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Baselerstr. 50, Gutleutviertel, 60329 Frankfurt, Germany – Show map
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Hotel National Frankfurt's staff speaks: English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 15 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 901 reviews
Value for money
Show reviews from:
Hotel Excelsior provides modern rooms with free minibar drinks and free Wi-Fi. It's just steps from Frankfurt Central Train Station, and a 5-minute underground ride from Frankfurt Trade Fair.
Score from 4087 reviews Good
This 4-star hotel is in a 100-year-old building beside Frankfurt Central Train Station. It offers free Wi-Fi, full breakfasts, and soundproofed rooms with free minibar.
Score from 1372 reviews Good
Located across from the Frankfurt Main Train Station, this 4-star hotel has modern rooms and a spa area with indoor pool and city views. Frankfurt’s Old Town district is a 15-minute walk away.
Score from 1502 reviews Good
Just 100 yards from Frankfurt Central Station, this 3-star hotel offers free Wi-Fi, air-conditioned rooms with flat-screen TV, and a 24-hour front desk. It is across from Baseler Platz tram station.
Score from 1827 reviews Excellent
Good checkin staff. Very close to railway station, and therefore good transport to airport. Room very comfortable.
Spoilt by very poor staff service at breakfast. I arrived halfway through their service time at 9.00am and was made too feel I was in the way as they set up for lunch. Previous guests had coffee pots on their tables but all I was offered was instant coffee and hot water. I asked for proper coffee and was given a half used pot from a table where the guests had finished. Food selection good, but staff very bad
Room was ok, but breakfast was excellent.
The location of the hotel is convenient, it's very near by the main train station.
Maybe it's because we lived in the last room along the aisle, the Wifi didn't cover our room (?), we had to go to the lobby to use it.
The hotel is centrally located. Just 4-5 minutes walk from Frankfurt HBF. There are countless restaurants in the vicinity
The WiFi was slow in my room. I had to go out to the lobby every time I wanted to download my emails.
Apart from the one negative experience our stay was excellent.
a couple of guests checked in at 3am next door to us and were very noisy e.g. slamming doors and shouting for 3 hours. Was awake from 3am until 6:30. A good idea to remind guests at checkin to be quiet (yes, just like kids)
The location which is near to Train station, breakfast considered not bad. When checking out, there is a nice staff whom inform us to be at the airport earlier if we want to claim VAT. The rest of the staff were rather cold including those at the breakfast.
The wifi kept dropping, the hotel should do something about it. The fact that there is no password required to log in could be the reason as many people may log on at the same time?! It is one of the worst wifi connection I ever had. On 31 December 2014, both our cards could not enter our hotel room, went down to reception to activate both cards. Staff at the reception activated one and I requested both cards to be activated, he asked why I needed two cards, I told him it is not necessary that we go out together. He told me if he activated both cards, one may not work? What reason is that? I insisted and he activated unwillingly (by telling me that if I want he will do it) and gave the second card to me by placing the card on the reception desk instead of passing the card to my hand, this leaves a very bad impression on the hotel. This is not how he should treat his guests, I don't know what's wrong with him.
Beautiful old building, staff excellent, big room, high ceilings, big opening windows, good bathroom , good Indian food next door, convenience store opposite
Location of hotel next to station. Traditional nature of building which was well looked after. Good value for money
Location was excellent. Right across from the main train station and public transportation. Breakfast was free and good. Room was a decent size for European standards. Furniture was outdated but bathrooms recently remodeled. Beds comfortable but linens were old and mismatched. Good for a short stay if you're not expecting much.
For a stay in December, our room was never warm even with the radiators on all day. The water from the sink on our first night was never warm. Our safe was broken. The hot water pot provided was not usable as it was filthy. The hallways are dark but the noise of the salon can be loud. One of our towels was dirty.
The hotel was perfect and the breakfast had everything you could imagine, not just a cold buffet but hot food as well. Would definitely stay at this hotel again.
There was not anything to dislike.
The location is okay, very near to Frankfurt hbf train station
Very old facility, bedding, looks like not clean. Breakfast was cold.
Location is excellent, walking distance from city center, alternatively 1minute from main train station to go anywhere in town. Breakfast included is also nice.
Wi-Fi signal is quite weak, OK to check something but definitely not to conduct business.
Nice hotel, close to the station. You can still see the grandeur of the past although today it's a 'normal' hotel.
Complained on the size of the room and got a pretty large family suite. Nothing special for breakfast, but decent.
You have to ask and insist to get what you have booked. First they refused to give me a parking spot, I insisted, they backed off. Secondly the room we were given hasn't been cleaned yet and moreover too small. So we complained and got a pretty large family suite. Neighborhood is quite ugly.
The price! And the staff were nice and efficient.
the hotel is really excellent choice for people who visit Frankfurt for first time as it is near from main station Also breakfast is rich of types of food Many of staff is really so helpful
Location is handy beside the main station
Walls very thin and I heard all the sounds from the next room and corridor through the night
Staff are very rude
Location is good for people who do not know the town and arrive to the train station. The interiour of the hotel, as such, was nice and the room was large.
They did not porvide us with the double bed, as we ordered (there was an option in the reservation). And we could not enjoy ourselves to the fullest because of that :( Personnel was very rud (each of three different receptionists). Internet connection is very slow.
free WiFi, near to train station
dirty room: dirty bed linen, dirty bathroom (hairs in toilet and basin), off odours in the room
great location, warm room, value for money, breakfast was reasonable.
staff at night was not kind and helpful.
We were looking for accommodation with parking space. But this hotel has limited parking and we were surprised when we had to look where to park the car somewhere in the city. Receptionist in the evening was very rude and not helpful, even shouting loudly at us!
Location is good
The room service is bad...they just open the room to clean it when you are still there.
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