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Kirchenallee 24, Hamburg Mitte, 20099 Hamburg – Show map
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751 verified reviews
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Novum Hotel Norddeutscher Hof Hamburg's staff speak: English, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 12 per day.
24-Hour Front Desk, Business Center
Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Novum Hotel Norddeutscher Hof Hamburg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 751 reviews
Value for money
Show reviews from:
This hotel is located in the St. Georg district of Hamburg, a 5-minute walk from the Alster Lake and Hamburg Main Station. Wi-Fi is free for guests at the Novum Hotel Alster Hamburg St. Georg.
Score from 399 reviews Good
This 4-star hotel is right across from Hamburg Main Station. The Europäischer Hof features a large spa with swimming pool and a 500-foot water slide.
Score from 2365 reviews Very good
Just a 2-minute walk from Hamburg Train Station, this non-smoking, 3-star hotel has soundproof rooms with flat-screen TV, free Wi-Fi internet access, and a sauna with relaxation area.
Score from 1261 reviews Good
This 3-star hotel with 24-hour front desk service is right across from Hamburg Train Station. It has free Wi-Fi in all rooms and a free computer terminal in the lobby.
Score from 2151 reviews Good
Very good location, room was clean and quiet, staff very helpful. Excellent breakfast.
Room was small, but adequate for one night.
Rates are too High compared to hotels around , its a very old hotel ,
Very well located near to the beautiful Aussenalster lake and to restaurants, supermarkets and main rail station. Hotel quiet, relaxing and comfortable, with friendly, helpful staff. Hearty breakfast included in the price. Great value all round.
Nothing to dislike.
Really good location and excellent breaskfast.
Great position close to main station & centre . Good breakfast
Realy small room with single beds despite requesting double eight month ago . Staff refused a request to move . Wifi is non existent in rooms
Breakfast was very good. Location and everything was perfect.
Our room was on ground floor which was not so good to stay.
Loud exotic music from neighbouring club until 6 in the morning made it impossible to sleep. Heavy smell of mold in the room. Wifi didn't work in the room (at all). Do not stay here...
Positives : location - close to hbf and centre, breakfast ok, some staff members (females) helpful and polite, bed linen clean, elevator worked
No air conditioning(it was VERY HOT during our stay), no hairdryer (had to pay €10 deposit!), no safe (although it was specified in room particulars, male staff member unwilling to help with this problem), no tea/coffee making facilities in room, slow/ non-existent wifi. Overpowering odour of smelly socks in room and corridor, despite jamming window open, it would not go.
Comfortable, clean, great location.
The room appears to have been lifted directly from the 1970's, but it's comfortable.
Location and breakfast.
Incredibly slow wifi. Bad smell of chemicals after cleaning the rooms, which means every day. No air conditioner and that's why very hot. The furniture in rooms is too old (except bathroom). Too expensive for this quality.
Good breakfast, good location
Its proximity to the Railway station. The breakfast was all right.
Having asked for a non-smoking room, our room stank of tobacco smoke. We were told that all rooms were non-smoking. The room was very small. The whole hotel looked very tired.
Very Central location near the Main Train Station. Around the Hotel alot of restaurants, Shops.
Wifi worked very badly, the room looked very old, everything in the room looked like it was taken from the 60's. i dont know may be is it a theme of this Hotel.. The 60's. Breakfast was average at best.
The location was great. Near everything. The staff was very friendly and supportive. The breakfast buffet was a great way to start the day.
There was no AC or fans.
No possibility of getting coffee machine or a kettle on the room
Smallish, but clean rooms, comfortable beds. Good selection at breakfast. Just a 5 min walk from main Hautbahnhof rail station, and about 10 min walk from city centre. Helpful friendly staff. Would definitely stay again.
Near the central train station,the breakfast very good and the material we use for breakfast always very clean,personel very friendly and helpfull,family environment, safety area and close the dining restaurants
The hotel is the best at its segment. I suggest them to have carpet and tv changed
Free wifi. Decent breakfast
Very old rooms very dirty and with terrible smell. At night hard to sleep because outside noise.
the old switch-a-roo : they said they have no rooms there and sent us to another hotel down a shady alley. room was like a box of matches
Great location, next to the city center, theaters and a lot of restaurants. Rooms not new but very clean. Pleasant breakfast room and good buffet breakfast. Valust for money just excellent.
Close to Central Station, convenient if you do business in central Hamburg
Small room, old furniture, and very low value for money. Charging 225 euros for a basic room that even did't have a hair dryer is exaggerated. A fair value would have been a third of that price. To avoid....
Friendly English speaking staff. Thank you.
Everything. Staff are so rude!
Friendly and welcoming. Spoke good english. Kept our luggage safely although we arrived very early. Nice buffet breakfast included in price.
Lack of safe although brochure said there would be one in the room. Wifi was slow.
No hairdryer in the room. Dusty lightfittings at the breakfast tables. Could not find the safe which was listed in the room information. Receptionist and smokers were constantly smoking outside the entrance door. Could do with a general makeover.
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