The 4-star hotel is located near the forest on the outskirts of Bischofsgrün, nestled between the two highest peaks of the Fichtelgebirge, the Ochsenkopf and the Schneeberg. The cozy country-style guest rooms offer a beautiful panoramic view of the village and the surrounding area. Enjoy the Kaiseralm cuisine in our restaurant Frankenkrone or in the rustic Stüberl. In the summer months, the terrace invites you to linger. In our swimming pool area with sauna, infrared cabin and sun terrace you will find pure relaxation.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.2
Cleanliness
9.0
Comfort
8.5
Value for money
7.9
Location
8.7
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Tudor_michael
    Germany Germany
    Very friendly and helpful staff, clean, excellent location, great pool and sauna, very good breakfast.
  • Yuval
    Israel Israel
    great view , everything is clean, good breakfast , location is amazing
  • Claudia
    Germany Germany
    The hotel room and facilities were clean and well maintained. The swimming pool was about 28°C so perfect also for our kids. I have to mention, that the a la carte menu was exceptionally good!!! The Chef did an awesome job! Perfect location for a...

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurant
    • Cuisine
      German • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian
  • Restaurant Stüberl
    • Cuisine
      German • International
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Traditional
    • Dietary options
      Vegetarian

Amenities of Hotel Kaiseralm
Great facilities! Review score, 8.2

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • Free WiFi
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Wardrobe or closet
View
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Fold-up bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance
  • Bike tours
  • Horseback riding
    Additional chargeOff-site
  • Bowling
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Ping-pong
  • Pool table
    Additional charge
  • Skiing
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Lockers
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Pet bowls
  • Convenience store on site
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Massage chair
  • Full-body massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules

Hotel Kaiseralm takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
€ 25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa EC-Card American Express Cash Hotel Kaiseralm accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Kaiseralm

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Hotel Kaiseralm include:

    • Double

  • The prices at Hotel Kaiseralm may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Kaiseralm is popular with guests booking family stays.

  • Guests staying at Hotel Kaiseralm can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Hotel Kaiseralm is 0.8 miles from the center of Bischofsgrün. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Kaiseralm is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Kaiseralm has 2 restaurants:

    • Restaurant Stüberl
    • Restaurant

  • Hotel Kaiseralm offers the following activities/services (charges may apply):

    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Bowling
    • Ping-pong
    • Neck massage
    • Live music/Performance
    • Spa/Wellness packages
    • Locker rooms
    • Massage chair
    • Swimming pool
    • Horseback riding
    • Bike tours
    • Full-body massage
    • Back massage
    • Spa facilities