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Neue Kräme 23, Frankfurt City Center (Old Town), 60311 Frankfurt, Germany – Show map
Excellent location – rated 9.3/10! (score from 373 reviews)
Rated by guests after their stay at City Centre Hotel NEUE KRÄME am Römer.
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372 verified reviews
They speak your language!
City Centre Hotel NEUE KRÄME am Römer's staff speaks: Turkish, Slovak, Spanish, English, German
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Wireless Internet Hotspot is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Turkish, Slovak, Spanish, English, German
From 2:00 PM
11:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 20 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 373 reviews
Value for money
Show reviews from:
This hotel is in central Frankfurt, a one-minute walk from the Zeil shopping street and Konstablerwache Station. It features a 24-hour front desk.
Score from 412 reviews Good
This 4-star hotel in central Frankfurt offers rooms with free internet via cable, a spa area, and easy access to public transportation. The Zeil shopping street is a 3 minute walk away.
Score from 864 reviews Good
This 4-star hotel is in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna, gym and massages.
Score from 1857 reviews Very good
Just a quarter mile from Frankfurt Central Train Station, this modern, 3-star hotel has soundproof rooms with a flat-screen TV, daily buffet breakfasts, and a private garage.
Score from 1848 reviews Very good
Position of Hotel Comfort of the room
There was nothing not to like
As well as all the above comments the location to the Christmas Markets was excellent. The reception staff were so friendly and helpful.
That I had only two days visit - next trip longer!
The heating was on in the breakfast area, but was off in the room. Ventilation pipe in the bathroom had no cover, so we heard talking of retireed german couple every morning. the problem is that old people get up very early, so conversation started at 6 am.
Close to main Frankfurt attractions.
Very clean, in the very center, nice breakfast, friendly staff. Highly recommended.
We have booked a nice twin for me and my friend, but when we arrived the room was not ready, there was some problem with the bathroom which they could not fix fast (untill next morning) and we had just 1 night to stay, so they offered 2 single rooms, and these rooms were soooo small and absolutely not nice. But very clean and with everything you need to have a short comfortable stay. Just don't book singles:) the rest is great in this hotel. Highly recommended.
In the city centre. Convenient parking (for a fee) Comfortable room with good facilities
our room overlooked the main road so we had a bit of noise
No English speaking TV stations
Fine breakfast, attentive and helpful staff.
This hotel is located in the city center close to shopping, Romer and river. Since there were 3 of us, we were in an apartment across from the main hotel. It's roomy and had washing machine and dryer.
The bed was soft. No internet in the apt because they said somebody broke the router. Bathroom can be cleaner.
A couple of blocks from the train station, convienent from the airport. In the middle of center city, we walked everywhere. Breakfast was very good, best on trip of B&B's, appartments and small hotels.
Staff just not too friendly Twin beds with rollers, beds kept slipping apart.
Excellent location. Walking distance from train station, from shopping are and from river. Lots of restaurants and cafes in area.
Anyone can access rooms from the street (reception is in the 1st floor). Rooms didn't have a security chain or inside lock (anyone can open with a key from outside)
Great old town experience mixed with nearby shopping. Easy access to city bus tours and great museums.
Location,friendly who let us check in early + found the Ryanair bus shuttle (actually Bohr but for Hahn airport). Nice, friendly and comfortable
Mosquitoes in the room although not sure I can hold the hotel entirely responsible for this. And it was a Iittle noisy Saturday night.
The location was great and the staff was friendly, helpful and efficient. Room was generally neat and clean. Was offered the choice of front room (interesting view of street) or very quiet back room, which I took, being a light sleeper.
The room, a single, was small (I had been told before making my choice) and the lack of AC (known before booking) could have been a problem on a hotter night. Adjustable spray shower head needs replacement... As does the sink - how a guest cracked the nice porcelain sink is beyond me but it should be replaced.
not having shampoo and Soap.
Great place in the heart of the city... literally between the shopping discrict and old town. Museums and waterfront within mins walk. Very close to S/U train stop. Staff speaks great english and very knowledgable... overall friendly experience.
Good breakfast but needed replenishing at times. Comfortable beds and pillows! Easy to get around location and walk to many restaurants.
No air conditioning but it wasn't a problem.
Just the location !!
Can you bleive that 3 stars hotel dont have hot water !! We couldnt shawar or do any thing ! Bed shet smils like urin ! The lady how do the breakfast tuch the food with out gloves and the options and servece are littel ! Thy give us used apartment not hotel !! Do not recomend it !!
The location of the hotel is really good, not far from the Roma Plaza, not far from the main shopping street! The employees are very friendly! Give me lots of help & information. The breakfast is ok.
Room & bed are too small, the equipment for boil water is a little bit dirty. The internet didn't work(But after complain twice, the employee at the lobby help fixed; the speed of the internet is very unstable & low).
The location is the best, if you are there for leisure.
Don't have transfer to the airport.
Location was a major plus: within 3 minutes walk to Roemer, shopping district Zeil, major pedestrian friendly street Kaiserstrasse with a lot of various cafes, restaurants, and small shops. Additionally, it is 3 minutes walking distance away from Main river with nice paths for walking and jogging on both sides of the river with spectacular views to the banking district. Additionally: a 3-person room turned to be an apartment with own kitchen, refrigerator, washing machine etc. so that one could benefit from that if staying as a family for a longer period of time...
interior inside of the apartment is outdated and some equipment is old though intact.
We stayed here 2 years and enjoyed the location,convenience, comfort, helpful staff and delicious breakfast.
No A/C. So we had to have the window open at night. Drunks, traffic, other noise made it difficult to sleep. One 2-person elevator made traveling with either my companion or our luggage, but not both at the same time. Breakfast buffet was fair. This was not one of my better hotel selections.
On the plus side Reception staff are welcoming accommodating and helpful. The hotel is very well located in easy walking distance of the cathedral and museums. The breakfast was plentiful.
The room was not air conditioned, being south facing got very hot.
The hotel situation is in the heart of Frankfurt , the reception man was very helpful and very kind , the hotel is very very very very clean !
Little bit noise outside the hotel but it s normal as it is close to shopping areas .
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