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An der Alster 72-79, Hamburg Mitte, 20099 Hamburg – Show map
Excellent location – rated 9.3/10! (score from 1003 reviews)
Rated by guests after their stay at Hotel Atlantic Kempinski Hamburg.
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Hotel Atlantic Kempinski Hamburg's staff speaks: English, German
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Sauna, Fitness Center, Solarium, Spa, Massage, Indoor Pool, Bicycle Rental, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 32 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1003 reviews
Value for money
Show reviews from:
Right on the Außenalster Lake, this hotel features a free health club with indoor pool, and spacious rooms with flat-screen TV. Hamburg Main Station is just under half a mile away.
Score from 678 reviews Very good
Spacious rooms with Bang & Olufsen flat-screen TVs and a free spa with indoor pool are featured at this hotel on the Mönckebergstraße shopping street, just over a quarter mile from Hamburg Main Train...
Score from 322 reviews Wonderful
This 5-star hotel in Hamburg's Rotherbaum district features free Wi-Fi, 6 restaurants and a luxurious spa with indoor swimming pool.
Score from 1237 reviews Wonderful
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1738 reviews Excellent
Entrance lobby, bellmann, frontdesk, bar with life piano music, the room equipment: world class
Late arrivel and a early get up and a room with a very noisy aircondition in the inside yard
Everything! The ambience was exceptional and the staff were wonderful.
Great location, major food street and market are just minutes away
It has beautiful furnishings, as well as a beautiful location.
Food wasn't great.
The good services
I liked everything there and I. Think its perfect ,
Everything. Excellent staff, comfortable, large room, nice swimming pool, excellent restaurant, good location very near central station and museums and shops.
Attentive staff, lovely spa.
Prices of drinks.
Stayed previously - excellent service and courteous staff. Good location not far from station and city centre. Restaurants a short walk. Pool a decent size and open early till late!
Nothing! Breakfast is a little pricy!
View, Rooms and professional staff.
No ramp in the entrance for wheel chair (disable access) we use the luagage access to inter the hotel every time. The carpet in the lobby/lounge area looks old and dull.
Every things was great ...
Location, decor, history, attentive and helpful staff.
A luxury hotel like no other. Everything was perfect. Old and charming style.
Too luxury for me.
Location far from shopping area
Large room on lower floor with high ceiling, excellent room rate which included wi-fi. Swimming pool and shower facilities very inviting and a high standard of changing room with soap, body lotion and hair dryer provided. Staff went out of their way to try to find a set of earrings that were left in a robe that disappeared from the changing area.They were eventually found by another guest and returned to us.
34 Euro per person breakfast. We didn't bother. There are plenty of good cafes a short walk away. Parking 32 Euros a day.
Location and cleanliness of the hotel were superb. Excellent facilities and outstanding staff who could not have been more welcoming and friendly. The rooms were very nice and contained great Wi-Fi facilities. The hotel has an excellent spa centre and exceptional concierge service to help you plan your days out around this great German city. This really is an outstanding hotel and has stunning views across the famous Hamburg waterways.
Breakfasts were very expensive.
I loved the quiet rooms and the room itself.
I found the front desk very in formula with there city and help as was concierge . they were generally not interested in helping.. wi if was pathetic for a hotel of this standard.
first time after their renovation that we have been back. rooms are excellent , staff and service very good and efficient.
its a bit 'stiff' and formal, but to be fair that would be what the Atlantic stands for
The location next to a pretty lake is excellent. The staff is very friendly and speaks English. The hotel appears newly renovated. Lunch in the outdoor atrium was very pleasant.
I stayed at this hotel in early August. It was extremely warm in the city. I chose a 5-star hotel because I expected modern airconditioning. Instead, it was extremely warm inside the hotel. The room was a little better, but it was still not terribly refreshing. Other than that, everything was very nice.
Lovely staff in a wonderful hotel with excellent food. My son and I watched Germany win the World Cup while dining in the restaurant, what more can I say, perfect.
The hotel itself is superb and befits a five star rating. It really is good. The room I had was large and thus spacious. The internet for all nights except one (I stayed five nights) was excellent and this was the basic rate. The "premium" internet at around 19 Euros a day was slower than the basic package which comes for nothing.
There were three issues: 1. I was in room 167 and the room overhangs the courtyard. The first night I had a lot of noise coming into the room even though the doors to the miniture balcony were doubleglazed. I then realized the doors were not closed properly and so called maintenance. They "fixed" it but for the rest of the week I had noise until 11pm-11.30pm and then early morning because the doors remained unsealed to a point. 2. I put a "Do Not Disturb" sign outside my door when I had to catch up on sleep from considerable long haul travel. Within half an hour of doing this, there was considerable knocking on the door so that the minibar could be checked, I pointed out the sign and the woman just asked if I had used anything! To bed I went to sleep and hearing noise in the subconcious woke up to find a bellboy walking around the room. I asked him what he thought he was doing and he said looking for missing luggage!! Two people have since suggested he was looking to make my luggage missing!! I protested at his presence - I was only in underwear and then wondered what would happen if he had done this and a woman was in bed by herself or getting out of the shower?? In the Middle East this would surely introduce police action in most cases. 3. Two days later a bellboy arrived at the door and insisted on trying to deliver a baby stroller and two suitcases to the room. I advised I had checked in two days earlier and these items were mine. He told me this was the room they were to be delivered to and this was done in a non-negotiating manner. After more dialogue, such as "no way will those items be left here", only did he realize that a mistake must have been made. I have discussed this with the hotel -soon after each occurance and then on checkout plus in a private review three days ago - but I do not think they either care or understand the seriousness of at least one of these matters!
This is really a 5 star hotel. The breakfast is absolutely perfect.
The bed is far too soft. Only the most expensive rooms are offering view to the lake, the basic room's windows are opening to an unfriendly and somewhat noisy courtyard. The prices of the attached services (coffee in the bar, minibar) are painfully high.
Elegant hotel, slightly old fashioned in a very charming way. Very nice and professional staff. Comfortable room with beautiful view of the lake. Amazing 5 courses menu with very well chosen wines at the hotel's restaurant. Pricey but worth the spending ! My wife and I will return in this hotel for longer than one single night as soon as we can, so as to be able to experience the pool, spa and other facilities. We really recommend this hotel for a classic romantic getaway.
Quite noisy motorway under the window, just before the lake. Basic (free) wifi is really slow. Premium speed should be complimentary in this kind of hotels.
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