the air conditioning wasn't working. They offered to give us a new room, but the air conditioning wasn't working there either, but that didn't seem to be too much of a problem. The weather was a bit chilly and we didn't need the air conditioning during our stay.
I landed in Frankfurt one day later than I had planned due to a flight delay, I informed the hotel of my delay and asked that they keep my room ready so I don't have any more delays once I arrived, they were more than happy to accommodate.
It took me abt 25minutes from the frankfurt airport (FRA) and cost close to 40euro in a taxi I got just outside the airport. I arrived at the hotel and they the room was ready. I was travelling with a friend so they gave us both key cards to the room and said they'd we can contact them should we require anything else.
I found the rooms were very clean and had all the basic necessities. The bathroom was a bit small, but cozy, and equipped with shower gel, shampoo, hand wash, and a hairdryer.
The staff were very friendly and one employee even walked out of the hotel with me and gave me exact directions to the train station (which was like a 2 minute walk from the hotel)
The wifi was very good, I had no issues in using skype and YouTube.
Overall, we had a lovely experience at this hotel and I would not hesitate to spend my next trip to frankfurt at this same place.