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An der Alster 72-79, Hamburg Mitte, 20099 Hamburg, Germany – Show map
Excellent location – rated 9.2/10! (score from 1048 reviews)
Rated by guests after their stay at Hotel Atlantic Kempinski Hamburg.
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331 properties in Hamburg
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1048 verified reviews
They speak your language
Hotel Atlantic Kempinski Hamburg's staff speaks: English, German
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Sauna, Fitness Center, Solarium, Spa, Massage, Indoor Pool, Bicycle Rental, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 32 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1048 reviews
Value for money
Show reviews from:
This 4-star hotel is right across from Hamburg Main Station. The Europäischer Hof features a large spa with swimming pool and a 500-foot water slide.
Score from 2499 reviews Excellent
Featuring a free spa with free indoor pool, fine international cuisine, and a private boat dock, this 5-star designer hotel stands next to the Alsterkanal Canal in Hamburg city center.
Score from 1289 reviews Excellent
Right on the Außenalster Lake, this hotel features a free health club with indoor pool, and spacious rooms with flat-screen TV. Hamburg Main Station is just under half a mile away.
Score from 722 reviews Very good
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1788 reviews Excellent
Staff friendly. Hotel is placed in the center of Hamburg.
Weak WiFi connection. The breakfast buffet was not impressive; to some extent no resupplied. Fried eggs with bacon served with salad garnish!!!! I think the Chef should get on top of modern cuisine. We have left the 60ties.
everything was great
wifi connection is not great...
very good hotel really kind staff it was perfect
STAFF AND HOTEL WAS EXCELLENT. LOCATION IS PERFECT RIGHT ON THE LAKE, ROOM WAS GREAT, BED COMFY AND A GREAT SHOWER.
Top hotel and Top staff . We stayed for 3 nights and we had a marvelous time in Hamburg . The 5 star and all the positive comments speak for themselve . We will definitely stay again in the hotel when we will be comin' back to Hamburg .
Beautiful, elegant hotel. Love staying here every time I get the chance. Great sized rooms, great location - easy walking to the train station and heart of the city. Great views of the lakes. Friendly and helpful staff.
Rooms are a bit hot even with AC. I'm also not a big fan of the European single duvets on king size beds
It is in an excellent location, very close to the central station and shopping areas. The room is extremely clean, I enjoy the stay very much. The restaurant bar in the lobby is very nice with a reasonable price.
Excellent hotel in every angle. They goofed with the booking. Though I booked two rooms but the had kept only one room. However the Reception staff were very helpful & polite. The converted a potential irritated customer to a happy one.
None to mention.
The service, location and Lake view. Pure luxury - old style - in modern service and facilities.
Room service was not showing up. While calling back they forgot, even the roomnumber.
Entrance lobby, bellmann, frontdesk, bar with life piano music, the room equipment: world class
Late arrivel and a early get up and a room with a very noisy aircondition in the inside yard
Everything! The ambience was exceptional and the staff were wonderful.
Location and the room
poor service at the cafe.bar on the lobby floor. I have used twice, both very poor. Both time when I was using the cafe, I have asked for hot water for tea--it didn't come until 20 min later; very slow at payment too, both times took about 20min to pay, You have to wait and wait,,,
Great location, major food street and market are just minutes away
It has beautiful furnishings, as well as a beautiful location.
Food wasn't great.
The good services
I liked everything there and I. Think its perfect ,
Lovely hotel and in an excellent location too. However, the staff response to problems was such that I'll probably make other arrangements next time I'm in town.
The first room we were offered smelled of sewage. Poor staff response. At the same time, our friends had been told that there wasn't a room for them, despite having made a confirmed booking. They were packed off to a dump of a hotel without ceremony. Again, the staff were inexperienced and reluctant to accept any responsibility for the mistake.
Everything. Excellent staff, comfortable, large room, nice swimming pool, excellent restaurant, good location very near central station and museums and shops.
Attentive staff, lovely spa.
Prices of drinks.
Stayed previously - excellent service and courteous staff. Good location not far from station and city centre. Restaurants a short walk. Pool a decent size and open early till late!
Nothing! Breakfast is a little pricy!
View, Rooms and professional staff.
No ramp in the entrance for wheel chair (disable access) we use the luagage access to inter the hotel every time. The carpet in the lobby/lounge area looks old and dull.
Every things was great ...
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