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Mercatorstr. 38, Nordend, 60316 Frankfurt, Germany – Show map
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248 properties in Frankfurt
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338 verified reviews
They speak your language!
City Hotel Mercator's staff speaks: Romanian, English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 8 per day.
Express Check-in/Check-out, Baggage Storage, Laundry, Ironing Service, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
Romanian, English, German
12:00 PM - 10:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 338 reviews
Value for money
Show reviews from:
This 3-star hotel in central Frankfurt is located just a few steps from Frankfurt Zoo and Zoo Underground Station. It has modern rooms with free Wi-Fi, 24-hour front desk and on-site parking.
Score from 574 reviews Review score
Located between Frankfurt Central Station and the River Main, this guesthouse has free Wi-Fi. Buses to Frankfurt Hahn Airport stop 165 ft away.
Score from 1430 reviews Good
Hotel Excelsior offers modern rooms with free minibar drinks and free Wi-Fi. It is just steps from Frankfurt Central Train Station, and a 5-minute subway ride from Frankfurt Convention Center.
Score from 4038 reviews Good
This hotel features a free breakfast buffet and a 24-hour front desk. It is a direct train ride from Frankfurt Airport and the Zeil shopping street is a 12-minute walk away.
Score from 829 reviews Review score
Bad TV signal, impossible to watch! No music channel!
- Very friendly staff, the guy at the reception helped us with everything we needed - Clean rooms, nice beds
- Nothing to complain in particular.
The location and the staff very good.
Receptionist approach to customer was not pleasing. Too much noise in the late night
- they made me pay cash the moment I get there. They cannot understand how credit cards work - very poor Internet, wireless diconnecting every 3-4 minutes
Real good value for money, friendly staff, well maintained, good location
The room was very nice and much more than I expected for that money.
When I arrived the reception was closed and I called the number which was written to dial after reception hours. Somebody answered only at my 4th call and seemed annoyed and didn't understand why I was calling! Finally he gave me the code which was necessary to get the room key and enter the hotel.
Stayed one night, the staff was simpel but great. The hotel was modern and great beds. Around the corner was a nice litle genuine italian pasta restaurant, very nice! Area is 30min walk from the Banhof station
Nothing to complain about really. Everything was as expected for the price.
the location is near downtown
Staff is unhelpful
location, and equipment
people is very unfriendly
We arrived after 10 p.m. but the hotel staff kindly instructed how to get the key, where to park, internet PW by phone. We are satisfy with specious bathroom, good WiFi connection. Facilities are not new but well maintained. Very easy access to centre, etc.quite OK.
Quiet location. Close to underground and not far from city centre. Free wifi in room. Didn't have breakfast so can't comment.
That the receptionist didn't automatically give us the wifi code. We forgot to ask at check in and reception closed at 9pm so had no wifi the first evening
Receptionist was very abrupt, never smiled and not very helpful.
Hotel was fine. Never really had much interaction with the staff as we were out all day. Room was clean and presentable.
Great location good price
Older building old furniture quite simple bathroom.
Wi-fi was very good. One of the receptionist was also very good and co-operative. Since the Taxi was called for me but by the time my sight seeing tour was already left ,so Hotel bear the cost of taxi calling..
I was suppose to go on a local sightseeing tour for which Hotel only booked on my request along with pick up but late no communication was transferred from day shift receptionist to evening receptionist and I missed the tour that day.
Location was excellent for us. Good value and reasonable choice at breakfast. Comfortable bed.
We had to ask to change rooms after 1 night as the first room we were given was in a poor state of repair. The worst thing was the plumbing, no plug in the wash basin and when the water went down the plughole it sent filthy, smelly water into the shower tray. The shower tray was blocked so impossibe to have a shower. The TV and one of the bedside lamps did not work. The replacement room was much nicer. We did wonder if we were allocated the first one because we had booked through Booking.com!
quiet locality, good wifi, decent breakfast
far away from public transportation, rooms were not cleaned properly, used glasses were kept unwashed
Location Cleanliness Serenity
Pillow too soft
I like that staff changed the room friendly. Cleanliness is good.
Rooms isolations, tv is only German language
Excellent location, the room was ok
The reception is open till 10pm, if you arrive later, guess, need to make arrangements in advance to get the key from your room. The walls are incredibly thin, you can hear everyone around, one night there was a loud group, it was impossible to sleep and there is noone on the reception at night to complain, but the rest of our stay was fine, as this group of people left the next day
We liked everything -- a great hotel for the money.
Room is enough warm and close to the city bu walkin distance
My room wasnt cleaned even i put the tag at the door for cleaning
Reasonably priced, convenient location - especially if you are in Frankfurt for the Christmas Markets (only two stops on the subway).
We stayed three nights in total. Each morning at approximately 7AM we were woken up loud banging noises - these noises continued for hours. We were not sure whether the noise was a result of our room being near the elevator or was being made by the housekeeping staff on their rounds. Either way, it was pretty unbearable and would definitely deter us from staying here again. The reception staff (aside from one we encountered) were at times quiet unpleasant. Wifi was not working for the duration of our visit.
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