Hotel Mercedes/Centrum  

The breakfast was (only just) acceptable. That is the only good thing I can find to say about this dreadful hotel.

Where to start? This hotel was the worst one I have ever stayed in. It was awful because 1. The location in the sleazy red light district by the station is terrible and very noisy all night long. 2. The hotel is ugly, uncomfortable and cuts every corner possible in the interests of maximising profits. 3. The so called non smoking room stank of smoke and there was a smoking area right outside the door of the room, meaning that smoke drifted into the room the whole time. 4. The bathroom was tiny, inadequate and not very clean. The towels were too small to be of any use, and were ancient and worn out. 5. The paintwork in the room was peeling, dirty and depressing. 6. The carpet was ancient, dirty and smelled terrible. 7. The staff were miserable and unhelpful. 8. There was a charge for use of the room safe which was unacceptable 9. The lighting was very poor and not sufficient for reading at night. 10. The noise from the street was very loud and constant. 11. the wardrobe contained three nasty wire hangers and nothing else. 12. Above all the hotel had the nerve to charge nearly £100 per night for the double room. It was exceptionally poor value for money.

Good location for Hamburg sightseen, shopping. Central railway station is close - about 5-7 min. (other cities and airport). Good value for money.

Elevator works from/to the second floor.

Old private hotel with small poorly-firnished rooms which needs repairs. Photos of the rooms do not give a slighter idea of their dimentions. Nothing good

Old private hotel with small poorly-firnished rooms which needs repairs. Photos of the rooms do not give a slighter idea of their dimentions. It doesnot deserve even two stars, though has three. The owners try to take out of you as much money as they can. For example, when we expressed our dissatisfaction with living conditions and decided to leave it, the owner tried to charge us for earlier check out. Only the telephone call to www.booking.com representative helped us to defend our customer rights.

Excellent location - near city centre, metro and railway station.

Terrible value for money, rude staff, tiny rooms. Definitely not recommended.

The staff are very polite and understanding, and helpfull to the customers. The breakfast was good and looked very clean and hyginic and service was excellent. The rooms are clean and bathroom is fine and nice.

The only problem was the cusions in the hotel beds. They are too big and very difficult to bend and sleep on them, and they may give you shoulder and headache.

Location and the en suite was good

Unfriendly staff, room was hot as no a/c, the room was in poor condition, beds were uncomfortable.

Location, in the centre of Hamburg

Clean, confortable bed. Good wi-fi connection at the room, worth the 3 euro I paid for it.

Breakfast is only fair, but ok for the price. It took real long to get hot water from the shower.

Breakfast was very good.

No Lift for going to 5 floor

Location was fine for me, price was fair, although actual Street had some unaswered questios.

Leider gar nichts ist ein sehr schlechtes Hotel, bitte nicht buchen

Sehr unfreundliche Mitarbeiter und vorallem die Zimmern riechen sehr schlecht

Colazione abbondante, comodita metro

Arredamento post guerra mondiale tranne reception e sala colazione, bagno microscopico, senso di sporco anche se non lo era, tipo alla reception insulso, quartiere arabo, se vuoi mangiare kebab va bene senno lasciate stare