1. it is difficult to explain this in 2 sentences, but I will try and make my experience at the Maritim in Cologne short
2. the rate I booked was the top rate, at over 200 Euros a night without breakfast - single room !! This is excessive for a city of Cologne, which I love.
3. I asked for King bed with single occupancy, but very few hotels in Germany have king beds. I got a room with 2 single beds and the usual two small single duvet covers. Can you imagine a honeymoon couple with a bed and duvet like that?
Why would I want a single room with 2 single beds in it ? Common sense prevails!
4. There was not one single plug in the room for charging a phone or laptop or ipad, unless you unplug the TV or a standing lamp. Hello ? This in the year 2015 when nearly all travellers and hotel visitors have at least a mobile phone that needs charging?
5. I did not stay at the hotel to watch TV, but the TV must have been at least 30 years old, still the big old TV and the choice of channels was very limited. (ARD and ZDF and a few others ... a bit like in the 70's)
6. Whe I first got there, I thought a plug for charging the phone was hidden somewhere, so I moved the TV a little, which was on top of a built in desk and I discovered the desk covered in dust, I could write my name in it.
7. The room I was given had a nice view, but it was impossible to open the windows, because of the noise from the street. The first night I opened a window before going to sleep, but from 5am onwards I was wide awake because of the noise, forgetting I left the window open.
8. Bathroom: I stayed for 3 nights and I burnt myself 3 times with the hot water. When you go into the shower with the curtains shut, you can only see 2 handles. I thought one was for cold and one for hot, but the lower handle was for the bath, the top was for the shower. Each time I turned on the shower, the water was boiling hot and I got burnt.
2. Manager, who tried and did make amends for the disappointing experience. I think he realised the problems I experienced, perhaps he realised that I am a frequent traveller and that I travel and stay at hotels worldwide.