
It was located in an area where groups of men were hanging around at all times and I was proposed by a prostitute who camped herself outside of the hotel
Very friendly staff. Clean and quiet rooms. Nice breakfast. Short walk from the central station.
Steep and long stairs from ground level and upt to the reception. Lift from reception area and upwards. Though the hotel is very central located. It is in one of the roughest parts of Hamburg. In the evening you will find prostitutes, dealers etc. in the street.
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