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Hotel Zoo Berlin
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When would you like to stay at the Hotel Zoo Berlin?
Top
Based on
588
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Mature couple
United Kingdom
October 28, 2009
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The fact that we did not stay any longer than we had to. It is tired, smelly and unfriendly. |
3 |
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Nikolai
Group
Sofia,
Bulgaria
October 24, 2009
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I really liked the location and the breakfast was awesome. Staff was friendly and helpful. There were however, a couple of things we didn't like - the two sinks in the bathroom were congested. There was a strange (unpleasant) smell in the room at times, so we had to open the windows. They charge you 5 euros/day for the Wi-fi internet connection but you can use it only in the lobby, that was just redicilous. Anyway, we had a good stay, would definitely go back when visiting Berlin. |
7.5 |
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Ilya
With friends
MOSCOW,
Russian Federation
October 22, 2009
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Location, fastest check in ever, entrance, lobby terrible beds and pillows |
7 |
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George-anna
With friends
Coldwater,
United States of America
October 20, 2009
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Wonderful staff. Very helpful Great breakfast Unable to control the room temperature |
9.5 |
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Timothy
Mature couple
Maidstone,
United Kingdom
October 18, 2009
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The Hotel is Located in a good location. It is supposed to be a 4 star Hotel. But to be very honest I have stopped in better 3 Star Hotels. The rooms are not of a 4 Star standard. I also felt that the Hotel Staff were not that friendly, with it being a big Hotel they have the attitude that they do not need your custom because they will always get guests. |
4 |
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Anonymous
Solo traveller
United Kingdom
October 10, 2009
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The location is perfect, the facilities just right (not too much you don't need for city break) and it is friendly and very secure. It is a little tired in the public areas (worn carpet on stairs and stains). |
7.5 |
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Mona
Family with older children
Alexandria,
Egypt
October 5, 2009
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Location Rooms are too hot. |
9 |
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Anonymous
Solo traveller
Latvia
October 3, 2009
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Location is great! And my room was very quiet. The breakfast was pretty poor for the hotel category (4 stars). And in general - it is not a 4 star hotel! All the hotel facilities, including the rooms, are quite old. But still - the location is great, and for this price it is really OK. |
7 |
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Cheol
Solo traveller
Seoul,
Korea, South
October 1, 2009
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Right on the Kudamn street. Perfect location. Breakfast was very good. Hotel bar was fun. Bad smell in bathroom. Wifi not available in the room. TV, fridge, carpet could be cleaner. |
3 |
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Ekaterini
With friends
ATHENS,
Greece
September 30, 2009
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best location in berlin rooms are in immediate need of renovation. very old!! |
7 |
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Anonymous
Solo traveller
Ireland
September 29, 2009
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The staff were pleasant and efficient. All requests were handled professionally. There is no in-room internet access. It was only available from the bar or reception areas. Given that I was on a business trip, this rendered the room almost useless. The room was stuffy and to get some air in, I needed to open the windows. However, as I was on a main street, the noise of traffic was pretty bad. |
5 |
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Sato
Solo traveller
Tokyo,
Japan
September 26, 2009
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All staff were really professional so that I could satisfied this hotel |
7.5 |
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Liraz
Mature couple
tel aviv,
Israel
September 24, 2009
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very nice room' staff' good breakfast! |
10 |
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Anonymous
Young couple
Denmark
September 24, 2009
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Aircondition would be good as well as a TV bigger than 15". |
7.5 |
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Julia
With friends
Leamington Spa,
United Kingdom
September 21, 2009
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Location great. Breakfast excellent. Nice big room. We liked it! |
9 |
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Anonymous
Solo traveller
Hungary
September 16, 2009
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Location is excellent. This is not 4 star service. Room equipment really old, but clean. |
4.5 |
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Anders
Solo traveller
OSLO,
Norway
September 10, 2009
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No Ventilation. noisy floor and roof. poor breakfest. water in shower not able to keep an even temperature. |
3.5 |
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Vincent
Young couple
cork,
Ireland
September 5, 2009
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location rooms were not close to 4* standard, no internet in room, no air con, very noisy room, no propper bar. |
4 |
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Masato
Group
IzumiOhtsu-shi,
Japan
September 1, 2009
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Hotel stuffs were good, and the location is ideal to enjoy Berlin. No internet connection at guest room. No air conditioner. Terrible! |
6 |
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Anthony
Mature couple
Newton Abbot,
United Kingdom
September 1, 2009
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Sight seeing. visit friends There was no Air Con, rooms very very hot |
5.5 |
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Anonymous
Solo traveller
Russian Federation
August 31, 2009
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Good location. Large bathroom. Some towels and bedclothes were not changed. Breakfast was good, but tables were not cleaned.. |
5 |
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Michael
Solo traveller
Encinitas, CA,
United States of America
August 30, 2009
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The staff provided outstanding customer service. |
8.5 |
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Zoe
Young couple
Llandegley,
United Kingdom
August 26, 2009
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Im would never stay here again Location is convenient awful decor in rooms uncomfy no air con extremely hot, non smoking room smelled of smoke..but we were given another room. Toilet stained and no soap provided. Carpet stained |
3.5 |
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Stephen
Mature couple
London,
United Kingdom
August 26, 2009
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Our room was spacious and the furnishings were of good quality and the beds were comfortable. The breakfast buffet was fresh, varied and plentiful. The air-conditioning system was adequate, but a needed to be updated and provided with instructions. we only found out how to operate it by trail and error. |
6.5 |
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Anonymous
Mature couple
United Kingdom
August 25, 2009
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An excellent selection at the breakfast buffet with plenty of time available to enjoy it. No minibar in the room (321). Room very warm at night, supply of a fan would have been good. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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andel's Hotel Berlin Well-equipped rooms and suites, excellent cuisine and extensive spa facilities await you at this 4-star Superior design hotel in central Berlin. Alexanderplatz is a short tram ride away. |
Grand City Excelsior Hotel Berlin This classic 4-star hotel is just a 5-minute walk from Berlin's Zoologischer Garten railway station and a 7-minute walk from the famous Kurfürstendamm boulevard and Kaiser Wilhelm Memorial Church. |
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