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Zeil 12, Frankfurt City Center (Old Town), 60313 Frankfurt, Germany – Show map
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551 verified reviews
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Hotel Zeil's staff speaks: English, German
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Food & Drink
Wireless Internet Hotspot is available in all areas and is free of charge.
Free private parking is available on site (reservation is not possible).
Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Meeting/Banquet Facilities, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 6:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All older children or adults are charged EUR 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 548 reviews
Value for money
Show reviews from:
Hotel Excelsior provides modern rooms with free minibar drinks and free Wi-Fi. It's just steps from Frankfurt Central Train Station, and a 5-minute underground ride from Frankfurt Trade Fair.
Score from 4081 reviews Good
Located across from the Frankfurt Main Train Station, this 4-star hotel has modern rooms and a spa area with indoor pool and city views. Frankfurt’s Old Town district is a 15-minute walk away.
Score from 1498 reviews Good
This 4-star hotel in central Frankfurt offers rooms with free internet via cable, a spa area, and easy access to public transportation. The Zeil shopping street is a 3 minute walk away.
Score from 852 reviews Good
This hotel is in central Frankfurt, a one-minute walk from the Zeil shopping street and Konstablerwache Station. It features a 24-hour front desk.
Score from 398 reviews Good
good location, brekfast, internet.
the location is good.
The beds are horrible and staff are arrogant. Breakfast sucks and staff at breakfast area are egh! I would not recommend this hotel to anyone. Pay 20 more dollars and you can get better places in Frankfurt.
location - city center
Thanks for all staff
Price, location & breakfast
Excellent location - comfortable bed - clean and warm room
Very basic. The Pay TV has not been available for a long time yet is still advertised on www.booking.com as one of the facilities.
Excellent location, facilities, tasty breakfast, private parking. I will stay again in this Hotel.
The location was good for the Christmas Markets and overall shopping and eating.
Maid service was poor. Left used glasses in the room and left our friends door unlocked.
Location is the best in this hotel
Internet connection is very poor. breakfast is very limited
The hotel is 5 min walk from shopping center, clean and nice. We also got free parking I will be back
spacious and very helpful staff mostly
no kettle for boiling water but having to fetch from the reception staff, yet who were helpful to boil some everytime.
Hot water and pressure of water are bad
Reception Staff nice, breakfast good and location is excellent. Price is resealable.
The breakfast in the morning was very good.
The parking situation was too sketchy for us. It is in an alley behind the hotel. We were asked to block other patrons in, and the alley didn't look safe. We ended up parking in a pay garage nearby for $30 euros a night.
hotel staffs helped us very kindly. Parking place is free and very convenient.
Very comfortable location, the U-station in just about 1-2 minutes by walk, where you can use the trains to reach the central station as well as airport.
Friendly staff Convenient location
I have shown them the receipt from booking.com showing that I booked for comfort double room but I've been told that all they comfort rooms are full and they charge me only 3 euro less of staying in normal double room!!!!I insisted for having comfort doublr room but they refused at all.
No aircodeshan Old hotel
rich breakfest, comfy room, nonstop reception, location near the subway
room behind the elevator, which sometimes wakes you up.
Good location, friendly staff, clean rooms, large breakfast buffet
Very thin walls, bathroom was is need of maintenance (leaking water pipe, broken shower head)
right on zeil, market nearby, food nearby, shopping nearby, metro/tram/bus nearby, good internet,
poor breakfast, small shower area
almost everything was good.
Shower : cold water No lift (damage) No light in upstairs High price 300e/night because of Messe exhibition
Not too far from train links and the center. Staff on the desk were polite and sociable.
Located above a hooka bar and the fumes drift in. The stairwell is unlit. The bathroom was in need of a refit and the refitted toilet seat was not the right size for the toilet. Bedroom area was OK, nothing stunning but the smell was unacecptable. For the price of 200 Euro it was not good value.
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