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Kaiserin Hotel Frankfurt City Center
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6.4
Top
Based on
79
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Stephen
Family with young children
glossop,
United Kingdom
April 24, 2009
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rooms were very modern and clean.very close to city centre but there was no noise.A great base for exploring.considering the 2 staff,s english was poor,they were very helpful and polite breakfast was not worth £12. no bar or restaurant as advertised.no tea or coffee making facilities. |
6.5 |
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Peter
Solo traveller
WATERFORD,
Ireland
April 6, 2009
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the only things that this place has going for it is its close to the messe and it is very clean however 12 euro for breakfast after paying what i did to stay there is not on the room is too close to the stairs doors banging all night the safe in the room didnt work the handle on the door of the room fell off ,the towels were not good and very few aswell also the pillow was terible {1 pillow } |
5 |
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Anonymous
Solo traveller
Iran
March 16, 2009
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To be nee to Frankfurt Fair It is mentioned in your list that the Hotel is 4 star. This could not be true. The Hotel is a 3 Star Hotel in best genereous evaluation. |
5 |
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Johanna
Mature couple
Bülach,
Switzerland
February 5, 2009
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This is definitely not a 4 star hotel. Breakfast poor - not worth the price. I was charged for the room and breakfast in advance! |
4.5 |
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Anonymous
Solo traveller
France
December 5, 2008
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Disorganized, gave me unclean (obviously not serviced by staff) room on the first try, on the second it was a room in which someone else was staying, on the third try it worked |
7 |
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Pekka
Mature couple
Helsinki,
Finland
December 4, 2008
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Location |
5.5 |
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Anonymous
Solo traveller
China
November 30, 2008
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comfortable and new facility and new decoration including large LED TV and wireless internet free of charge for 48 hours |
10 |
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Anonymous
Solo traveller
China
November 30, 2008
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new facilities,nice service and good price; Sony LED TV and wireless internet for free of charge |
10 |
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Alexander
Solo traveller
Moscow,
Russian Federation
November 28, 2008
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This is the most strange hotel I have ever stayed in Germany. It works since September 2008 and I have a felling people who desided to go into that bussiness have no experience in it. |
5 |
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Robert
Solo traveller
Içara SC,
Brazil
November 24, 2008
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I 'was impressed by the courteous and friendly service, not so common anymore nowadays for that price level ( I "live" in hotels) |
9.5 |
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Donna
Solo traveller
PARALIMNI,
Cyprus
November 23, 2008
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they did not have a clock or radio in the room. |
8 |
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Anonymous
Mature couple
Romania
November 7, 2008
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This reviewer provided a score but did not have any comments |
9 |
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Anonymous
With friends
United States of America
October 29, 2008
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
With friends
Montenegro
October 20, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Wim
Solo traveller
Brussels,
Belgium
October 10, 2008
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The staff of the hotel does not speak German (local language) nor English. One has to insist on getting an invoice, if not you don't get one. |
4 |
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Eva-lotte
Mature couple
Höllviken,
Sweden
October 6, 2008
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Very close to the exhibition grounds. Walking distance! Big room. Very high price even though breakfast was not included.Badley trained people in the reception. |
5.5 |
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Alejandra
Solo traveller
Sint Job in't Goor,
Belgium
October 4, 2008
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staff was friendly but it is not a 4 star hotel! no room service, no internet connection, small rooms, ec |
5 |
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Bakur
Solo traveller
Tbilisi,
Georgia
September 30, 2008
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This reviewer provided a score but did not have any comments |
8 |
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Mauro
Solo traveller
Joinville,
Brazil
September 29, 2008
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This reviewer provided a score but did not have any comments |
8.5 |
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Jing
Group
darmstadt,
Germany
September 25, 2008
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near to the railway station roon too small,room rate is too expensive,the breakfast is not worth 16EUR |
7 |
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Brian
Group
Dublin,
Ireland
September 23, 2008
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Proximity to the Frankfurt Messe. Size of reception, incompetent staff, no breakfast room, no soap (in spite of requests) no hangers in one room (in spite of requests) no towels in one room (in spite of requests) |
5 |
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Zaffarese
Mature couple
Mriehel,
Malta
September 18, 2008
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hinese Receptionist who ytied his best but the service is very poor. The staff is amateur, no cleaning of rooms, no changing of towels, Breakfast very poor See above. Itravel for exhibitions every two weeks and this was my first bad experience in Germany. I do not think I will book from your website any more as you have let me down twice this month. We make over 300 nights booking every year for my staff. I expect a better description and service. |
3 |
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Markus
Solo traveller
Rosenheim,
Germany
June 28, 2009
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Das Zimmer war ansprechend eingerichtet, bad war sehr schön Mitarbeiter etwas schmuddelig, zimmer war nicht gut aufgeräumt, kein Raucherbereich |
4.5 |
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Anonymous
Solo traveller
Switzerland
June 22, 2009
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grosses Zimmr kein Wasser in der Minibar |
8 |
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Shuilian
With friends
hangzhou,
China
May 30, 2009
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1.near the main railway station2.with good servies.3.everthing is very good. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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