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Newest reviews for Motel One Berlin-Alexanderplatz

  • Peter
      United Kingdom
    2 September 2014

    Shower - BED - 24 hour reception and service - BREAKFAST - staff - TV - value for money - CONSISTENCY ACROSS THE CHAIN - highest levels of cleanliness .

    10

  • Michael
      Australia
    31 August 2014

    Location, clean room, comfortable, friendly staff, breakfast

    7.5

  • Willy
      Brazil
    28 August 2014

    Excellent location. The hotel is basically correct in all aspects.

    Double beds are in fact two single beds together. They don't change sheets everyday. No freezer inside the room.

    7.9

  • Aleksandr
      Lithuania
    19 August 2014

    Color of the hotel interior.

    Although I was asking for parking during booking this hotel on line, No hotel parking has been provided to me. I was also calling the hotel before cancellation time to confirm if parking in the hotel available. I got answer, what they have the parking very close, so I decide not to cancel. When we came to the Hotel (evening of 8 of August) after long trip and we were very tired, we got some very confusing and unhelpful explanation about the parking place. The map showing the parking place was absolutely confusing. And the parking was not so close as we were promised. So I thing it is very Not professional service of receptionist. The good thing the Young Man on reception was very polite and apologizing for mistake he did. BUT the white hair women (working on reception same time) was absolutely rude, unpleasant and not friendly, when I started to tell here about my confusion with the parking. Yes I was raising my voice, but it is understood, as the hotel staff should be professional and never rude with the guests. I think this women working in wrong place if she is so rude.

    3.8

  • Peter
      Kenya
    17 August 2014

    My fiance and I found the hotel very comfortable and clean. The location was definitely the best part - it was right in the heart of the city, walking distance to many sites, but also easily connected by bus and train to anywhere you would like to go. Would certainly return if I came to Berlin again.

    9.6

  • Anonymous
      Netherlands
    22 July 2014

    comfort. new room. clean

    with google maps not findable; because the street runs on the other way of the alexanderplatz as well.

    7.5

  • Carrie
      Ireland
    8 July 2014

    The location is fantastic for sightseeing. The staff were so helpful the receptionist used his own charger to change my phone when I forgot my adaptor. Free late check out and they kept our bags hassle free for the day.

    9.2

  • Argyrios
      Greece
    26 June 2014

    Excellent location at the very heart of Berlin! Modern, clean hotel with fine rooms.

    The plumbing at the toilet basin had a little problem.

    9.2

  • Hsueh
      Taiwan
    17 June 2014

    Location is very, very, very good. Although next to the train tracks, the room was quiet. Walk to the Museum Island just 15 minutes. Take the S-Bahn to the East Side Gallery is also very convenient.

    10

  • Anonymous
      Thailand
    12 June 2014

    near bus station which is easy to go to tegel airport. Near alexanderplatz train station. Room is small but very clean. Breakfast is good.

    nothing

    9.2

  • Anonymous
      Germany
    29 May 2014

    I am all for the simplicity of the design typical of Motel One. It has a great location.

    I reserved a long time in advance and had been to Motel One, same location, twice before - this was not honored in any way. On the contrary. Our room was in the 1st floor. We were told that if we wanted a better room, we should have called!!!

    9.2

  • Amanda
      Australia
    15 May 2014

    Well located for walking tours, public transport and airport bus. Good breakfast choices and reception staff very helpful.

    Room a bit small. Hotel guests very noisy and inconsiderate at night.

    7.9

  • Virginia
      Australia
    4 May 2014

    Attention staff Simple but well designed room

    Basin in bathroom needed either soap or hand wash dispenser. Having to unscrew little bottles of bath gel was awkward

    8.8

  • Anonymous
      Germany
    24 April 2014

    Double rooms too small.

    7.5

  • Zohar
      Israel
    23 April 2014

    The location is fantastic, just a few minutes by foot from Alexanderplatz station. The crew is very kind and helpful. The hotel is pretty quiet and not noisy.

    The price is a bit high

    9.6

  • Alessandra
      Belgium
    23 April 2014

    The staff was kind and helpful. The location is great, close to Alexanderplatz, and all the public transport stations and stops. From the train station there is a direct train to Schonefeld Airport.

    The breakfast is not included. However, if you choose to have it, it is cheaper than in other hotels and in bars in the surroundings, and quite rich too.

    10

  • Cathy
      Ireland
    23 April 2014

    Excellent location and very, very friendly staff. Loved the shower. Very modern and spacious rooms.

    The double bed was actually two single mattresses pushed together to form a 'double bed.' It had two separate single sized blankets too. Disappointing for a young couple. The WiFi was awful too. Saying that though, we'd definitely return because of the location of the hotel.

    8.8

  • András
      Hungary
    23 April 2014

    It's located in a great place we could reach everything in a few minutes walk.Good places to eat near the hotel. Everybody was very kind and polite. Rooms are very small but beautiful and clean. If you want to spend much time visiting the city and sightseeing as much as possible then it is the best place to spend a couple of days. We recommend it!

    The only thing we didn't like so much: having breakfast in the lounge. Tables and chairs are not so comfortable to have breakfast and it was very crowded in the morning we had to wait to sit down.We missed hot food for breakfast, omlette, sausages, bacon...etc. the variety was the same everyday. Although coffee and bakery products were very very delicious!

    9.2

  • Anonymous
      United Kingdom
    6 April 2014

    Location really excellent, and the staff were very efficient and helpful.

    Noise from other room doors, and outside.

    7.9

  • Barbara
      Belgium
    5 April 2014

    The location is excellent and no noise could be heard from the streeet. Everything was modern and clean and staff friendly and helpful.

    I would prefer to have a chair with a back on it in the room, and not a stool, as I do work in the evening using my computer and sitting on a stool for any length of time gives me a back ache.

    9.6

  • Ann
      Belgium
    18 March 2014

    I really like the concept of Motel One: great comfort and service for an affordable price! I love the spacious rooms, the rain shower, the fire place television and the spacious lobby/lounge where you can sit whenever you feel like it. The wifi works very well, also with apple devices and the breakfast offers everything you need to start the day well!

    Nothing.

    9.2

  • Robert
      Ireland
    20 January 2014

    Free WiFi

    Room smaller than other Motel 1 hotels i have stayed in. Stool and desk not suitable for working at. Too small, & stoo, not comfortable

    7.1

  • Hans
      Spain
    19 January 2014

    The location is great. The design pretty modern and the room has almost everything you need.

    The wifi is not working properly with any apple device. The staff at the desk was clueless and gave me a hotline which can only be called for free from a German phone, there is no phone in the room

    8.3

  • Jose
      United Kingdom
    13 January 2014

    Everything.

    10

  • Meredith
      U.S.A.
    13 January 2014

    The location of Alexanderplatz was super for the group of 7 family and friends gathering from France and USA for four nights before heading to Quedlinburg!!! So much to do & see right there plus connections easy. Our group enjoyed the breakfasts & the bar area plus the lovely Thai restaurant just next door where they set up our table for 9. Hotel staff excellent, friendly knowledgable. Price is right.

    10

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