NH Berlin Potsdamer Platz    

Amabilidad del personal y ubicación

No tiene cocina, restaurante ni servicio de habitaciones.

La ubicación excelente, fácil de llegar en metro. Arriendan bicicletas lo que nos permitió movernos con mayor rapidez... Lo mejor la ubicación!

La ubicación que permite acceder caminando a lugares de interés y su tranquilidad; ningún ruido.

Que no haya nadie en recepción que hable algo de español siendo una cadena hotelera española y habiendo incluso más turistas españoles alojados en él.

La localización y lo moderno que era el hotel. El personal francamente amable

No me ha gustado el tener acceso a internet mediante claves, en un hotel que se denomina express y que está enfocado al negocio. Cuando uno viaja sea por trabajo o no, pero más por trabajo no puede estar perdiendo el tiempo con las claves diarias. La calidad de la conexión era baja. Lo que no es de recibo es que en cualquier café internet es gratis y rápido y los hoteles siguen resistiéndose a ofrecer un buen servicio que es tan importante para algunos clientes.

Es un excelente hotel, el desayuno es bueno, solo que faltaba bollería. La ubicación no es un 10 pero es un 9 Lo recomendamos para unos dias en Berlín La recepcionista nos vendía los tickets para el bus, un muy buen servicio

Falta de bolleria

Está bastante bien situado, a 10 minutos de Potsdamer Platz. Metro y tren muy cerca.

Estuve 5 noches y el suelo de la habitación no lo limpiaron ningún día.

Su ubicación y cercanía con parada de tren y metro

Poco personal de recepcón habla en español. Añadir sábana superior además de edredón que en verao puede ser muy caluroso. El desayuno podría añadir pasas/galletas y/o dulces el personal que atiende el salon el desayuno es muy desagradable

Buena ubicación, entorno centrico y tranquilo y comunicación perfecta a cinco minutos del metro andando y en pocas paradas se puede llegar a cualquier punto de interes turístico. Muy buen desayuno y variado en salon con terraza exterior al jardin. Habitacion confortable y todo bastante nuevo. Personal agradable en recepción .

La limpieza perfecta en el baño pero en la habitación es regular. Unos días no vaciaban la papelera, otros no habían pasado la aspiradora al suelo y los pijamas estaban tirados sobre la mesa. Un día una de las camas no estaba hecha porque habímos dejado una mochila encima de ella.

La habilidad del personal y el nivel de su compromiso

Buen desayuno Tranquilidad Amabilidad

Las instalaciones del Hotel, muy nuevas y cuidadas, ademas la ubicacion, que, aparte de estar muy centrico esta en una zona muy tranquila.

Lo único que me ha gustado menos, ha sido el desayuno, ya que aunque estaba bien era muy poco variado

practical, clean, pleasant staff and nicely furnished

lack of usual facilities such as shower cap, body lotion etc. also a water kettle would not be bad to have. no fridge but possibility to buy drinks at a machine

The hotel staff were friendly and the rooms were comfortable. Everything was within a short walking distance away. Every easy to get around and see the sights. There was a train/metro station just 2-3 minutes outside of the hotel door.

Internet is a bit slow but it works.

Nice interior design, friendly personnel, satisfying breakfast, clean, quiet, good location, relatively near to metro station (5min)

Free WiFi: It was for free but it wasn't a wifi!

1)Housekeeping that was not available all times in case something happens, 2)just one soap in the bathroom, not lotion or bath shower or shampoo...

We have stayed before and the hotel is perfect for a city break. Great location to walk into the centre.

Our friends that also stayed didn't have such a good experience as us. They wanted an extra bed in their room for a small child and it was difficult to organise. They did have to change their original booking of two rooms down to one because the husband had to return for work but the staff could have been more helpful.

The building of a hotel is nice and the rooms are quite new and well desinged

Cleaniness in the room is just something, that housekeeping division does not know: very dirty up arrival and even more dirtier when they had to make up my room during my stay..... Wi-Fi is very slow and unstable, moreover in my room (500) there was no signal at all((((( upon arival in my room there were no tv remote control .... it took 4 times to ask the reception staff to give that remote control Very dissapointing. Also very poor breakfast.....

Clean, friendly, well furnished, location!

Internet! just 128Kbps and it is extremely slooooooow! This was important criteria for me.

Very friendly staff, very clean. The room was quite big and the breakfast buffet was big and rich.

The location is a little difficult. Is a bit too far from Potsdamer Platz. The closest S Bahn station needs three train changes from the central locations of Berlin.

Very good location, close to Potsdamer Platz. Hotel is new and clean, rooms are somewhat small but nice. Staff was great, always willing to help, with a smile on their face. On the 2nd day we asked to change our room since there was poor WiFi reception in our room (at the end of the corridor) and the staff offered us a new one where we had no problems to connect to the Internet.

This was the slowest Internet connection I've ever experienced in a hotel. I checked the piece of paper I was given at the reception with the login details and I noticed that the download rate per device was limited to 128 Kbps! I couldn't believe it, it was like I was connected through a modem. I didn't wanna watch videos on Youtube, I just wanted to be able to browse the Web, check emails etc. They should definitely do something about this. Also, the breakfast was ok but they should offer some sweet stuff, or croissants.

friendly staff. polite and helpful.

shower attachement part broken.

Hotel has good location - closed to Potsdamer Platz (~10 min on foot) on quiet street. Design of hotel is very nice, absolutely likes as on photos. Staff is very friendly. Breakfast is excellent. We liked this hotel very much

Everything was fine but I arrived with female friend and in the time of booking I asked room with 2 separate beds, but we've got double room.

Very nice and welcome the staff at the reception. Close to Potsdamer Platz

Internet wireless doesn't work properly. Very very Slow.

the wifi connection was BAD and it really did not allow me to work!!!

Perfect location close to Potsdamer Platz and center of Berlin, yet quite area. Nice design of rooms. Comfortable beds. Helpful staff

Everything was fine. A possibility of making tea in the room would be great advantage especially that there is no bar in the lobby.