Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
Motel One Hamburg-Alster
Steindamm 102, Hamburg Mitte, 20099 Hamburg – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
6 Reasons to Choose Motel One Hamburg-Alster
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
326 properties in Hamburg
Including hotels, apartments, villas and more.
724 verified reviews
We speak your language
Motel One Hamburg-Alster's staff speak: English, German
Booking is safe
When you book with us your details are protected by a secure connection.
Food & Drink
Private parking is available on site (reservation is not needed) and costs EUR 11 per day.
24-Hour Front Desk, Baggage Storage
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children from 0 to 6 year stay free of charge when using existing beds.
Free! All children from 7 to 12 year stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Motel One Hamburg-Alster accepts these cards and reserves the right to pre-authorize your card prior to arrival.
All children over 7 years old staying in their parents' room are charged for breakfast (see Hotel Policies).
Please note that extra beds are not available for children over 12 year, however some rooms are available with connecting doors.
Based on 724 reviews
Show reviews from:
Popular Hotels in Hamburg
Prizeotel Hamburg-City offers contemporary rooms with free WiFi access. The hotel is centrally located in Hamburg.
Score from 730 reviews Excellent
This 3-star, non-smoking hotel is in the Hohenfelde district, 10 minutes by train/subway from central Hamburg. Holiday Inn Express Hamburg offers modern rooms with a flat-screen TV.
Score from 2378 reviews Very good
This modern hotel in Hamburg features spacious rooms with a flat-screen TV, a stylish lobby and free Wi-Fi. The Michaeliskirche church is just a 3-minute walk away.
Score from 537 reviews Excellent
This modern 4-star hotel with 24-hour front desk is in central Hamburg, 330 yards from the CEE Exhibition Centre.
Score from 473 reviews Very good
Bed was big and super comfy, the breakfast was amazing, well worth the money. Staff were really helpful, I would definitely stay here again.
Nothing everything was great
Ideally located metro next to hotel. One stop from central station. 10 mins walk from alster waterfront. Excellent choice in hamburg. They also have a lobby lounge bar which serves drinks in the garden for a great price.
Everything was good.
Clean, comfortable , great location, reasonable price. I will come back.
Need more soap in the bathrooms
Pleasant modern hotel, in a good location near the Alster.
A minor point but nonetheless: neither soap nor hand wash liquid were provided in the bathroom, which meant we had to wash our hands with shower gel.
Clean facilities, friendly staff and I will revisit the Motel One group Hotel's.
No safe in the room
The location was great, Sbahn entrance is just right at the door step. There is a supermarket nearby. Breakfast is always great but could use some hot food.
Nothing. Motel One is always great and will be staying there again.
clean, quiet, nice staff, close to U-Bahn (right in front of the hotel), close to the sightseeing areas
It was better if we had at least a water boiler in the room. Although the facilities were already mentioned and we were aware of that.
the hotel looks new and there's free wifi all over the building
location is not ideal and there's limited choice at breakfast
This hotel is suitable for short stay, the staff have been helpful. The breakfast is value for money
No water boiler in the room, wifi is very unstable.
Very convenient for public transport and within walking distance of Hauptbahnhof. Buffet breakfast selection was very good.
Air conditioning in my room was not working so it was uncomfortably warm for the 5 nights of my visit. When I reported the problem the window was opened but the air conditioning was never fixed.
Truly excellent central location just by a U-Bahn station. Efficient, friendly, reasonable and comfortable.
No access to tea or coffee in the rooms. Internet was unreliable and crashed a lot in the room so lots of people crowded the lobby to get online with their computers. No bathtub, only a shower.
Great breakfast, friendly staff, great location, good value for money
Rooms were bit small (but were very clean and comfortable), wifi didn't work
We really enjoyed our stay at the Motel One. This Motel One has a professional stuff: front desk service was helpful and the room was clean and the breakfast buffet was awesome! I was delightly surprised about how fress the food was. Only like 20 steps and you will arrive to the U1-bahn stop. We slept good/well in this Motel One which was important before a long car drive back home.
The tables and the chairs in the lobby were a little bit too modern for purpose to having a breakfast Still the athmospere was great!
location, clean, comfortable, price-performance ratio top
This is a fairly typical hotel for this concept chain: small but well-designed rooms, reasonable service, very nice design, very reasonable prices. The idea is that you use the lounge as an extension of your room and that consequently the size of your room is not that important; and in this hotel this works well (although by no means in all Motel One hotels -- the one in Berlin Kreuzberg is a good example how not to do it). Tip: if you don't mind the noise of the main road too much (you will hardly hear it with your windows closed anyway), then ask for a room on one of the top floors on the Northwest (front) side, i.e. rooms ending in x01 or x02: they have great views across the Alster lake!
Service staff is friendly but occasionally a bit overloaded.
I loved it, like every time I stay here. WiFi, location, panoramic view, cleanliness, bathroom, comfort...
Breakfast is in the lobby and you have to eat on the coffee tables which are too low. No soap, only shower gel for hair&body.
Clean room, nice design, well isolated (no noise from other rooms or outside). Beautiful lobby. Underground-station is very nearby, right by the hotel entrance. Wifi was a bit difficult to access, but after that the connection was fine.
Room was small for two people, small bathroom, no hand soap. It took very long to get hot water in the shower. Breakfast-area is cluttered, everyone is seated very close to one another and the tables are tiny. It's hard to pass between one table and the next if you want to get some more breakfast from the buffet, because the tables are so close together. Busy hotel.
Staff was good. Facilities are excellent. Breakfast at Euro 7.50 is amazing (You can only have a cup of coffee and a piece of crossaint if you want to have breakfast outside) Location was extremely good. Walking distance to Main train station and city centre (6-7 min) Our third stay there and will definetely come back again.
There may be more tv channels (especially some music channels)
The high quality shower & fittings.The well thought out room design.Motel One are the best of the budget chain hotels by a long way in our opinion
Great location. Metro station just nearby. Easy access to all over the city. A LIDL supermarket just several steps away. Extremely clean room with good facility and free wi-fi. Very cost effective in central Hamburg.
Relatively small room. But what can you expect for more in central Hamburg? Not a problem at all.
The building just opposite the window.
The location next to the train station made it easy to navigate through Hamburg. AC worked wonderfully!!!
After having a wonderful experience at Motel One-Salzburg, we were disappointed with the treatment we received at Hamburg. They were nice enough it's just that our expectations were high since our Salzburg experience was over the top when it came to customer service.
standard MOTEL ONE - sufficient for short visit
"crowdy" breakfast - breakfast only till 10 AM and there was a queue awaiting for entrance
Good location, however if you walk out and turn left you will think you are in istanbul. Train station close and easy to get to city
Guy on reception a bit up himself when checking in. Others were ok
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.