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Thurn-und-Taxis-Platz 2, Frankfurt City Center (Old Town), 60313 Frankfurt, Germany – Show map
Excellent location – rated 9.7/10! (score from 946 reviews)
Rated by guests after their stay at Jumeirah Frankfurt.
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258 properties in Frankfurt
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946 verified reviews
They speak your language!
Jumeirah Frankfurt's staff speaks: Russian, French, English, German, Arabic
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Sauna, Spa, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 27 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
Russian, French, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged EUR 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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This was my 10th visit to frankfurt n by far the best! Excellent location, professional staff, the studio i was in couldnt be any better in terms of comfort size and design. Keep it up
Staff very friendly.
Small lobby. Sirrus program When packed you notice the slow service as if they are understaffed. Although elrayyan restaurant is not owned by Jumeirah Group. Yet, it's does give a bad influence on the hotel since it serves bad food and provides extreme slow service not to mention the clenseness of the place
nothing everything is good
All the ever helpfull smiling staff
Every thing was perfect
Good location, good room condition, good amenity,clean room
Some staff in reception are not kind enough. Price is too expensive
I like jumeirah Frankfurt Hotel in all respects. Overall i felt like in my own house. The staff right from entrance to reception,room service, dining hall etc were kind and courtious. Keep it up and cheers. Hope to see you again.
Room size and quality. I was upgraded from executive to one bedroom hall excellent room. Got Honey and fruits as gifts by the manager and administration .
No basic amenities in the toilet like tooth brush , tooth paste , disposable shaving kit even after asking for it. My baggage was delayed by the airline and I missed the other hotels that usually provide the above. Even 4 star hotels have them. Furthermore breakfast does not come with the high room rate. Breakfast is essential or very soon it would become a second choice by the guests like me. There is no executive club lounge either. I hope my comments are taken with open minds which should help the administration to provide better service to their guests.
Beautiful hotel. Would love to stay again but it's pricy!
We liked every thing
Perfect location. Qualified staff.
Bad smell at the entance & reception.
Didn't like the interior design
In the center of town
In comparison to other Jumeirah hotels/resorts, it leaves a lot to be desired.
Inconvenient bathroom especially for families with children Refridgerator not practical
Its the best hotel in Frankfurt
nothing everything are great
Locatie, room size and design. Breakfast, is worthwhile to be awarded.
Unbelievable poor reception. At reservation , you are requested to indicate an arrival time, what I did. (i.e. 16.00 hrs pm). At arrival at 17.30 hrs pm, we requested to return after one hour as the room was not available yet. Guests did not empty their room yet. The person who was next to me told me that he was already waiting for two hours. In international understanding of service, this is complete unacceptable. after living for many years in the Arab world, I reconfirm nothing changed. A complete massy organisation. Who shouts the most loud will get where he is entitled to. That is what I did and indeed received what i reserved and what was confirmed.Despite all the positive points i mentioned, for me no longer an Arab hotel.
Poor variety and quality of room service
The room, the room service, the fruits basket that they gave us after we waited two hours to check in, and also the stuff was more than friendly and helpful
Waiting two hours to check in, to be fair it was the day after new years, but I was there at 16 and had to wait 2 hours for the room to be cleaned
It was a really good stay and i like everything
Location Concierge staff; knowledgeable and friendly
* Housekeeping * Room needed maintenance; sink not draining * Booking system problems; need to have copy of booking if you want internet price to be honored!!
Not enough smoking rooms
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