NH Frankfurt City    

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Great Staff, Good Service, Neat & Clean Hotel, Functional Rooms, Wholesome Breakfast, Perfect location - the right mix for Business Travellers

Hotel Gym should have Tread Mill(s)

location!!

Superb Location

No Wi Fi in the room

The location is great. Facilities were great and staff was friendly

Breakfast is much too overpriced. Try local cafes instead, they offer breakfast with decent prices.

Staffs are good, friendly and helpful.

There was no Wi-fi in the rooms, it was not convenient going down to the Bar to use wifi even in the night.

all other

no tea bags in room

got - without discussion-a free upgrade as the booked room was not available Staff was friendly and competent. Especially beds, featherbed and cushions extraordinary. Saved our day as we were trapped in Frankfurt due to Lufthansa strike

Breakfest price

location is great, next to the shopping center, easy to get train to every where. and every thing was great!!!

can't connect to internet

Central Hotel, Clean, Great double bed, next to the market.

Breakfast cost 25 euro per person!!are they serious??? Staff also gave me poor information about how i will reach the hotel!!!

The location was really good. The staff were very helpful and informative. The breakfast was a bonus too.

There was a lack in attention to detail on some aspects of the cleaning particularly in the bathroom.

Parking on side.good location.

Staff very helpful. Spotlessly clean hotel and very comfortable.

Nothing.

The bed was perfect.

No tea or coffee in the room just a kettle, I had to ask for it. Not enough towels in the room. I had to ask for them. Card key did not work well, needed to go to reception each time I got back from work, room door wouldn't open. At check in we were given a single room although we I had booked a double one. In general it was not a very good stay. This hotel did not present the standards of nh hotels in other European cities.

The hotel charge you 90% of your total rate of the booking if you change or cancel your reservation, they charged me 400 Euro !

The room was beautiful and very comfortable!

It was a little noisy outside in the night but only for a little while. Maybe thicker curtains or something could block out some more noise.

the beds, the breakfast

the noise

-location -free minibar -vouchers for drinks

- no currency exchange - reserved big bad for two, but gt two separate bads!! - breakfast not included - ironing service doesn't worked

Good location

Due to flooding, we were unable to use the sauna - disappointing because we specifically chose this hotel over another because it had a sauna. Rooms were a little on the small size.

Very convenient location, cheap parking garage next door. Quite some restaurants and shops just around the corner. Windows could open in my room!

8 euros for a (big) glass of wine is on the steep side, that's 10% of the price of my room!

Quite, 4 elevators on duty, Taxy cabs at thr front door

Very high price for breakfast !! No Wireless WiFi in bedrooms

breakfast was great

The location of the hotel is very closed to City Center, a few stations away from the main railway station. Staff are quite friendly, the hotel offers an exceptionally good breakfast buffet.

The room rate was quite over the top, even for a high season. Value for money is questionable there.

The hotel was idealy located close to shopping area which was our target. The staff was friendly and very helpful.