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Kaiserstrasse 62, Bahnhofsviertel, 60329 Frankfurt – Show map
|Standard Double Room|
|Superior Double Room|
|Standard Twin Room|
|Superior Twin Room|
|Superior Suite (3 Adults)|
|Superior Twin Room with Sofa|
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231 verified reviews
We speak your language
Mercure Hotel Kaiserhof City Center's staff speak: Italian, Spanish, English, German
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Wireless Internet Hotspot is available in all areas and charges apply.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 22 per day.
Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Italian, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 25 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Hotel Kaiserhof City Center accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 231 reviews
Value for money
Show reviews from:
Just a quarter mile from Frankfurt Central Train Station, this modern, 3-star hotel has soundproof rooms with a flat-screen TV, daily buffet breakfasts, and a private garage.
Score from 1663 reviews Very good
This 4-star hotel is in a 100-year-old building beside Frankfurt Central Train Station. It offers free Wi-Fi, full breakfasts, and soundproofed rooms with free minibar.
Score from 1209 reviews Good
Located right across from Frankfurt Central Station, this 3-star hotel has modern spa facilities, soundproof rooms, and free Wi-Fi internet. Guests enjoy free use of local public transportation.
Score from 1134 reviews Good
Hotel Excelsior offers modern rooms with free minibar drinks and free Wi-Fi. It is just steps from Frankfurt Central Train Station, and a 5-minute subway ride from Frankfurt Convention Center.
Score from 3626 reviews Good
Excellent Location, near to Train Station, shopping centre, river and many Halal restaurants. Staff was courteous. Good for families with small children.
Convenience, short walk to train station. Clean room, absolutely marvellous breakfast.
Nothing to complain about.
We were in Frankfurt for easy access to the airport at the start and end of our European trip. The train station is a five minute walk from this hotel and from there it's a 15 minute train ride to the airport. For ease of travel this hotel was perfect for our needs. The breakfast buffet was huge and wonderful.
-location -breakfast -great Reception staff with excellent service recovery skills
-in 4 days linnen has not been changed once -in 4 days it wasn't hoovered once -hairs on the bed linnen -housekeeping opens wardrobe, and takes out things you put away in there
Bed is very pooooooor
close to main station near shopping area
The hotel is the worst hotel I stayed in Europe Dirty room No AC Bad staff, the receptionist kept me waiting for 10 min when I arrived talking on the phone. The room was very hot and noisy until 4 AM The TV is maybe 12 inches No English channels The hotel is worth maybe 10 euro per night. And I guess it ruins Accor brand.
Location was excellent with several places to eat & drink within a stone's throw. Only about 5 minutes walk from the main train station. Plenty of sites within walking distance. Friendly staff but allowed us anonymity. Good breakfast selection. Comfortable bed. Room fine for the price.
With no air-con in the room during a very warm spell, we needed the window open. Ok for us, but this may be difficult for some since plenty of noise from the street throughout the night. The fan provided was a welcome necessity. Regular prob of twin beds not double we requested, but common these days. Bit strange because if you wanted twin they were only a centimetre away from each other.
Room quite comfortable and breakfast acceptable.
We were not told that the street market would make it hard to approach the hotel. We had booked for three adults but no linen or towels were provided for the third adult who had just flown in from Los Angeles and badly needed rest. The overworked receptionist herself had to locate the missing items. This took some while. The lift was too small. There was no one to help with luggage - we were all over 70! Few acceptable restaurants in the area.
Great location near main railway station. Friendly restaurants nearby. Room size about what I expect from older central hotel.
If you're looking for a clean, upgraded room in a great location near the Frankfurt main train station for a great price, you can't beat this hotel. Spotless room, nicely appointed, beautiful bathroom and shower fixtures. Great value.
The location! Nice and close too everything.
The toilet was to close too the basin. Very uncomfortable, not sure who did the design, but that was extremely badly planned.
Breakfast was excellent
I booked a superior double room with one double bed but hotel gave me a smaller room (i think it was standard room!) with two single beds. The receptionist said they don't have 1 double bed! However, another staff changed the larger room with 1 double bed for us on the next day. I don't understand why the previous staff said they don't have 1 double bed and gave us a small room! If we didn't talk to the staff, they won't change the larger room for us!
Stayed here overnight, after three weeks in Germany, Austria and Cezch. I had read some reviews of the hotel being old and tired, booked because we received a great price for a prepay booking. On arriving I was pleasantly surprised when we entered the hotel. The lobby was bright clean and modern, room was new and looked like it was recently redone. Bathroom clean and bright. Great location five minute walk to the train station. Area surrounding hotel was clean and safe with lots of cafes and restaurants around. Although this hotel is located near the red light district a few blocks away, it felt very safe and had a great vibe.
Traveled with four couples, some were disappointed that the room had no air conditioning just a fan. For me this was not a problem as the fan blew across you at night when sleeping.
The easy access to the centre and main points of interest.
The area directly around the main train station and the total lack of parking at a reasonable rate for an overnight stay.
Spacious room. Great staff when early start required, made up packed lunch as we missed breakfast. Safe parking.
Being close to railway and restaurants.
Some noise from outside where shops are located.
The location , Breakfast , staff
lack of dining facilities and bar
Location to train station and city centre was ideal.
Asked for mon smoking and ended up in a room where the smoke stench was high. The noise from the street came right through no double glazing of poor window seals allowed this resulting in getting not much sleep. Very uncomfortable because of these two attributes.
The hotel was very clean and I liked the balcony on the main street.
The only thing was the type of shops in the street round the corner.
very central, easy to reach every where. you can find in this hotel what you can need.
A great hotel in a busy city center for a great price!
I did not have time to stay one more night!
Location and staff
Can improve on breakfast items.
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