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Mercure Hotel Frankfurt Airport
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When would you like to stay at the Mercure Hotel Frankfurt Airport?
Top
Based on
464
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United States of America
November 24, 2009
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Restaurant food is better than in most airport hotels. Surprising. Internet too slow for business applications via vpn. |
7.5 |
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Elisabet
Solo traveller
Deia, Mallorca,
Spain
November 19, 2009
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This was an excellent choice for an airport overnight in terms of convenience, cleanliness, value for money and friendly efficient staff |
9 |
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Atanas
Group
Sofia,
Bulgaria
November 12, 2009
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Yes, we liked it very much |
8 |
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Colm
Solo traveller
Tallaght,
Ireland
November 8, 2009
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Having read the reviews I had a few reservations however as it was close to the airport and my meeting location I went ahead. Emailed hotel asking to confirm shuttle bus pickup point. I was promptly responded to and the bus timetable was attached. Bus was on time and it was a 10 minute journey to the hotel. Check-in at the hotel was efficient and professional. I've seen comments that the lift is slow... it is average it wasn't an issue. Room was clean and quiet, the bed comfortable and again contrary to some other reviews I'd read there was shampoo / body wash in the bathroom. Breakfast while €17 was fine with check-out again very professional. The restaurant menu having some plain simple options would be good as people using the hotel may be looking for something quick and easy. Didn't get a chance to use the WiFi and didn't check the prices, in an ideal world internet should be free but charging for it is common across mainland Europe. |
7.5 |
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David
Young couple
Naas,
Ireland
November 5, 2009
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The restaurant was quite good, waiting staff were friendly and food was of a good quality. The hotel is described as a 4 star, if this is the case it is by far the worst 4 star i have stayed in. The "fitness" area is a small room with only cardio machines. The swimming pool was quite small but more importantly very cold. I could not get an iron and board for my room, I had to go to the top level to a small communal room that housed a dirty iron and a disgustingly dirty ironing board. This is not the standard for a 4 star hotel. There was no pay per view movie channels. The shower was a disaster, the shower head holder could not hold the head. Similar hotels give free wifi, it cost 8.00 here. I will not be returning. |
6 |
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Anonymous
Solo traveller
United States of America
November 2, 2009
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I arrived late and departed on the first airport shuttle - so all I needed was a comfortable bed and a shower and I received both. Wireless internet connection was not free. |
10 |
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Marc
Solo traveller
New York,
United States of America
November 2, 2009
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Very quiet (double door) even though the room was right at the elevator. Very clean, staff was helpful. Free Airport shuttle service is very convenient, though the driver seemed obviously 'over it' and was not helping with luggage at all. Internet access for one day was way too expensive, location is very much cut off from everything else (industrial area). Also, I am not a big fan of plastic tubs - otherwise nice design. Turned out to be not such a great value overall - stayed downtown for much less and with free internet! |
7 |
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Darren
With friends
Ettelbruck,
Luxembourg
October 27, 2009
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Convenient to take friends from Airport. The staff asked me to join A club and said this stay would be counted. But I could not see the record in my account. I made reservation for two single beds (smoking room), but they gave one queen bed. Later, they changed but non-smoking room. |
7 |
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Daniel
Mature couple
Lincoln,
United States of America
October 27, 2009
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The bar and food was excellent. It is out in the boonies, and not other place to go, we like to "circle" other bars, etc |
9.5 |
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Anonymous
Solo traveller
United Kingdom
October 23, 2009
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Clean and comfortable. Swimming pool 1 lift for a hotel of this size ! Don't plan on getting to your room quickly. |
8 |
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Jennifer
Mature couple
Brisbane, Queensland,
Australia
October 22, 2009
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Comfortable bed, great bathroom, helpful staff, very quiet. Cost of breakfast, pillows too soft |
9.5 |
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Witold
Solo traveller
Denton,
United States of America
October 21, 2009
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The location is nice, green area, one can walk into the fields is one so wishes. Yet the hotel is only 10 minutes by shuttle from the Frankfurt Airport. The personnel is very helpful. |
9 |
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Michael
With friends
Oakleigh East,
Australia
October 20, 2009
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The hotel is clean, friendly and very conveniently located to the airport. I definitely woud stay here again when transitting through Frankfurt. Compared with other hotels I've stayed with in Gemany, the breakfasts here are very expensive. |
9.5 |
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Jan
Solo traveller
Londerzeel,
Belgium
October 19, 2009
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Close to the airport No info about shuttle when arriving at T2. You have to go to T1 all to the end. A sign with info would be much appreciated or an extra stop. |
7 |
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Adrian
Solo traveller
Calne,
United Kingdom
October 19, 2009
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The staff are well presented and extremely courteous having a good command of english language. The room was good, comfortable and clean and the restaurant and menu was good food and value. I would have no problem in recommending this hotel to others and will, should the need arise, be using this hotel again. |
9.5 |
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Kwee
Solo traveller
Jakarta Utara,
Indonesia
October 16, 2009
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shuttle bus is helpful to and from airport, it takes 10 minutes if got complaint re internet connection, nobody come to see, only ask to call internet provider |
8 |
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Anonymous
Solo traveller
United Kingdom
October 13, 2009
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relatively convenient location not many shuttle buses (2 per hour) means a long wait to get to the hotel. the evening staff was unfriendly and snooty. the hotel really is quite expensive for what it offers. minimal comfort for a high price. |
6 |
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Jane
Solo traveller
GAYDON,
United Kingdom
October 12, 2009
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Good TV, Quiet, Comfortable beds. Pool OK Bit overpriced especially having to pay for parking on top of price. |
6.5 |
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Ng
Mature couple
Singapore,
Singapore
October 8, 2009
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overall is excellent, but have to pay for Wi-Fi service |
9.5 |
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Clive
Mature couple
Bielefeld,
Germany
October 7, 2009
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The free shuttle. It makes things a lot easier for accessing the airport and the city. The fact that you are unable to pay in cash. |
7 |
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Klaus
Family with older children
Abu Dhabi,
United Arab Emirates
October 3, 2009
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Close approximaty to airport and very good service. Enjoyed the good transport to and from airport. Convenient location. Good price for value. |
10 |
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Behrendt
Family with young children
Arvada,
United States of America
October 1, 2009
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The fact that the hotel clerk was able to upgrade our room at no extra charge seeing as we had children and need a more sizeable family room. |
8.5 |
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Constance
Solo traveller
Portimao,
Portugal
October 1, 2009
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The room was clean and staff at breakfast was helpful in suggesting the option of a simpler breakfast when I did not want the buffet. The staff person on reception was very unhelpful and unwelcoming. I had to wait 2 hours at the airport for the shuttle bus. The room was airless - couldn't open windows but not air conditioning. |
4 |
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Anonymous
Solo traveller
Netherlands
September 30, 2009
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Close to the airport and shuttle bus available. The pool and sauna was still open untill 22:30 so I could enjoy it after a 12 hours flight. The room was comfortable and clean. |
7.5 |
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Yvonne
Family with young children
APO,
Germany
September 30, 2009
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It was very convenient for me because I had to pick up family coming in from the states so getting a reservation through your site made it easy because Mercure own website had no bookings.....and your site saved us money! Thanks! |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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TOP Hotel Post Frankfurt Airport  Offering a wellness area and tasty cuisine, this modern 3-star hotel near Frankfurt’s international airport benefits from quick connections to the city centre and exhibition grounds. |
Motel One Frankfurt Airport  This 2-star hotel in Frankfurt's Bürostadt Niederrad district is located just off the A5 motorway and 6 kilometres from Frankfurt Airport and the railway station. A golf club is nearby. |
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