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Newest reviews for Motel One Hamburg-Alster

  • Lauren
      Australia
    August 20, 2014

    Bed was big and super comfy, the breakfast was amazing, well worth the money. Staff were really helpful, I would definitely stay here again.

    Nothing everything was great

    10

  • Nili
      Israel
    August 12, 2014

    the location

    8.8

  • Amol
      India
    July 27, 2014

    Ideally located metro next to hotel. One stop from central station. 10 mins walk from alster waterfront. Excellent choice in hamburg. They also have a lobby lounge bar which serves drinks in the garden for a great price.

    Everything was good.

    9.2

  • Juan
      Australia
    July 24, 2014

    Clean, comfortable , great location, reasonable price. I will come back.

    Need more soap in the bathrooms

    10

  • Sharon
      United Kingdom
    July 22, 2014

    Pleasant modern hotel, in a good location near the Alster.

    A minor point but nonetheless: neither soap nor hand wash liquid were provided in the bathroom, which meant we had to wash our hands with shower gel.

    9.6

  • Gerhard
      South Africa
    July 21, 2014

    Clean facilities, friendly staff and I will revisit the Motel One group Hotel's.

    No safe in the room

    9.6

  • Xin
      Singapore
    June 28, 2014

    The location was great, Sbahn entrance is just right at the door step. There is a supermarket nearby. Breakfast is always great but could use some hot food.

    Nothing. Motel One is always great and will be staying there again.

    7.9

  • Anonymous
      Germany
    May 27, 2014

    clean, quiet, nice staff, close to U-Bahn (right in front of the hotel), close to the sightseeing areas

    It was better if we had at least a water boiler in the room. Although the facilities were already mentioned and we were aware of that.

    9.2

  • Angela
      United Kingdom
    April 24, 2014

    the hotel looks new and there's free wifi all over the building

    location is not ideal and there's limited choice at breakfast

    5.4

  • Wei
      Singapore
    April 22, 2014

    This hotel is suitable for short stay, the staff have been helpful. The breakfast is value for money

    No water boiler in the room, wifi is very unstable.

    7.1

  • Ian
      United Kingdom
    April 12, 2014

    Very convenient for public transport and within walking distance of Hauptbahnhof. Buffet breakfast selection was very good.

    Air conditioning in my room was not working so it was uncomfortably warm for the 5 nights of my visit. When I reported the problem the window was opened but the air conditioning was never fixed.

    7.1

  • Paul
      United States of America
    April 8, 2014

    Truly excellent central location just by a U-Bahn station. Efficient, friendly, reasonable and comfortable.

    No access to tea or coffee in the rooms. Internet was unreliable and crashed a lot in the room so lots of people crowded the lobby to get online with their computers. No bathtub, only a shower.

    7.9

  • Christine
      United Kingdom
    March 13, 2014

    Great breakfast, friendly staff, great location, good value for money

    Rooms were bit small (but were very clean and comfortable), wifi didn't work

    9.6

  • Anonymous
      Germany
    March 11, 2014

    We really enjoyed our stay at the Motel One. This Motel One has a professional stuff: front desk service was helpful and the room was clean and the breakfast buffet was awesome! I was delightly surprised about how fress the food was. Only like 20 steps and you will arrive to the U1-bahn stop. We slept good/well in this Motel One which was important before a long car drive back home.

    The tables and the chairs in the lobby were a little bit too modern for purpose to having a breakfast Still the athmospere was great!

    9.2

  • Anonymous
      Turkey
    February 25, 2014

    location, clean, comfortable, price-performance ratio top

    9.6

  • Michael
      Australia
    February 8, 2014

    This is a fairly typical hotel for this concept chain: small but well-designed rooms, reasonable service, very nice design, very reasonable prices. The idea is that you use the lounge as an extension of your room and that consequently the size of your room is not that important; and in this hotel this works well (although by no means in all Motel One hotels -- the one in Berlin Kreuzberg is a good example how not to do it). Tip: if you don't mind the noise of the main road too much (you will hardly hear it with your windows closed anyway), then ask for a room on one of the top floors on the Northwest (front) side, i.e. rooms ending in x01 or x02: they have great views across the Alster lake!

    Service staff is friendly but occasionally a bit overloaded.

    7.1

  • Can
      Germany
    January 4, 2014

    I loved it, like every time I stay here. WiFi, location, panoramic view, cleanliness, bathroom, comfort...

    Breakfast is in the lobby and you have to eat on the coffee tables which are too low. No soap, only shower gel for hair&body.

    9.2

  • Anonymous
      Netherlands
    January 1, 2014

    Clean room, nice design, well isolated (no noise from other rooms or outside). Beautiful lobby. Underground-station is very nearby, right by the hotel entrance. Wifi was a bit difficult to access, but after that the connection was fine.

    Room was small for two people, small bathroom, no hand soap. It took very long to get hot water in the shower. Breakfast-area is cluttered, everyone is seated very close to one another and the tables are tiny. It's hard to pass between one table and the next if you want to get some more breakfast from the buffet, because the tables are so close together. Busy hotel.

    6.7

  • Huseyin
      Turkey
    November 5, 2013

    Staff was good. Facilities are excellent. Breakfast at Euro 7.50 is amazing (You can only have a cup of coffee and a piece of crossaint if you want to have breakfast outside) Location was extremely good. Walking distance to Main train station and city centre (6-7 min) Our third stay there and will definetely come back again.

    There may be more tv channels (especially some music channels)

    8.5

  • Richard
      United Kingdom
    September 29, 2013

    The high quality shower & fittings.The well thought out room design.Motel One are the best of the budget chain hotels by a long way in our opinion

    Leaving.

    10

  • Yuanxin
      China
    September 15, 2013

    Great location. Metro station just nearby. Easy access to all over the city. A LIDL supermarket just several steps away. Extremely clean room with good facility and free wi-fi. Very cost effective in central Hamburg.

    Relatively small room. But what can you expect for more in central Hamburg? Not a problem at all.

    9.2

  • Galina
      Russia
    August 20, 2013

    Location

    The building just opposite the window.

    7.5

  • Marilyn
      United States of America
    August 19, 2013

    The location next to the train station made it easy to navigate through Hamburg. AC worked wonderfully!!!

    After having a wonderful experience at Motel One-Salzburg, we were disappointed with the treatment we received at Hamburg. They were nice enough it's just that our expectations were high since our Salzburg experience was over the top when it came to customer service.

    2.9

  • Elzbieta
      Poland
    August 13, 2013

    standard MOTEL ONE - sufficient for short visit

    "crowdy" breakfast - breakfast only till 10 AM and there was a queue awaiting for entrance

    7.9

  • Mark
      Australia
    July 25, 2013

    Good location, however if you walk out and turn left you will think you are in istanbul. Train station close and easy to get to city

    Guy on reception a bit up himself when checking in. Others were ok

    7.5

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