InterCityHotel Frankfurt

Lokalizacja i bilet na komunikację miejska w pakiecie

Obsługa - kilka razy musieliśmy podawać te same informacje np. do faktur

Best breakfast available in Town and close to Train Station which is very conveniences

Internet access should be free of charge

Location, affordable, quiet, free Internet, very clean, helpful staff and free public transport card for zone 1/2 and Airport.

Location perfect, free transport tickets.

Rooms small for price

The hotel has good facilities and is located at one of the best location for travelling. Just a few walks to train station. Also the hotel gave free tickets to use with all commuting in the city, very useful. Easy to find stuff like foods with wide selection.

The hotel staffs were awesome with good service mind. But this excepts the staff that looks like Chinese (a bit fat too). I thought she just wanted to be guests' mother. Disappointed for the hotel.

...it had rooms for smokers. A very good idea!

location

staff assistence, i tried to book a meeting room for my clients was not able to get one because of the renovation going on

It's close proximity to the Train station and finding food was easy enough and convenient. It was also very safe being opposite the Police Station. The free wireless internet was fast enough. The complimentary rides on the city's public transport was useful.

The aircondition just blew out air but fortunately, it was 15 to 18 degrees outside and opening the windows was adequate (but can be noisy with the traffic and passersby as we were staying on the 1st floor in room 141.

I reserved a "executive room" with price containing free minibar, free shower robe, free slippers, with a king-size bed. And, the hotel assigned me a regular room without a king-size bed. When I talked to front desk after I got the room key, hotel lady told me that was a king- size bed. It's very rediculous. How cannot I disguish a king-size bed from a double bed? I have stayed numerous hotels among different countries. I got free shower robes and slippers after I very insisted I can get them and hotel staff was not professional with bad attitue. And I still slept on a double bed, which was totally different from the picture I saw in the booking.com website, much smaller but I was still charged by "executive room" rate.

When I arrived hotel, I asked whether my booking included free breakfast. The lady told me "yes". When I checked out, the different lady told me to pay additional two breakfast buffet fees of Euro dollars $48. The lady told me I got wrong answer yesterday. What is that? How can a hotel staff informed a wrong information and hotel doesn't want to absorb the fee? Poor attitude. I ended up paying additional euro $48 with very unsatisfaction to this hotel.

Sampled the local baRS nice clean city would go back

great breakfast

hotel is clean, nice and central, but very typical business hotel. The reception could smile more often ....

Have stayed at the hotel twice, both times the hotel has given a bill that is significantly higher than the one we have received from Booking.com. after a lot of problem they go with the original price.

The location was great.

We ordered this hotel, but the place of conference was changed. We tried to speak with management of this hotel to canceled this order (one month ago) but didnt wanted it. So we must traveled every day 2 hous with train to Koeln.