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Customers who viewed ARCOTEL John F Berlin also viewed:

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H2 Hotel Berlin-Alexanderplatz

hotel Just a 2-minute walk from Alexanderplatz Square and the Berlin TV Tower, this modern hotel features soundproof rooms and excellent transportation services.

Most recent booking for this hotel was yesterday at 20:12

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Newest reviews for ARCOTEL John F Berlin

  • Lorraine
      Australia
    August 26, 2014

    Shower was fabulous View Rooms Rocking chair Toiletries Cleanliness Location to everything Professional friendly helpful staff Nothing was too much trouble for the staff, couldn't have been more helpful. Value for money considering everything you received We stayed in a 4 star hotel after leaving Berlin an it was no where as good as the Berlin Arcotel John F

    Twin beds

    9.6

  • Anonymous
      United Kingdom
    August 23, 2014

    Staff very friendly and helpful, beds very comfortable, excellent location. Free apples for guests!

    Wifi not always reliable, however staff helped to resolve issues. Minibar prices very high.

    10

  • Piotr
      Ireland
    August 20, 2014

    Good quality and nice location. Friendly staff.

    The provided WiFi was very slow and unstable ... after logging with my Facebook account it was much faster, but it was spamming on my behalf.

    6.7

  • Alexander
      Russia
    August 20, 2014

    Great location – 1 minute walk from the subway and bike rentals. A lot of POIs all around. The staff was very friendly and forthcoming. And the restuarant / bar on the first floor had some of the best food we tried in Berlin.

    Free WiFi was unbearably slow, and a lot of times, difficult to connect to. No hair conditioner.

    9.6

  • Anonymous
      United Kingdom
    August 19, 2014

    location decor in rooms staff extremely polite and helpful choice of tea and coffee in the room

    no kettle in the room, you had to call reception for hot water price of breakfast but we went to a place just round the corner

    9.6

  • Anonymous
      Estonia
    August 17, 2014

    Sound proof rooms. Very quiet.

    Early check-in was not possible at that morning. They promised to call me when the room was ready but they never did. Wifi slow.

    7.1

  • Roy
      United Kingdom
    August 16, 2014

    The location was first class

    The wi-fi was erratic and required constant reconnecting instead of being automatic after initial logging on.

    8.3

  • Anonymous
      Belgium
    August 16, 2014

    Everything was great but the sometime slow staff.

    In check-in I waited about 10 minutes. But later on, I did not experience this again. I would suggest that when there is a line next to the check-in desk, some extra personnel come to help.

    9.6

  • Liron
      Israel
    August 16, 2014

    location is great best soundproofed room we have ever been in.great breakfast.lots of restaurants and coffe shops near the hotel.-u- bahn station right around the corner.staff are nice and helpfull. great value for money.

    10

  • John
      United States of America
    August 12, 2014

    Great staff that spoke excellent English; very helpful.

    Parking can be an issue.

    9.6

  • Lindy
      Australia
    August 10, 2014

    Location is excellent, many good features of Berlin close by. Comfort and cleanliness excellent.

    Tech problems, ie CD player didn't work and staff could not get it working. Wifi was a challenge to logon to each day.

    8.8

  • Eran
      Israel
    August 10, 2014

    Location+Price

    10

  • Anonymous
      Ireland
    August 5, 2014

    Loved the location, without any noise from a central hotel.

    9.6

  • Lise
      Denmark
    August 4, 2014

    The location of the hotel was very convenient, when arriving by the TXL bus from Tegel airport. Also the U-Bahn stop, Hausvogteiplatz, is very nearby. There is a 10 mins walk to Alexanderplatz. The breakfast buffet is rather good and the prize is in the high end. If you pay for the breakfast all days during your stay the prize is €15/day. If not the prize is €22/day.

    The wifi was ridiculously slow and I regret that I paid an extra €5 to get a faster connection, as it did change anything. However, the receptionist told that only few days after we left (on 28/07/14) the wifi connection would be improved.

    7.5

  • Anonymous
      Finland
    August 4, 2014

    Check-in and check-out went smoothly, the room was comfortable with a lot of thought out details (ipod dock, infra-red light in bathroom etc.)

    Location great for sight-seeing in the city centre, but otherwise rather dull with a lot of office buildings. Wi-fi slow and required constant log-in.

