Mövenpick Hotel Hamburg    

Korkealaatuinen, hieno huone

-

Great staff and right next to Metro station

Rooms were too futuristic for us and the general nieborhood, near the hotel, was not too good

Well-trained, competent and friendly staff. Cleanliness and comfort. Architecture and design. Excellent food and wine. The calm atmosphere. Location and view.

The unique and distinctive architecture of the hotel built in a converted water tower. The breakfast service was excellent with wide variety of foods. A first-class hotel.

The only thing that prevents me from giving an Excellent grade to the staff was an unpleasant experience I had with one of the bartenders who was somewhat pedantic (to put it mildly) in correcting a couple of minor mistakes I made when I tried to speak to him in German. I realize I have a long way to go before I'm fluent; I'm still learning the language. To be entirely fair, all the dining and desk staff were very friendly and helpful during my stay.

The design og the hotel

I was missing a viewpoint from the top of the hotel

Great service. Very friently staff. Nice premices.

I liked the atmosphere and the breakfast was phantastic

Absolutely excellent staff, great location, very close to lively Sternschanze district. Very unusual and interesting hotel design.

Nothing

Great conversion of old building which made it interesting to stay in. Nice bar - great staff. On giving details while checking in they noticed it was my birthday. Not only gave us free prosecco in bar that evening, when I returned to room later I discovered they had left me a birthday cake. It is a long time since I have been treated as a valued customer in such a nice way - will go there again and recommend it to others wholeheartedly, real customer service.

Location is great. I like the atmosphere and the set up. It is after all hotel in old water tower. They were kind enough to check us early.

Rooms are a bit dark due to small windows. The hotel asked me up front if I want two single beds or a double, but did not respect my selection at the end. Staff seemed to be very busy (both reception and restaurant).

Friendly staff. Excellent breakfast. Fast internet, although I would prefer it included in the room cost.

Waling path from hotel to University district remained snow and ice covered for my entire stay. Perhaps the hotel could put pressure on the park, where the hotel is located, to clear the path.

Me and my girlfriend were at a bit of a loss as where to stay during our hamburg trip until we saw the Movenpick Hamburg hotel. The pictures drew us in to start with, what an impressive structural hotel that impressed even more on arrival. The staff were very welcoming on arrival and check in was very easy, made you feel very at home. The superior room was very impressive, suitable size for two and a very reasonable price when compared to the standard room. It had a very nice bathroom, large double bed, hot drink facilities, tv (not used once, the city and hotel provide far more entertainment), safe, minibar and more than enough hanging space. There wasn't an iron but the staff were more than happy to provide one, i asked on the way out to explore hamburg and it was waiting when i got back, very impressed. We chose to stay in for two nights, one night spent getting room service which arrived in no more than 20 minutes, amazingly cooked and a very reasonable price and the other was spent in the restaurant. The hotel had an offer for two on which we took advantage of, and it was by far the best meal i've had when i've been out, the food was delicious and the staff were extremely attentive. The cave bar has a happy hour every evening which is definitely worth a visit, a wide range of cocktails and friendly staff in an amazing environment. We have already planned to go back and are saving up for the tower suite!

The only downside was the distance to walk from the hotel to the areas we explored in hamburg but then on the last day we found a train station 2 minutes walk away, don't make the same mistake (although in the summer the walks would be very nice)

Staff were very helpful, particularly in resolving a travel problem.

Lack of tea/coffee making facilities in room

nice architecture

no bath, only shower internet as an extra breakfast expensive

The building is amasing

the offer for Spa could be improved, for the moment sauna only..

The style of the hotel it's relaxing friendly and helpful staff and the location is easy to main tourist areas

Excellent staff and amazing building. We were upgraded to a lovely room with a fantastic view, the Cave bar was fantastic with great happy hour cocktails

Marvellous hotel in a park a slight distance from the city centre, but conveniently located just across from an U-Bahn station. Very comfy. And the staff were sweetly tolerant of my attempts to speak German.

Er, nothing springs to mind.

Everything is perfect.

Internet is a bit expensive. I also didn't try breakfast there so can't say anything about it... but there are several perfect places for breakfast in surroundings.

A very neat and comfortable room. Friendly staff. Good location, right opposite S Bahn station.

The lift is very slow. Paths around the hotel very icy, steep and slippy.

Proximity to railway station and many good and cheap eateries in Sternchance.

On our second stay we were offered a "superior" room on floor 8 because a "standard" room (floors 6 and below) was not available. This room was exactly the same as our previous standard room on floor 6 except for the slightly higher elevation, possibly heating the bathroom floor and a coffee maker. For us the only significant difference was the coffee maker for which we paid a premium of about 100 Euros, which translates into about 50 Euros per cup of coffee which to me was exceptoinally poor value for money.

The design of the hotel was extraordinary.

The air quality in Hamburg was poor due to industry.

Very original design: An old water tower renovated in very unusual form into a hotel. Great for a city hotel.

The rooms are small but then one does not need more in a city hotel. There was also very little closet space so that we did not even unpack.

Gorgeous and creative design. Really enjoyed the Cave bar downstairs and the room itself - excellently done.

Interesting hotel as it is an old water tower, it is also right in the city centre, I used to live in Hamburg so know the city really well , this hotel was an obvious choice.

Having to pay for the internet, (expensive) in a quality hotel such as this, in this day and age is just not on