Mercure Residenz Frankfurt Messe

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning, Designated Smoking Area.

Activities

Sauna, Fitness Centre, Solarium, Jacuzzi.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Packed Lunches, Car Rental, Fax/Photocopying, Ticket Service.

Internet

Wireless Internet Hotspot is available in public areas and costs EUR 7.95 per 24 hours.

Wired internet is available in the hotel rooms and costs EUR 19.99 per 24 hours.

Check-In

From 15:00 hours

Check-Out

07:00 - 12:00 hours

Cancellation

If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.

If cancelled or modified later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 16 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 29.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed on request. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.