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InterCityHotel Frankfurt
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When would you like to stay at the InterCityHotel Frankfurt?
Top
Based on
304
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Didier
Solo traveller
Lyon,
France
November 3, 2009
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Location next to Frankfurt Hbf, clean, friendly staff; free public transport card, good breakfast |
8.5 |
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Martin
Solo traveller
ryde,
United Kingdom
November 1, 2009
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Location perfect, free transport tickets. Rooms small for price |
5.5 |
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Presley
Solo traveller
SAN ANTONIO,
United States of America
October 20, 2009
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quick registration and check out not raally - I have stayed here many times and know what to expect |
10 |
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Anonymous
With friends
United Kingdom
October 15, 2009
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The hotel has good facilities and is located at one of the best location for travelling. Just a few walks to train station. Also the hotel gave free tickets to use with all commuting in the city, very useful. Easy to find stuff like foods with wide selection. The hotel staffs were awesome with good service mind. But this excepts the staff that looks like Chinese (a bit fat too). I thought she just wanted to be guests' mother. Disappointed for the hotel. |
10 |
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Anonymous
Young couple
Germany
October 12, 2009
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Good location. The hotel gives out a free bus/train card so that guests enjoy free public transportation while staying in Frankfurt. Also free Internet is provide throughout the stay. |
8.5 |
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Milioris
Mature couple
Kifissia, Athens,
Greece
October 11, 2009
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...it had rooms for smokers. A very good idea! |
9.5 |
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Evangelos
Mature couple
Kifissia, Athens,
Greece
October 10, 2009
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Hospitalty, cleaness...plus tickets for in town movement. |
9.5 |
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Faisal
Solo traveller
Sialkot,
Pakistan
October 10, 2009
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location staff assistence, i tried to book a meeting room for my clients was not able to get one because of the renovation going on |
7 |
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Anonymous
Solo traveller
France
October 6, 2009
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1. The fax number was not correct number. I was obliged to send two times. 2. The reception's staff complained to me when she had a misunderstandings for my request. It was unbelievable reception. |
6.5 |
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Peter
Family with older children
Singapore,
Singapore
October 6, 2009
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It's close proximity to the Train station and finding food was easy enough and convenient. It was also very safe being opposite the Police Station. The free wireless internet was fast enough. The complimentary rides on the city's public transport was useful. The aircondition just blew out air but fortunately, it was 15 to 18 degrees outside and opening the windows was adequate (but can be noisy with the traffic and passersby as we were staying on the 1st floor in room 141. |
8.5 |
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Lim
Mature couple
kuala lumpur,
Malaysia
October 5, 2009
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the staff was nice and helpfull and the room are ok |
10 |
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Anonymous
Young couple
United States of America
October 2, 2009
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I reserved a "executive room" with price containing free minibar, free shower robe, free slippers, with a king-size bed. And, the hotel assigned me a regular room without a king-size bed. When I talked to front desk after I got the room key, hotel lady told me that was a king- size bed. It's very rediculous. How cannot I disguish a king-size bed from a double bed? I have stayed numerous hotels among different countries. I got free shower robes and slippers after I very insisted I can get them and hotel staff was not professional with bad attitue. And I still slept on a double bed, which was totally different from the picture I saw in the booking.com website, much smaller but I was still charged by "executive room" rate. When I arrived hotel, I asked whether my booking included free breakfast. The lady told me "yes". When I checked out, the different lady told me to pay additional two breakfast buffet fees of Euro dollars $48. The lady told me I got wrong answer yesterday. What is that? How can a hotel staff informed a wrong information and hotel doesn't want to absorb the fee? Poor attitude. I ended up paying additional euro $48 with very unsatisfaction to this hotel. |
3.5 |
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Peter
Mature couple
NOKOMIS,
United States of America
October 2, 2009
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friendly staff, excellent and helpful manager, fine location for those trafveling through Frankfurt by air and with a layover. |
8.5 |
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Alan
Group
EAST LOTHIAN,
United Kingdom
October 1, 2009
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Sampled the local baRS nice clean city would go back |
8.5 |
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John
Family with young children
Barnoldby Le Beck,
United Kingdom
October 1, 2009
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Convenience comfort and value It was not made clear when I checked in thatbreakfast was not included and I did not notice that an additional euro28 had been added to each room .I finished by paying an additional total of euro 56 even though only two of the party of three actually had breakfast. Actually the breakfast was excellent so it is not a big criticism. Due to time pressure I did not notice this until after I had checked out and paid the bill |
8 |
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Anonymous
Young couple
Japan
October 1, 2009
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great breakfast |
7 |
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Anonymous
Solo traveller
Australia
October 1, 2009
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Staff were great and helpful. Would have been nice to have tea and coffee making facilities in the room. |
8 |
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Anonymous
With friends
Norway
September 30, 2009
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hotel is clean, nice and central, but very typical business hotel. The reception could smile more often .... Have stayed at the hotel twice, both times the hotel has given a bill that is significantly higher than the one we have received from Booking.com. after a lot of problem they go with the original price. |
6 |
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David
Mature couple
Wrexham,
United Kingdom
September 29, 2009
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very easy to get to transport to explore the country of germany more could be provided in room e.g . kettle for coffee , hot trouser press nothing like this in room |
6.5 |
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Anonymous
Young couple
Slovakia
September 28, 2009
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The location was great. We ordered this hotel, but the place of conference was changed. We tried to speak with management of this hotel to canceled this order (one month ago) but didnt wanted it. So we must traveled every day 2 hous with train to Koeln. |
5.5 |
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Peter
Mature couple
Manning,
Australia
September 26, 2009
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Location Booked us into a standard room when we booked a executive suite. Reception not aware of what you book they just allocate you a room. Staff need happy pills. No info about Hotel in room. Charged me for breakfast when we did not have breakfast, charged me for phone calls when they were included in package. You just need to be aware of your package and make sure you get what you requested. Worst experience I have had for a long time |
6 |
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Anonymous
Family with young children
Qatar
September 26, 2009
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Very very easy to get to - very convienient. A bit loud on the street one night, but it is right in a busy area. |
9 |
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Peter
With friends
Warkworth,
United Kingdom
September 26, 2009
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nice clean hotel air con very poor had to open windows &very noisy ..bed was hard requested twin bedded room when i booked but receptionist was not very helpful and i was given a double bed |
7.5 |
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Robert
Mature couple
st george,
United States of America
September 25, 2009
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Across from the train station -- we were minutes from our track for the train to Amsterdam. |
9.5 |
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Martin
Family with older children
Mladá Boleslav,
Czech Republic
September 25, 2009
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I loved the location. Other than that, the hotel service contained of everything one would need, no special luxury but the comfort exceeded the price. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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