InterCityHotel Frankfurt  

I found the staff friendly, very efficient, very helpful and impressive in regard to command of foreign languages. I found the breakfast buffet very generous, of a very good standard with great variety.

I thought I had booked a double or comfort room. I thought my room was greatly overpriced for a single room at 160 eu. The room had no resemblance to the one I believed I was booking. Iwould not return to this hotel again unless they were able to explain the above situation satisfactorily to me.

Very nice, clean room. Breakfast excellent,with plenty of choices, virtually every thing to suit all tastes. Location central, all public transport nearby. City transport passes were given free of cost for the whole stay.

Very expensive. Prices were trebled, the excuse being annual world book fair was being held during the same week. At the time of booking I requested for room with bath tub, but did not get it. At the time of booking I did not realize that the cancellation terms were very severe. I have never seen such conditions for cancellation.

This large hotel is located very conveniently to the Hauptbahnhoff, and offers extras such as a pass for free public transport, free wifi, and breakfast. Check in staff, though busy, were very friendly and helpful.

The district around this hotel is seedy at night. We started walking to the Old Town for dinner at around 8 pm, but after seeing guys shooting up and urinating on the footpath, and lots of nighclubs, we thought better of it and went back to the hotel. Breakfast was so busy we couldnt get a table, ended up sharing, and found staff were too busy to set up tables, and lots of things were running out. Not in the least relaxing. Rooms are very small, but have all the basics. We stayed here because we wanted to be close to the station for an early train. I wouldnt recommend it for a holiday in Frankfurt.

The location was as good as one would want if you are visiting Frankfurt either on business or holiday. The breakfast selection was suitable for all tastes with both variety and quantity and pleasant service from staff. The free transport pass supplied was a bonus and even allowed us to travel to the airport as we left Germany to return home to New Zealand.

We had visited Germany for four weeks and the bed in this hotel was the absolute worst we have tried to sleep in. A rubber mattress protector under the bottom sheet made the firm sponge rubber mattress even worse. We reverted to putting the duvet inner under the sheet for some little comfort. Fortunately it was warm so we did not need the duvet on top, only its cover. On our final evening in Germany we went to the hotel restaurant for dinner. We were dissappointed that not one of the staff could speak English and therefore understand our wishes although they did try hard - not good enough for an International hotel, it let them down.

Located close to the main station, actualy only a minutes walk from the exit of the station. Offering free transportation ticket for 2 days. Fitness room available, a little bit tiny but enough equipped.

The location is great, very close to the Frankfurt main train station.

The bed is too hard, very awful. It's the worsest bed I have ever slept.

Everything very messy ,2 days wireless did not work receptionist simply said we should go to starbucks coffee for internet connection ,plus most workers attiuede very bad ,once I informed them that I will complain to booking.com ,their actions changed little .Never again this hotel .

Location: very near to Messe.

Room was so cold at midnight! A refrigerator was un-pluged, so I had to plug by myself. Left side of the windows was broken.

The location was very convenient, the room comfortable and the staff accomodating.

A long line on check out.

Wifi was not working.

I like location of Hotel it is very close by station and free local travel pass

The hotel staff were extremely friendly and helpful. Though this is my first time to Frankfurt, they offered me with information on getting around in city and never failed to answer any of my queries regard to travelling around. The cleaning staff never fails to greet her guests with a smile in the morning with even offers to the guests should they require any extra toiletries. Overall, the staff provide the hotel guests with a pleasant experience on their stay.

The Wifi service often gets disrupted during the day. On occasions when I require internet connection to do work related emails, it can be quite a pain.