Hotel Atlantic Kempinski Hamburg    

Authentic Chinese restaurant. Old fashioned hotel.

The breakfast is fair, but we expect in Kempinski something more. :)

stuff

wi-fi unbelievable slow even for money breakfast like in 3 star hotel

The location was superb and the fact that it is an old hotel with all the up to date comfort

Beautiful hotel with an excellent location at Ausser Alster and with a short walk to Binnen Alser and the city center and shopping area. The room was large, nicely designed, and with very comfortable beds.

Very pricy breakfast.

very good service. they let us in to our room alrady 11.30 because it was rady. Helped us with tips about retaurants an so.

nothing

Great location situated opposite a pretty lake & a 5-10 minute walk from Hamburg Hbf. Good sized & well decorated rooms. Wonderful restaurant, bar & reception area.

Connoisseur was pompous.

Rooms are spacious, location good, spa&pool well kept. Great restaurant with the superb staff and manager. Also the front desk staff was very helpfull.

They could change something at the bar to be more welcoming.

Ultermost Luxe. Real superbe hotel. This is a 5 stars, and you get 5 stars everywhere you are in the hotel. Of course it is not cheap but so much better. Dinner and breakfast are top class. A real opportunity to combine luxe and Gourmet. You feel privileged from start to end.

Nothing. Possibly, car parking is not that easy as not that many near places are available. Hotel offers car parking but at 35 euro.

everything was perfect - friendly staff, nice pool, good location

Very attentive service from the whole staff. Everyone who met me once remembered my name and would greet me by name every time they saw me! It made me feel like they really wanted my business and for me, that's very important.

Nothing!

Best Service, Location & Piano Bar & Relaxation !!!

Refurbishment - well done, indeed!

the location is good, rooms are large, bathroom is nice.

the key system for the rooms is outdated. rooms are very very cold heating hardly does any good.

Rooms, location and bar with piano

Rooms are cold and the air condition is not sufficient to warm it up.

Surrounding area, room and facilities - everything was really nice. We travel a lot, but this was one of the best experiences we ever had.

The nautical decor on the different floors, the spaciousness on corridors and apulent landings by staircases. The bathroom was very elegant and stylish. The staff were very helpful and courteous.

To get the car takes a little too much time

Great people are behind the success of the Hotel, I feel that I am at home. The hotel is my first and last choice

Beautiful lobby

Poor service, concierge was useless and recommended a terrible restaurant, and forgot to give us the address or directions, after resisting having to book anything for us at all. The other staff were combative when we complained about never receiving newspapers, the concierge, items billed to our room that we didn't use, etc. The spa facilities were minimal, outdated, and in no way worthy of a 5 star hotel. And the hotel closed the spa without warning for two weeks 3 days into our week-long stay! We were told we could use the facilities at another hotel, which were definitely nicer, but having to haul our bathrobes and our baby around the city in the rain to use a (very overcrowded) spa wasn't exactly the relaxing experience we had in mind.

The warm water took a while before it came out of the pipes. In the zinks it never came, in the bath top and in the showe it took quite a while. Room 274

Facilites and cleanliness

The flexibility of staff

One of the best hotels I've ever stayed in.

Nothing

It was a wonderful hotel. Extremely nice rooms and service from staff on exceptionel high level. Staff is so friendly and helping you with whatever issue you might have. We will for sure come back and stay again.

Location of the hotel is quite near from the hub sation and accomodation of the hotel room was excellent especialy large bathtub was very useful for like us who like bathing , only concern was room was too dark for like us who have black eyes , Staffs were heipful with smile onlv concern was that she said to me they prepare extra bed for my gaughter but we could not find e find extra bed in the room and were charged fee but she amended a bill with smile .