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Lustgarten Potsdam (0.1 miles)
Show map Mercure Hotel Potsdam City

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Hotel Am Großen Waisenhaus  

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Score from 602 reviews Wonderful 9/10

Newest reviews for Mercure Hotel Potsdam City

  • Anonymous
      Poland
    August 25, 2014

    Front desk staff unfriendly, not help at all. Small parking, no chance to find space.

    5.8

  • Eila
      Finland
    August 24, 2014

    Welcome drinks. Good parking.

    No WiFi

    8.3

  • Enrique
      Chile
    August 18, 2014

    Breakfast was really good (not included, pay extra). Location is great. Just a minute walk to the Main Station and 5 mins walk to Branderburg Street. Very clean and comfortable.

    The AC didn´t cool our room properly. It is a little bit pricy, for what the hotel really is. There is no free WIFi (big Boo!), also the Breakfast was not included in the price.

    7.5

  • Natalia
      Latvia
    August 11, 2014

    Location Food

    8.8

  • Jolanta
      Poland
    July 18, 2014

    in the process of improving the servicess, kill the cook first of all (or, at least, fire him immediately)

    5.4

  • Anonymous
      Ireland
    July 2, 2014

    Location on Havel river with boat trips right below hotel. Air conditioning which was great as it was very hot during our stay. Parking available. Breakfast expensive but worth it as very broad range available and lovely to sit on terrace overlooking river. Bar open late at night when came back from the city

    Whover came up with the room layout must never stay in a hotel her/himself - theres a glass door with a gap at the bottom for the bathroom and its about 2 feet from the head of the person sleeping on that side of the bed. It would have been simple to either have a solid door or put the door on the other side of the bathroom in the area when you come in the door of the door. As it is if you're sharing a room you'd need to be very comfortable with the person you're sharing with!

    9.6

  • Peter
      United Kingdom
    June 24, 2014

    Breakfast. Reception staff. Cleanliness.

    Charge for WiFi, it is 2014. Air con in rooms poor.

    8.3

  • Aneta
      Netherlands
    June 6, 2014

    Location, public transport accessibility, restaurant, view on the city, breakfast, the city itself.. all perfect.

    WiFi access is not of these days. Buy a non handy expensive card with some code you need to enter. Only works on 1 device. This is way to ancient and a Mercure Hotel not worthy.

    8.8

  • Anonymous
      Australia
    May 30, 2014

    The room

    Only had a smoking room available when I requested non smoking. The smell gives me headaches so I therefore didn't get a good night sleep. They weren't apologetic at all.

    6.3

  • Jennifer
      United Kingdom
    May 19, 2014

    €12.50 extra for wifi. This should be included in the price as standard.

    5

  • Jane
      Sweden
    May 6, 2014

    Situated in the habour by the sightseeing boats.

    Parking not garated. We had to park at the Centralstation, 5 min walk away. The breakfast was good but to expencive

    7.5

  • Anonymous
      Denmark
    April 23, 2014

    There is no free wifi internet connections. I was surprised because the hotel took the payment exactly we booked the hotel, so it means one month before we stayed there, we paid the hotel. the idea of putting standard room near the lift is not good at all, because it was too noisy.

    4

  • Ian
      United Kingdom
    December 21, 2013

    Excellent location Good restaurant and attentive staff

    Room design was poor. A double room without wardrobe or drawers and bathroom facilities need reviewing

    8.3

  • Carolyn
      Australia
    October 14, 2013

    The room was clean and the hotel is easy to reach from the station.

    The bathroom is poorly designed with the shower door acting as the toilet door. If the toilet is used during the night the light wakes others up. The door was also unstable. The person in the room above woke us up both mornings with high healed shoes.

    7.1

  • Anonymous
      Poland
    September 9, 2013

    Clean rooms, nice staff, very good location

    9.5

  • Anonymous
      Czech Republic
    September 5, 2013

    hotel just in the centre of the city

    no free wifi no free car parking (10 Euros)

    5.8

  • Anonymous
      Germany
    August 17, 2013

    Great location, close to city and main station, great service from reception and in restaurant

    Musty smell in bathroom/shower, only 2 vegetarian options in restaurant but they did improve on a menu sans meat when I mentioned I was vegetarian

    9.2

  • Pernille
      United States of America
    August 11, 2013

    It was very hot and the air conditioning worked very well. In fact we moved from another hotel where the a/c did not work.

    The room was a bit small for 2 adults.

    10

  • Janine
      United Kingdom
    July 14, 2013

    very nice hotel and staff very friendly and polite and helpful...hotel was clean and location is perfect too...would come back

    10

  • Beat
      Switzerland
    July 1, 2013

    The central location within walking distance to the old town, the parking lot.

    The tiny room, the already oopened bottle of mineral water in the room, the glass bathroom wall towards the bedroom (so your companion is awake due to the bathroom light if you got to the bathroom !), the very unfriendly and unefficient staff at reception

    5

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