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An der Alster 72-79, Hamburg Mitte, 20099 Hamburg, Germany – Show map
Excellent location – rated 9.2/10! (score from 1118 reviews)
Rated by guests after their stay at Hotel Atlantic Kempinski Hamburg.
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336 properties in Hamburg
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1118 verified reviews
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Hotel Atlantic Kempinski Hamburg's staff speaks: English, German
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Sauna, Fitness Center, Spa, Massage, Indoor Pool, Bikes Available (free), Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 32 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1118 reviews
Value for money
Show reviews from:
Right on the Außenalster Lake, this hotel features a free health club with indoor pool, and spacious rooms with flat-screen TV. Hamburg Main Station is just under half a mile away.
Score from 799 reviews Very good
Featuring a free spa with free indoor pool, fine international cuisine, and a private boat dock, this 5-star designer hotel stands next to the Alsterkanal Canal in Hamburg city center.
Score from 1334 reviews Excellent
This 5-star hotel in Hamburg's Rotherbaum district features free Wi-Fi, 6 restaurants and a luxurious spa with indoor swimming pool.
Score from 1114 reviews Excellent
This 4-star hotel is located right across from Hamburg Main Station. The Europäischer Hof provides a large spa with swimming pool and a 93 mile water slide.
Score from 2613 reviews Excellent
The hotel and personal was wonderful. Everything was great.
The water in the pool was cold and was not good to swin.
the room was great
The concierge recommended us a very simple, not nice location Asian restaurant even we made clear to him we want a special restaurant (we mentioned, "the best in Hamburg"). we needed to go away to find one with a taxi driver.
Excellent location at the Auster lake close to center, restaurants and train station. Nice view over the lake from the breakfast restaurant. Good quality breakfast.
The room (225) was somewhat modest for an expensive 5 star hotel (not the bathroom though which was nice) and the "view" was an ugly backyard. The bed was very soft. Wi-fi was free, but almost worthless. A better quality of wi-fi could be acquired at an extra 6 Euro/hour. One of the girls in the reception was not very accomodating.
Location is very good.Very hospitable staff.The hotel with history.
The breakfast buffe was little poor with choices of food
The ambience, excellent staff and comfort.
wifi keep disconnecting.Breakfast no variety.
Amazing rooms, I got one with Balcony (Room 476 which was AMAZING)
Comfortable beds and wonderful bathrooms. Art Deco bar was a great place for a night cap or s snack. Staff professional and engaging.
Nothing not to like
too soft bed
Staff friendly. Hotel is placed in the center of Hamburg.
Weak WiFi connection. The breakfast buffet was not impressive; to some extent no resupplied. Fried eggs with bacon served with salad garnish!!!! I think the Chef should get on top of modern cuisine. We have left the 60ties.
everything was great
wifi connection is not great...
very good hotel really kind staff it was perfect
STAFF AND HOTEL WAS EXCELLENT. LOCATION IS PERFECT RIGHT ON THE LAKE, ROOM WAS GREAT, BED COMFY AND A GREAT SHOWER.
Top hotel and Top staff . We stayed for 3 nights and we had a marvelous time in Hamburg . The 5 star and all the positive comments speak for themselve . We will definitely stay again in the hotel when we will be comin' back to Hamburg .
Beautiful, elegant hotel. Love staying here every time I get the chance. Great sized rooms, great location - easy walking to the train station and heart of the city. Great views of the lakes. Friendly and helpful staff.
Rooms are a bit hot even with AC. I'm also not a big fan of the European single duvets on king size beds
It is in an excellent location, very close to the central station and shopping areas. The room is extremely clean, I enjoy the stay very much. The restaurant bar in the lobby is very nice with a reasonable price.
Excellent hotel in every angle. They goofed with the booking. Though I booked two rooms but the had kept only one room. However the Reception staff were very helpful & polite. The converted a potential irritated customer to a happy one.
None to mention.
The service, location and Lake view. Pure luxury - old style - in modern service and facilities.
Room service was not showing up. While calling back they forgot, even the roomnumber.
Entrance lobby, bellmann, frontdesk, bar with life piano music, the room equipment: world class
Late arrivel and a early get up and a room with a very noisy aircondition in the inside yard
Everything! The ambience was exceptional and the staff were wonderful.
Location and the room
poor service at the cafe.bar on the lobby floor. I have used twice, both very poor. Both time when I was using the cafe, I have asked for hot water for tea--it didn't come until 20 min later; very slow at payment too, both times took about 20min to pay, You have to wait and wait,,,
Great location, major food street and market are just minutes away
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