Hotel Palace Berlin  

SバーンとUバーンの駅（ZOO駅）から徒歩5分程度と近い。また、最寄のバス停まで徒歩1分程度でここか- ら100番と200番のバスに乗車できるので市内観光にとても便利だった。フロントの対応も大変感じが良か- った。部屋も十分広く清潔感もあり。私が宿泊した時は特別料金だったのだろうがコストパフォーマンスも文句- なし。ベルリンへ行く機会があればまた利用したい。（尚、当サイトでの予約時は部屋のタイプはスタンダード- ダブルとなっていたが実際はツインルームだった）

場所がよい。

・いま気付いたが、ダブルルームではなく、シングルルームであった。 ・朝食はbooking.comでは料金に込みとなっていたが、実際の領収書では、別料金になっていた。時間がなくてクレームしなか- ったけれど、不透明な料金体系といわざるを得ない。

すべてのスタッフの対応がすばらしい。朝食の品数が充実している。部屋内のアメニティも充実している。シャ- ワーとバスタブが分離していて快適。

朝食が大変充実していました。

ホテルサービス、部屋、朝食、すべてＯＫ

フロントスタッフやブッフェスタッフの笑顔と挨拶が押しつけがましくなく良かった。ブッフェの味・料理の種- 類も豊富でおいしかった。室内の調度も清潔感があり、快適でした。

駅からも徒歩で行ける距離、バス停も近く観光に便利。 スタッフは親切で、あいさつもきちんとしている。 滞在中、快適に過ごすことができて、大変満足しています。

The hotel is well situated and close to two underground stations for sightseeing in other areas of the city. The staff are very friendly and efficient, the room was spacious and comfortable and the breakfast is excellent.

There is a charge for using the sauna in the wellness area.

The hotel is rated 5 star, and justifiably so. It is well designed and there are many thoughtful features which take the comfort of the guest into account.Our group of friends (8 -10 persons) all found the staff to be professional and exceptionally helpful and friendly. Every request was attended to, and staff were pro-active, anticipating the need for large taxis and transportation to the airport. A request for gluten free food at breakfast was attended to and an excellent selection of breads were provided. The breakfast buffet was very well laid out and the food was to a high standard. The fact that the wonderful zoo is across the road would make it an attractive location for families with children. I would recommend the hotel to anyone visiting Berlin.

It would be appreciated if a complimentary bottle of water was provided. The only negative experienced was the high cost of internet access in the bedroom.

The hotel was perfect. location, rooms, service, breakfast, everynting was worth the money. I would not hesitate to stay here again and would recommend this hotel to everyone.

great value for money

internet is 9 euro a day,shouldn't be free in 5 stars hotels shouldn't it?same as sauna.

Location and closeness to sightseeing buses. Shops are just around the corner and the U-Bahn with 3 stations to choose from are also within a short walk. We arrived at 10.30am and was able to check into our room straight away which is a massive convenience. The hotel was clean, tidy and all the staff very welcoming.

If there was one thing the breakfast was not as warm as it could be.

Fantastic location, next to Zoo and shopping district, very comfortable, great breakfast buffet, attentive staff, will be back soon for Berlin week-end break