InterCityHotel Ulm  

There were a lot of drunk people outside the hotle every day near the station.. This was very off putting.. Outside the hotel entrance seemed to be their meeting place.. Perhaps the hotel staff or the police should have moved them on

The location of the hotel is great if you are traveling by train--connected to the main train station. It is just a short walk to the center of the town where the Christmas market was located as well as a short distance to the old part of the town. The breakfast was good and varied..

Our room faced the street. It is winter, and we still heard the noise from the street. The room was very warm, but we could not open the window due to the street noise.

Professional staff.

The restaurant and the restaurant food was not good.

My husband and I are on a month-long train trip through Germany, and we found the Inter-City hotel locations ideal for our needs.

We found the staff at both checking-in and checking-out process very rude and unhelpful. The computer in the lobby did not work and when we asked, a young woman staff member said it was broken. We asked why there was not a sign on the computer to say it was broken? While checking out, we asked it the computer was fixed, and the man attendant said it wasn't broken - you needed to pay for a password! This information was not given to us and caused great inconvenience. The room was small but all right, but the bathroom was terribly small and anything but ideal. We would not recommend this hotel to any friend because of what we have just said.

The rooms where clean . The breakfast was very good , but expensive

The hotel made a complete mess of the booking , Although she was helpfull the receptionist did not understand how to check in guests. Very embarrasing in front of my four guests .I think they though it was me who had made the mistake .Arriving after a long day , the check in proceedure took 20 mins .Expensive .As I say the receptionist was helpful and did help us by telephoning a resteraunt to book our evening meal .

It is very easy to get to, only a few feet from the train station. It looks like it will be very nice, when they get it fixed.

We walked into a construction zone! There was stuff everywhere. The elvevator didn't look very workable, but it was. There was no hot water in the morning, and the staff seemed to already know about it, but looked as if they were disappointed we had discovered that. They refunded us the money we had paid for the internet (about $5), but we do not feel justly compensated.

There were young people drinking outside the hotel in front of the main station. They were making a noise and this carried on into the night. We had to ask reception to call the police. Next morning the reception staff told us that was a common problem and that the police are called regularly.

Value for money and nice staff!

Need safe deposite box in room!

Very clean and modern room, close to central railwaystation.

Staff were very helpful. Hotel room suitably quiet. Extremely convenient location. Nice city. Good quality breakfast. Quick check-in and out.

Undesirable people hanging about outside but near the entrance. Shower water not always hot in the morning. Needed more pillows to allow reading in bed.

A pleasant stay as always.