InterContinental Frankfurt

The concierge went above and beyond in his services - when a colleague was hospitalized, but I didn't know the name of the hospital, he took time and called 23 hospitals looking for my friend, and didn't stop until he found him!

Over-priced breakfast, and the lack of a gift shop that carried things like water or snacks

I was very pleased with my stay. Although I had not stayed there for 3 years the porters all remembered me.

The only gripe was the the chair in my room 432 was worn through on the seat.

.Proximity to river.

Very disapointing stay. After a long flight from Australia we were looking for a quiet dark room. Very noisy room from road traffic and listening to taxi drivers arguing at 5am. Very poor value for money. Room we had was certainly not 5 star abd did not represent the description of the hotel

The InterContinental was the best place we stayed in Germany. It has a well-deserved 5 star ranking. The staff was phenomenal: From getting us a wine opener to telling us to park on the street to save $27 in their garage, our experience couldn't have been more pleasant. Additionally, the room was well sized - even in the older tower - and had a spacious bathroom and air conditioning. It is a close walk to the river and 15 minutes from downtown.

Good staff from front desk to proter,they make you feel you are at your home. Nice veiw over the main river. The hotel provide ATM mahcine in the lobby. I recommend it for families

booking has to indicate that the hotel has 2 type of rooms,, city tower or river tower, the river side 30 euro extra. Parking is too expensive (27 Euro)

Very good location, walking distance from the train.Breakfast was excellent, great choice and presentation.Room ideal for single traveller

Nice rooms, good location, excellent breakfast

excellent and nice hotel. easy to go in the city

wifi only

I stood only one night but it was comfortable and excellent especially the price

We like the bed, free internet and the location the most. Bed is very comfortable and the Main River view is excellent (for deluxe rooms), and most main attractions and main station in Frankfurt within walking distance. They have wifi area and free internet at the lobby (pay extra for internet access at the room).

The hotel is rather old. Chipped door and furnitures. I didn't expect that from an acclaimed 5-Star hotel. Expensive breakfast, limited option of menu from room service/restaurants. The rooms definitely need some refurbishment. Inside our non-smoking room, we found a cigarette-stained shower curtain and there's no iron board/iron provided, but there's pant presser (?) inside our Deluxe Room.

The room is confortable

The internet service must be available for free in all rooms considering the tax rate.

at least the heating worked

the hotel was generally dated, it is in a rough area of Frankfurt, the porter would not leave the room without a tip, the room was the standard of an old travel inn, the shower went from freezing to burning hot, the shower head would not stay up right , I do not expect instant coffee in a room I pay $520 aus dollar a night.