    9.2

  • Rebecca
      United States of America
    July 29, 2014

    The hotel was beautiful - the rooms are big and clean, and the beds are comfortable. The location is great if you want to stay near Museum Island and the other tourist attractions. It was so easy to get to and from Tegel by just taking the txl bus (2.60 Euro per trip). The staff was very nice and had good suggestions, and the hotel bar is open late.

    I would have liked to stay somewhere a little closer to the subway transfer station at Alexanderplatz. This hotel is close to a subway station, but it's only the u6 line. Since we were trying to explore more of the city, we often had to trek the 30 minutes to Alexanderplatz to find a different subway line.

    8.8

  • Alina
      United States of America
    July 27, 2014

    The location was fabulous. Would absolutely stay there again. Staff was super helpful.

    9.6

  • Geoff
      United Kingdom
    July 25, 2014

    Location was central and easy to get to the museum's & more picturesque parts of Berlin, with a tube station and little shopping square less than a minutes walk from the entrance. The decoration and cleanliness were good.

    We were directly & unnecessarily woken up twice during our 4 day break, by hotel staff (not cleaners). One knock at the door before 9am to correct their mistake from the day before, and one telephone wake-up call at 5.45am, which we did not ask for. When we spoke to reception staff about what had happened, they didn't care at all, not even a "Sorry". There are a number of relatively quiet building sites around the hotel, but they didn't help the view. There are no tea or coffee making facilities in the room, which is a first for us, and when we first arrived, there was a small 'Arcotel' teddy on the bed with a €6 price tag stuck on its face. It was just a tacky 'welcome', which it made me laugh at the time, but ended up being an accurate reflection of our stay - P.S. Berlin city was great.

    5.4

  • Matilda
      Finland
    July 25, 2014

    Ok location (though not many restaurants nearby). Nice decor in lobby, fairly quiet room even though facing the street. The two options for breakfast were a good thing.

    unfortunately didn't feel up to its reviews or a four star stay. The room was dated and worn out, there was black marks from the rocking chair on the wall + some other marks on the wall near the door. The bathroom very basic, nothing 'boutique', and very small tub. The photos were a lot nicer than reality, which is a shame when we had even paid for a better double room; cannot understand what we were paying extra for.

    5.8

  • Sfiraiala
      Romania
    July 24, 2014

    Location.

    They took 90 Euro from my card without even asking and said it is a deposit and that they will return the money sometimes in the dark future. When I asked why are they doing that they said it is a custom in Germany!!!!! I had to pay for the breakfast, 44 Euro/day, although on booking.com they said is included. The free WI-FI is another lie, it is free alright but does not work at all. One day after taking a bath I realized I do not have towels to dry. It took them 30 min to get them to my room. Moody employes. Do not go there! I repeat, do not go there!!

    5

  • Simona
      Romania
    July 23, 2014

    Laura Hutton skin care products

    No parking at the hotel, apparently there are only 8 parking seats for the hundreds of rooms. There are public parking places around the hotel for approx 25 eur per day. WiFi connection was awful.

    6.7

  • André
      Netherlands
    July 20, 2014

    Location is excellent to visit the heart of former East Berlin.

    Variety at breakfast for 22€ was disappointing. Minibar was equally poorly stocked. Even for business trips very cold ambience same as the staff.

    6.7

  • Deborah
      United States of America
    July 17, 2014

    The upgrade was a phenomenal suite! But even wo that everything about the hotel was very nice. Great location . Super helpful staff- especially Michael @ front desk. Fun bar & bartender, Andres(?) We loved Berlin & were really happy about our stay @ this hotel

    The internet connection was very erratic & even though they have 2 computers for guests use those were slow, prone to freezing up & often frustrating. We were on vacation but if there on business & needed reliable wifi thru hotel it'd be hard

    10

  • Vargas
      United Kingdom
    July 15, 2014

    Nice modern hotel. Walking distance to the Cathedral and centralized to shops and bars.

    9.6

  • Anonymous
      United Kingdom
    July 14, 2014

    They asked me to pay a deposit when we checked in. It has been half a month, I still can't get my money back. I emailed but nobody replied. The staff told me I would receive the money in 24 hours when I called them. But no money was received. Where is my money?

    They asked me to pay a deposit when we checked in. It has been half a month, I still can't get my money back. I emailed but nobody replied. The staff told me I would receive the money in 24 hours when I called them. But no money was received. Where is my money?

    5.8

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