The minimal assistance from reception, at a large hotel chain! - no iron (bügeleisen) for the room, no method to allow use of the hotel bikes outside of very restricted prescribed hours, no maps of surrounding areas, just of timmendorfer strand - not even of Travemunde!! Lübeck?
The rooms are terribly out of date - furniture cloth is worn, old and stained; the couch is broken; there are no power outlets for charging *modern* devises like mobile phones (without unplugging a lamp or the tv); the TV is ancient; the bed was very uncomfortable; and the twin singles did not work as a double bed without moving apart overnight. The entrance door frame is falling apart.
I find the carpark cost excessive and punitive, considering the cost of the room. But it was convenient to use.
A key card, an ausweis, a beach card and a carpark card. And not even a complimentary card holder for all these? Ancient technology, huh?
Loved the breakfast buffet, with real scrambled eggs! Breakfast staff are very friendly and helpful. (but the fresh vegetables were dry every day - did you leave them uncovered in the fridge overnight....?). A great selection to satisfy any changing need.
The swimming pools indoors and out are great, although earlier opening hours on the outdoor bar would be good.
The indoor bar area is good.
Flexible checkout is a nice touch.