Hotel Neu Heidelberg

General

Restaurant, Bar, Newspapers, Garden, Terrace, Non-Smoking Rooms, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, All Public and Private spaces non-smoking.

Activities

Sauna, Hiking, Cycling.

Services

Meeting/Banquet Facilities, Airport Shuttle, Laundry, Dry Cleaning, Currency Exchange, Bicycle Rental, Shoe Shine, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wireless Internet Hotspot is available in the entire hotel and costs EUR 5.00 per hour.

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 - 22:30 hours

Check-Out

07:00 - 11:00 hours

Cancellation

If cancelled or modified up to 2 days before date of arrival, no fee will be charged.

If cancelled or modified later, 80 percent of the first night will be charged.

In case of no-show, the first night will be charged.

Children and extra beds

All children under 3 years stay free of charge when using existing bedding.

All children under 2 years are charged EUR 15.00 per night and person for cots.

All older children or adults are charged EUR 25.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

Visa, Euro/Mastercard

The hotel reserves the right to pre-authorise credit cards prior to arrival.